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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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369 results found

  1. Download all attachments as a zip file

    "Download all attachments as a zip file" is broken. It downloads a zip file, but when that zip file is opened only a "winmail 9.46.47 AM.dat" file appears, not the separate downloaded files.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  2. i am not rec any new email

    hello sir /mam mostly last week i am not rec any email.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  3. I can't read the message with the toolbar covering the right !!

    I can't read the message with the toolbar covering the right !!

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  4. Performance

    I check my email accounts daily and either delete or block email messages. Today when I accessed one of the accounts, I found 912 thrash emails from as far back as 2007? What happened?

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  5. no internet connection message in mail

    no internet connection in mail even though i have a internet connection. when this message is displayed all other sites are slow/no load/freezes. when this message goes away mail and other sites work ok.i've tried your "fixes"-they don't work. your ads at top/side of mail site seem to make this issue worse. i've sent screen shots in the past. what gives. google mail looking better and better.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  6. "We couldn't load this message. Retry"

    Unable to load email details. I've cleaned up Chrome so new message appear to work but I need to re-download the IMAP message or repair the corrupted imap file.

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    1 comment  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  7. Have Yahoo answer questions instead of farming it out for money

    Why is so difficult to unblock emails blocked in error. I've tried everything except buying the ******* answer and still everything goes to trash.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  8. Mail failure

    Good afternoon.
    The email does not come from the address gives an error
    SIZE=249937:
    host mta7.am0.yahoodns.net [67.195.204.72]: 421 4.7.0 [TSS04] Messages from 94.100.176.132 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see https://postmaster.yahooinc.com/error-codes:
    retry timeout exceeded

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  9. I D SIGN IN ONCE

    STOP THE SIGN IN ******** !!!!

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  10. Reason: 554 Message not allowed - [PH01] Email not accepted for policy reasons. P . Please fix as rejects legit emails

    Please give us a simple white list so that when legitimate contacts send us an email they do not get this error message and we CAN get these important emails:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of
    its recipients. This is a permanent error.

    The following address failed:

    username@yahoo.co.uk:
        SMTP error from remote server for TEXT command, host: mx-eu.mail.am0.yahoodns.net (188.125.72.73) reason: 554 Message not allowed - [PH01] Email not accepted for policy reasons.  P
    

    lease visit https://postmaster.yahooinc.com/error-codes

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    1 comment  ·  Errors  ·  Admin →
  11. Sensitive information in PDF not blacked out in Yahoo Mail Attachments Preview

    I had to send some PDF files that contained private financial information that I did not want the recipient to see. I blacked out all the information and saved the files under new names. I attached the blacked out files to the email which I sent.

    I see now if I look at that sent email's attachments in "Preview" all the blacked out information is visible. But if download the files and open with Adobe Acrobat the information is blacked out. What gives?!?

    I can only hope that the recipient's email software doesn't allow them to preview the attachments.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  12. Why does Mail icon on Yahoo Home Page show mail when there isn't any?

    Lately, the Mail icon on Yahoo's Home Page shows a 1 or 2, but Mail itself shows there isn't any. Why?

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    0 comments  ·  Errors  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  13. yahoo won't open msgs--Err15.

    Site suddenly stopped loading emails. I followed all directions on yahoo's non-help "help" page. Followed browser (Firefox) directions, including deleting Library>App Support>Firefox>Profiles>permissions.sqlite, and more attempts, for hours. I can access yahoo home page, "news..." page, other websites. It's not the browser's fault. Same results when attempted the same in Safari. So, it's not the browser, it's not the computer; it is, once again, yahoo's fault. How do I fix this latest fail?

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  14. I cannot log in to yahoo mail

    I cannot login yahoo account after cleared browser data. After that I try to ask help from Help centre chat, but it unhelpfull at all, only can select from topic no able to chat with any agent, even give number 18003209335 cannot contact at all.
    At the end just release the website address change, please inform on the old websiteb the changes or link people to the new address link.

    Also add that issue in help chat.

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    0 comments  ·  Errors  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team


  15. Not sync'd e-mail account in NEW mail

    In your NEW mail, my Business account shows as not sync'd, and a bunch of sent and received e-mails don't show. When I try to edit the permissions to fix the problem, your system won't let me. When i revert to the old mail, everything is there. You have a bug to fix! On top of that, you want to charge a fee for support to fix your problems!

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  16. Inbox label on left of screen showing 16 unread emails, when I filter by unread emails only 10 emails show, where are the missing 6 emails?

    Inbox label on left of screen is showing 16 unread emails, when I filter by unread emails only 10 unread emails show in my Inbox, where are the missing 6 emails? Do they even exist? I have deleted all drafts, spam and emptied the bin, but Inbox label still showing 16 unread emails.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  17. Auto suggest not working

    Auto suggest has completely stopped working, after working just fine for many, many years. Tech support keeps giving me the same responses about how it's supposed to work, but no help trying to fix the problem. I don't want to, but may have to switch over to gmail.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  18. 2 factor identification causing IOS mail server error.

    2 factor identification causing IOS mail server error. Need to update the interface with IOS so that the 2 factor authentication does not cause mail instability.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  19. Inbox deleting itself

    Why is my inbox deleting itself after only scrolling through it? Nothing selected or highlighted and they just disappear. I had saved emails that I needed in there for a reason. Please return them to me.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  20. open e-mail auto close after 30 seconds or so

    open e-mail auto-closes after approximately 30 seconds
    I can replicate the issue by sorting email in my Inbox by "Unread" and opening any of the e-mail messages.

    The e-mail I've opened should remain open until I explicitly close it.

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    1 comment  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team

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