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443 results found

  1. We're glad you're here

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    You can no longer create accounts with Yahoo domains other than “@yahoo.com”. The option to edit your email address is not available.

  2. New e-mail format bugs

    After one day of updating to the new inbox I've got a few bugs to report. 1. New e-mails don't appear unless I sign out and sign back in. 2. Contacts don't appear as I type in the recipient of the e-mail. 3. I can't access any other folder other than inbox as it just loads indefinitely. 4. The backspace key doesn't work whilst typing recipient e-mail addresses and any attempt to correct a mistake causes it to leave the e-mail address incomplete.
    Like I said, this has just come up in the last 24 hours and is hindering me…

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    For the new e-mails not appearing unless you sign out and sign back in try refreshing the email page. If the problem persists might be a browser issue or internet connectivity problem. Clear cache and cookies or try a different browser. The same goes for the folder accessing and backspace issues. As for the contacts not appearing when typing in the To field, we know about this and our engineers are investigating.

    Thank you!

  3. pictures in my mails in the new yahoo

    Can see pictures in my emails in the "new yahoo" improve

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    0 comments  ·  Errors  ·  Admin →
  4. ********.net does PAID SURVEYS.

    You are putting WORK OPPORTUNITIES into spam.
    ********* is NOT SPAM, and I don't know why marking it as NOT SPAM doesn't work!

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future.

    Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  5. What the **** happen to my inbox???

    I ve just login yahoo mail after quite some time and yahoo just deleted my whole inbox without any notification?

    Pls let me know if this is an error or not???

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If you have not accessed your email account in a long time, most probably it has been purged.

  6. why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this out.

    Hi, Why have you added my single alias (I only have 1) 2 times? It's the same alias. I only have 1. You, YAHOO, have somehow listed my single alias, that is the only one I use, 2 times. I cannot remove 1 of them, which you ask me to do, becuase I would lose previous emails to or from my alias. PLEASE SORT THIS OUT YAHOO. I DO NOT WANT TO LOSE PREVIOUS EMAILS TO OR FROM MY ALIAS. YOU HAVE ADDED MY ALIAS TWICE. IT WAS ONLY ADDED BY MYSELF, ONE TIME. I CANNOT FIX THIS MYSELF, AND…

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    0 comments  ·  Errors  ·  Admin →
  7. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    To see your blocked addresses, go to Settings-More Settings-Privacy and Security.

  8. stupid update: my business emails are no longer showing up with update and pw change, yahoo mail ****

    stupid update: my business emails are no longer showing up, I updated with the forced update, changed my password and it still keeps looping me back to my normal free email. I no longer have a drop box showing my business emails. WTH. yahoo ***************

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    Responded  ·  0 comments  ·  Errors  ·  Admin →
  9. Can't see Sent Items in Yahoo Mail! (Windows)

    I can't see Sent items in Yahoo Mail! for 3-4 weeks. The message is: "An error occurred while trying to fetch the items in this list." What's happening? Please help me to fix this bug! Thank You!

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    0 comments  ·  Errors  ·  Admin →
  10. I've lost my email account, it doesn't recognize my e-mail address. How can I get it back?

    I regularly check my account, so it has nothing to do with lack of usage.
    So why is it telling me my address is not recognised? I have so many of my contacts on there and I can't describe how annoying this is. I've been using this account for over a decade, and now it's gone. Is there customer support?

    Any guidance to retrieve my account would be most appreciated.

    James

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    0 comments  ·  Errors  ·  Admin →
  11. Spam

    I want to add certain contacts to not spam. Real emails are going into spam and I am missing out! This is not acceptable. Yahoo cannot decide what is and isn't spam on my behalf. I have missed extremely important emails because of this error and I am unable to 'unspam' certain contact.

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  12. SINCE NEW YAHOO, I'M GETTING THE SAME ERROR MESSAGE

    SISIN NEW YAHOO, I'M GETTING THE SAME ERROR MESSAGE
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    **********@yahoo.com (reading confirmation): 554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://help.yahoo.com/kb/postmaster/SLN5067.html

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    0 comments  ·  Errors  ·  Admin →
  13. I am not getting emails in a timely fashion.

    I address emails multiple times/day. The next day I check and there are emails from the previous day interspersed with emails that were previously read. This has caused several drastic issues with business partners as they email and I do not receive until 24 or more hours later by searching . The emails have the time noted as when they were sent, but not the time rec'd in my inbox.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If you’re seeing delays, check the delayed message’s headers to see where the emails were delayed: help.yahoo.com/kb/SLN22026.html

  14. I am not able to see my old email

    I am just able to view my email which is few days old. I haven't deleted anything but my earlier email is nowhere to be found

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    1 comment  ·  Errors  ·  Admin →
  15. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →
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    1 comment  ·  Errors  ·  Admin →
  17. Account Security is not generating third party app password

    I tried to generate app password for outlook desktop several times and it generates only for outlook anroid. Not able to setup outlook desktop. Yahoo wants me to subscribe and pay monthly subscription to resolve their error.

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    0 comments  ·  Errors  ·  Admin →
  18. my yahoo mail an error occurred while sending the message

    my yahoo mail "an error occurred while sending the message" when i sent the email, why only Me.. ASAP.

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    4 comments  ·  Errors  ·  Admin →
  19. How can I get stuff that I moved from my yahoo mail inbox to another folder to no longer show in the inbox?

    When I move an email from my inbox to another folder it should no longer show in my inbox, but it does. Is there a way to correct this?

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    This might be due to the conversation thread being active on the mailbox. Try disabling it by following the steps here: help.yahoo.com/kb/new-mail/sln28055.html

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    18 comments  ·  Errors  ·  Admin →
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