Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

155 results found

  1. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  2. What is wrong with the trash? Why can't I delete emails in my trash folder?

    I keep getting an error trying to delete emails from my trash? How can I bring the size of my mailbox down if I can't delete messages in the trash?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  3. yahoo mail subscription

    cant seem to pay via credit card for the yahoo mail plus subscription.
    it says error. i cant post the photo here. please help and reach out

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  4. my emails are blocked

    Several of my clients do not receive my emails. My co-worker told me she had this issue with her email vendor (yahoo small business) was told to contact Yahoo for help with Authentication Issues, and you could adjust that for me to make them easier to be received. Is there anything I can do to change up my settings on the emails I sent out to my clients to make them visible to them?
    I was told this is a specific Yahoo issue.
    This is what she was told I should ask you about SPF (Sender Policy Framework), DKIM (DomainKeys…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  5. hotmail bounces ymail.com addresses

    I get this error message at least once a week when email friends I have been in touch with for years, simple emails with text (no graphics, no links)!!!
    In this case it was to a hotmail.com email address of a friend who I have been emailing several times a week for a decade or more!
    550: 5.7.515 Access denied, sending domain YMAIL.COM doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC=…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  6. you only accept phone complaints at help.yahoo.com

    I cannot find where to mail or complain about bugs in your system without calling. help.yahoo.com is only a manual with very generic information.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  7. scrolling

    Email scrolling doesn't work properly in Safari — it freezes and reverts back to previously viewed emails.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  8. NO MAIL?????

    IT DOESN'T ******* DELIVER MY MAIL

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  9. Yahoo mail not working

    Yahoo mail unavailable via Outlook, July 25, 2025

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  10. By posting where errors are located in the system.

    I'm getting to many error messages about sending email, specially with attachments. Don't know if it is a server error or a desktop error, don't know how to tell. Can you please post exactly where the error lies?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  11. Mail not working

    Mail not working. What is happening

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  12. Yahoo mail not working

    Yahoo mail is not working. What is happening?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  13. problems

    what is going on?
    my email is not coming up and when it does it won't let the message come up.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  14. Make it possible for me to open my email messages

    I can't open any of my email messages. What's going on?
    This just started today. Please fix it!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  15. Let me in my mail, since 1998 what happened?

    What happened to my email. Cut off all comments months ago even though you told me to post, now all of my email since 1998 is missing? Can't be loaded? Why the games. Not my fault you have 25,000 negative reviews about how you handle comments.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  16. Allow people to talk to an actual person free of charge

    Its ridiculous that the only help you offer is to talk to an AI that doesn't even understand what is being told to it. It didn't help me solve my issue nor did it understand what I told it. It then tells me to go call you guys for "premium" support which requires me to pay to fix problems that are on your end. Thats unacceptable. Right now I can't view my emails iin either the app or on web browser in Chrome or Firefox and I can't delete the emails. I could use some help to fix this but…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  17. Nothing will load

    Nothing is working in Yahoo mail, I can't open any messages, it says "We couldn't load message"

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  18. Cannot read my messages

    Dear Yahoo,
    I am unable to read my messages when I click on them. I am trying to DELETE many with success but now others will not load.
    Can you help me?
    Thanks,
    jettagoolsby@yahoo.com

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  19. CAN'T OPEN EMAILS

    I can't open any of my emails. Get the following message: We couldn't load this message. Please try again later.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  20. yahoo is down *******

    YAHOO MAIL IS DOWN OVER 1 HOUR AND YOU ********* MY SOCIAL SECURITY *******

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Closed  ·  0 comments  ·  Errors  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base