New Mail
369 results found
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Yahoo Shutdown in China
Why do you want to delete my data on Feb 28 2022 when I am currently only visiting China. I want to be able to access my email when I leave China. I did not create my mailbox in China. Stopping access in mainland China is fine. But why delete all the data? You should have a way to see if an email account has been accessed from a country other than China, and give the owners of such accounts the option to retain their data.
I assume the Chinese govt may have asked you to delete all Chinese email…
There is a dedicated team to address this type of question. To contact a specialist, go to our Privacy Policy page, select your country/language, and complete the Privacy Form at the bottom of the page: https://legal.yahoo.com/xw/en/yahoo/privacy/intl/index.html
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Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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If an account is created very similar to another & appears to be the same person, e-mail the oldest account asking if a 2nd if a 2nd account
For the past week or two, on my computer, Yahoo refuses to acknowledge the 6-digit key code you send me as requested. I have ended up requesting a text for an 8-digit code to access my e-mail on my computer. Also, I am seeing my e-mail address with an additional character...**@yahoo.com. My address, since 1999, is **@yahoo.com. Has my account been cloned? I have also been receiving e-mails from Facebook from guys, who I do not know and do not want to know, who are posing on my Facebook account and act too familiar. My Facebook account is…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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yahoo is the reason I cannot access 2 of my 4 emails, and they have no way to "compensate" for this issue, 2FA is so flawed
I had my emails connected to my gmail, and they are now just not, and conne3cted to each other instead. unless you never want access to your emails due to complications with yahoo, dont use it it is a bad service for emails because of their terms and policies, its been well over a year and this issue is still a problem
Hi there,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team -
Identity Theft Today
My yahoo account has been blocked today. Also my wife's accounts. Same applies for the gmail. Someone is using the yahoo as I tried to reset password but new email addresses appeared and new phone number from California. I got to access mine, but the others we cannot do anything to reset. I tried resetting and apparently whoever does this works at the same time. I saved all activity and have emails of the hacker and ph# but one cannot talk to a Yahoo specialist as you are on hold forever. How is it possible for someone suddenly to just…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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not recieving all emails. some emails are missing, but senders assured they were sent. How do I ensure emails
not recieving all emails. some emails are missing, but senders assured they were sent. How do I ensure emails
Hi there,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team -
Missing Messages but can see I've received it
This is a recurring issue with no solution and not a user settings error. Occasionally after receiving an e-mail, I need to find it again but it is no longer in my inbox nor can I search for the message.
The very odd thing is the sender's email address will show up as a top contact if I search by their address. Then, the side bar will show me that person has sent me X messages beginning with one titled Y. However if I search for those messages by title or their email address, nothing shows up. It's not in…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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account key
hi there
i have been reset factory my mobile phone. now i do not have access to my yahoo account. now when i want to log in into my yahoo mail, the web page wants i click on an account key on yahoo app. but i do not have access. also, when i request to send code to recovery email, i do not receive any email from yahoo. i do not have any other option.
please help me.
best wishes.Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Yahoo Email Needs to LEARN!
Even emails with one's own or specifically added into the special Yahoo email file often arrive in SPAM or TRASH. Yahoo email needs a major injection of AI!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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About a week ago, authentication via mobile phone application stopped working. Can't login to pc with app, only phone number
About a week ago, authentication via mobile phone application stopped working. Can't login to pc with app, only phone number. It's very annoying and time consuming, plus I'm not sure if it makes me pay a fee every time. Please fix the app authenticator.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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I would like to know why i am not getting Quickbooks bills. I don't WANT to have to change e-mail addresses. But i can't reach you without p
Allow us to reach you when there is a problem without making us spend $5! The problem is on your end. And i don't WANT to have to give Google my business. But i need to be able to get quickbooks bills and a few other e-mails that aren't getting through and are not filtered. And there is no way now to reach you. I can only assume that you are trying to fold as a business.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Fix this
I can not see more than 50 Sent emails. it is not rolling down as it used to be !!!! It is not an idea it is something you need to fix!!!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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STOP HOLDING MY ACCOUNT *******!!!!!!!!!!!!!!!!!!
Why can I not get ahold of ANYONE from Yahoo to solve my dispute??????????????
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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can't login on my phone but can on computer
I went to get into my Yahoo on my computer but it logged me out and made me re-enter my login, did so but it said it was incorrect so I tried on my phone and the same. Reset the password and got in on the computer but my phone is saying "Email Address Mismatch" WTF!??? What's the issue?
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Signed pdf attachment file names malformed once downloaded to a Windows computer
When downloading an attachment where the file name is in Hebrew, Yahoo doesn't retain the file name but instead malforms it (including extension) on Windows platform.
Example:
Original file name (as appears in Yahoo web mail preview):
" 2021-44089593720210622204628.pdf"Downloaded file name:
=UTF-8BMjAyMS00OTEyNzk1NjBfMjAyMTA5MDFfMTgwMTM4LnBkZg===After running base64 decode on the <encoded-file-name> part of the downloaded file name, i.e.: =UTF-8B<encoded-file-name>=
Then the result is the original file name.The issue happens only with signed pdfs, although I wasn't able to reproduce it using a pdf that I personally signed.
It happens with…Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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out of date messages
Would like to stop getting message my account settings are out of date.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Nothing ever loads or gets sent. Fix it.
Yahoo mail is starting to get a little ridiculous. I send e-mails and they don't get sent. Mail and attachments don't load. I've tried it on other computers and browsers as well. It's just been completely broken lately. Are you forcing us to try and change mail providers?
Meanwhile the SMTP and POP servers always seem to work fine.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team -
NIL
Hi
There is a problem on the reply of my email. It will always add an additional "i" and thus could not receive. It should only be "", and not "". Please help to rectify it.
Thanks
AndrewHi Andrew,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team -
verification email
I have recently re-connected my Yahoo mail via POP3 settings to my Microsoft Outlook 365 on Android and the Yahoo system keeps sending me a verification email "New sign in on Microsoft Outlook" EVERY FIVE MINUTES.
It has been like this for two days and it's SOO annoying. What can I do??? Pleaseee
Hi there,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team -
Help please: emails sent from Markit OnDemand display only the HTML code on Yahoo email
Help please: emails sent from Markit OnDemand display only the HTML code on Yahoo email
Hi there,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team
- Don't see your idea?