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443 results found

  1. Filter is not working

    Filters are not working
    I have setup some filters but they are not working. I have worked with filters in Yahoo Mail since the 90's, and never had any problems with them until now. I wish I can post some screenshots here so you can verified that my filters setup are already correct. I filtered up emails using their sender and sent them to specified folders, but they keep arriving at my inbox.

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    2 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Keep in mind that filters work on a priority basis, with filters higher on the list taking precedence over those below them. Also, emails filtered as Spam will not be filtered, but will go to the Spam folder instead. You can find out more about filters in this article:

    https://help.yahoo.com/kb/SLN15994.html

    You can also go to our forums for more help if needed:

    https://forums.yahoo.net

    Thank you!
    Mail Support

  2. can't log in using pop mail since 4/3/18

    can't log in using pop mail since 4/3/18

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    2 comments  ·  Errors  ·  Admin →
  3. yahoo mail on thunderbird

    Login to server imap.mail.yahoo.com failed

    On Thunderbird....AGAIN!!!

    Fix your **** email!

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    2 comments  ·  Errors  ·  Admin →
  4. I am NOT receiving or able to send email. Lost a potentinal job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Hi,

    All my contacts are going into spam! And now, mail I send is not received, apart from the fact it says otherwise in the outbox/sent.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If legitimate email goes into the Spam folder, make sure you mark it as Not Spam to keep it from happening again.

    Thank you!
    Mail Support

  5. Search does not work properly. Tried to filter by Starred. Nope.

    Make Search work properly, and more robust. Let search be searched/filtered/sorted.

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    4 comments  ·  Errors  ·  Admin →
  6. I thought I got mail from hackers use name "Yahoo Mail"

    I got some message,headline from yahoo???
    But I think these are hacker!!!
    Please check ,seek and eradicate these threatening for human safety
    Thank you very much

    Below are senders used name from Yahoo Mail!!!

    ********@windermere.com
    *
    *******@comcast.net
    *
    **********@comcast.net

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    2 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    Hackers can attempt to spoof official accounts in order to gain access to accounts. Please see the following help article on how to identify legitimate communications from Yahoo: https://help.yahoo.com/kb/new-mail-for-desktop/sln2070.html

    Please note also that this is a product feedback forum and cannot be monitored for abuse issues. Our help site is the best starting point for these issues.

    Thanks,
    Mail Support

  7. spam

    marking something as SPAM no longer sticks....every week i'm getting emails from the same addresses, every week I mark them as SPAM and the following week they show up again! Please fix your filter glitch!!!

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    0 comments  ·  Errors  ·  Admin →
  8. Print function within email doesn't work

    Print function doesn't work - so stupid

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    0 comments  ·  Errors  ·  Admin →
  9. Stop delaying or losing my emails

    Unable to download my company logo to my signature

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    3 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Images in signatures aren’t supported by Yahoo. You can can experimenting with different images sizes, filetypes, web browsers, etc. to see if that helps.

    If you’re seeing delays, check the delayed message’s headers. Can you see where the emails were delayed?

    https://help.yahoo.com/kb/SLN22026.html

    Thank you!
    Mail Support

  10. WRONG account PICTURE

    My account picture is NOT MINE.
    You attached a photo of a guy with the same name but a total different account (i know him because he was a university colleague but other than that no relations what so ever).

    So in my opinion this is a security issue / identity mismatch issue etc.

    It is inadmissible to use names as a unique identifier for people (GET UNIQUE id's - do not match using name...come on) and mix their photos for one...but who knows that else.

    Get better developers - this mistake makes me want to leave yahoo for good…

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    1 comment  ·  Errors  ·  Admin →
  11. STOP THE "IMPROVEMENTS"!

    The most recent "improvement" has an attempt to read a message cause an immediate switch to a listing of the message history but without the current message. The only way I can read the current message is to move it to an archived file and read it there. I'm tired of wasting time finding ways around botched changes.

    Yahoo should either stop messing around with the mail system or employ competent IT people. Also, it would be more responsible to test the changes before imposing them on the users. "Debugging-by-users" may save Yahoo the cost of testing but it's a…

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    0 comments  ·  Errors  ·  Admin →
  12. contact errror often

    frequent contact error

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    2 comments  ·  Errors  ·  Admin →
  13. Servers and customer service

    I can't send emails to my communities email list even though I am on the board of directors, am not a spammer, and need to relay Important information. When I tried to post the issue on your community thread it kept telling me there were highlighted errors (there weren't) and couldn't post it.

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    0 comments  ·  Errors  ·  Admin →
  14. I replied to an email and it disappeared!

    Replying to emails causes them to disappear from the Inbox, and they are not found anywhere except in the Sent folder along with my reply. This is a stoopid error on your part!

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    2 comments  ·  Errors  ·  Admin →
  15. Need to add email address/domains to a "Safe Sender" list so that Yahoo Mail does not mark it as "Message not accepted for policy reasons".

    Need to add email address/domains to a "Safe Sender" list so that Yahoo Mail does not incorrectly mark it as "Message not accepted for policy reasons" & I don't get the message from a valid sender.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If your sender is getting the error, “Message not accepted for policy reasons” there may be an issue on the their end. Have them reach out to our Postmaster team with the full error message:

    https://postmaster.yahoo.com

    Thank you!
    Mail Support

  16. I have lost all my emails from 2016. I am sure I haven't deleted them. Also I see my emails from 2001 under the heading 2012.

    I have lost all my emails from 2016. I am sure I haven't deleted them. Also I see my emails from 2001 under the heading 2012. Please, stop deleting my emails without notification. This is not acceptable. I have this mailbox since 2001.

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    0 comments  ·  Errors  ·  Admin →
  17. Issue

    Fix the bloody Temporary error: 14. Its nuisance not to be able to check email!!!

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    1 comment  ·  Errors  ·  Admin →
  18. Emails in the inbox continue showing in the inbox even after moving

    After moving an email from the inbox to a folder the message continues to be shown as if in the inbox. I need to keep reloading the page to clear them

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    0 comments  ·  Errors  ·  Admin →
  19. the past several emails have time stamped the wrong time

    the past several emails have time stamped the wrong time.

    How do I correct this?

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    4 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    The timestamp on emails is based on your own timezone. Check the timezone settings under the “Viewing Email” section of the “More Settings” menu.

    Thank you!
    Mail Support

  20. whitelisting does not work

    I subscribe to emails from journalistic outfits (valid entities, not fakes) which always end up in the spam folder despite being legitimate and confirmed. The emails also carry the required info re source and unsubscribe options.
    This should not be happening, especially not after I repeatedly marked them as "Not spam".
    Organizations should be given a contact at Yahoo where they can quickly ensure that their legitimate mailing reach their subscribers' inboxes.
    "© 2018 Popular Information LLC
    You are receiving this email because you subscribe to Popular Information"

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    0 comments  ·  Errors  ·  Admin →
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