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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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362 results found

  1. When I click on Yahoo Mail it shows that I have some emails but when I click on that there are no emails. It's things like this that made me

    When I click on Yahoo Mail it shows that I have some emails but when I click on that there are no emails. It's things like this that made me get a gmail account.

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    0 comments  ·  Errors  ·  Admin →
  2. bug in name recognition

    When writing an email to a list of persons in my contact list, one person's name was impossible to get recognition to. Numerous attempts failed, and numerous checks were made that the name really was in the contact list. I tried to restart program, and computer. It was frustrating! (But all those feelings faded when I saw Notre Dame in fire!)

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  3. Problem with file access

    In Yahoo groups, when I try to open a document in the Files section, there is an error message which says that xa.yimg.com has a security certificate that expired in January 2019 so my browser, Firefox, won't allow me to view the file. Can you update your xa.yimg.com certificate please? Thanks.

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    0 comments  ·  Errors  ·  Admin →

    You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.

    Thank you,
    Mail Support

  4. Please do not add '8' after Country Code +7 (Russia)

    Hi, when trying to make 2fa with mobile number for Russian mobile phone system adds extra "8" and thus riun the attempt to make 2fa. For example +7 *** *** xx xx is right, but system adds extra "8" so the phone number start looking wrong like +7 8 *** *** xx xx

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  5. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    Are you able to access your account at mail.yahoo.com from a browser? If the issue persists, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. BUG in PDF preview, renders text incorrectly

    Okay I tripped directly over this one. I was reading a PDF document in the preview pane of Yahoo Mail and it looked like it was riddled with typos. It turns out that this is just a flaw in the PDF preview; when I download the document and view it in Adobe Acrobat it looks just fine, but in preview it is rendered incorrectly.

    Specific problem is that "ligatures" are not being displayed -- the letter groups "ti", "ff", and "tt" are all omitted, so "Transportation" became "Transportaon", "better" became "beer" (ha!), and "different" became "dierent".

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    1 comment  ·  Errors  ·  Admin →
  7. DUPLICATE email profile

    I am not able to login with ***@yahoo.co.in it is redirecting to **@yahoo.in . when someone try to reach my ***@yahoo.co.in someone else photo and name (vrl udupi) is appearing. Please try to resolve the issuse.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  8. verify cde

    i am facing a problem, my verification sms is sending randomly , how can i stop it

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  9. SERIOUS BUG! When deleting emails, the next unselected valid email gets moved to SPAM

    You have a serious bug that I only recently figured out. I sometimes leave emails I've read in my inbox for follow-up later on. When I go to delete other emails around that unselected email, it disappears. I thought, "there's no way it's deleting that email", because when I check the Trash folder, it's not there. However for some time now I've know certain emails were disappearing because when I went to look for them, they were missing, and nowhere to be found, until FINALLY I checked the SPAM folder, and there they were! REALLY??? Unselected important emails left in…

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  10. Can't send email to an address with non-latin domain name

    I'm trying to send an email to an address hosted on a domain with a cyrillic name. I'm getting an error message "Please correct these email addresses before sending". This shouldn't happen as I'm entering a valid and functioning email address.

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    0 comments  ·  Errors  ·  Admin →

    Unfortunately, we do not handle account-related information through this forum. You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.

  11. Your actual format deletes images from my messages. Imbearable!

    Your actual format deletes images from my messages, when do you fix that?

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    0 comments  ·  Errors  ·  Admin →

    We’s like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  12. The error automatically switches domain names from .com to .com.vn. Therefore, it is not possible to receive mail from applications that ha

    Then i find out that i using yahoo mail ending with @yahoo.com to creat this account but yahoo server on my country combite it with @yahoo.com.vn in 2017 (or sooner)
    My friend was trying to send me a mail with the both address and just the new one (@yahoo.com.vn) can receive email. another said that "ADDRESS NOT FOUND".
    I connect my facebook with this mail ending with @yahoo.com and still using it now. but it not receive any facebook notie since 2017
    Some related applications are registered with .com and are currently not receiving mail I need and I cannot…

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    0 comments  ·  Errors  ·  Admin →

    Please write to us on Twitter at @YahooCare and include a screenshot and as many details as possible in a DM. We’d like to look more into this.

  13. Can't get email from my laptop, only phone and ipad just get whirling arrows

    Can't get email from my laptop, only phone and ipad, just get whirling arrows . Other devices are fine. also getting weird yellow icon on the bottom telling me to check my time zone. If I tap it, go to whirling arrow heck. Help! Thanks.

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    1 comment  ·  Errors  ·  Admin →
  14. Main Page Listing number of mail.

    Get rid of the number of mail. Mine says I have 27 when I have none.

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    0 comments  ·  Errors  ·  Admin →

    If you are still experiencing this issue, please write to us on Twitter (@YahooCare) and send us your Yahoo ID and a screenshot in a private message.

  15. sense 2013 my phone number has always been the same. Now my phone number is gone and my sister's I I will not speak to is shown as mine. Fix

    Take my sister"s phone number down or at least a place I can change it. It is not in settings.

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    0 comments  ·  Errors  ·  Admin →

    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum.

    If you’ve already tried our automated-recovery process (https://help.yahoo.com/kb/SLN2051.html) you can try our Yahoo Account Pro service(US Only). Live agents are available 24×7. Here is more info: https://productcentral.yahoo.com/products/yahoo-account-pro-help

    If you are outside of the US, all of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com.

  16. Others can not reply to my emails they have to type my address in to reply. When they reply to my email they get an error saying I do not ha

    Others can not reply to my emails they have to type my address in to reply. When they reply to my email they get an error saying I do not have a yahoo account

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    0 comments  ·  Errors  ·  Admin →

    Please write to us on Twitter at @YahooCare, send us a DM with your Yahoo ID and a screenshot of the error they’re receiving.

  17. My mailbox is messed up!!!

    my mailbox is messed up !!it doesn't show me mails I've sent, my inbox is not responding correctly and somehow most of my mail ends up in SPAM! and mail I have marked as spam DON'T stay in spam! please do something i keep missing important mails for some reason!!!!!

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    0 comments  ·  Errors  ·  Admin →

    Please send us more details about your experience in a DM on Twitter at @YahooCare and we will look more into this.

  18. Report a bug to yahoo without sharing my data with the world

    I wanted to report a bug with the preview links setting (links generate even when it's switched off) but discovered I have to do it through this forum where I have to make my details public. This is really poor Yahoo! To only accept bug reports if users agree to share personal infromation is disgraceful.

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    0 comments  ·  Errors  ·  Admin →

    You can send us a private message (DM) on Twitter at @YahooCare and we will look more into this. Include a screenshot and your Yahoo ID as well.

  19. YAHOO *****

    Your help options *. I cant recover my account AT ALL for my new phone and I need my emails. This is the biggest inconvenience I have tried for 2 days now. I cant update my personal information or anything. YAHOO **

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    0 comments  ·  Errors  ·  Admin →

    How are you accessing Yahoo Mail on your iPhone? Please give us more details about this issue on Twitter @YahooCare.

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