account key
hi there
i have been reset factory my mobile phone. now i do not have access to my yahoo account. now when i want to log in into my yahoo mail, the web page wants i click on an account key on yahoo app. but i do not have access. also, when i request to send code to recovery email, i do not receive any email from yahoo. i do not have any other option.
please help me.
best wishes.

Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team