New Mail Basic
Welcome to our Yahoo Basic Mail feedback forum! This is a place for you to help shape the new Yahoo Basic Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.
Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.
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612 results found
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Import contacts
Enable bulk contact import in basic Yahoo email. I could not find any way to do it and Help only addressed single contacts
173rd ranked -
Verification code
Verification code is a disaster. I ask for it to be resent many times only for them all to eventually arrive all together sometimes after a wait of at least 10 minutes. Have checked all my setting and can find no reason for this. Please explain.
44th ranked -
Give people the option to go back to the version they used prior to this version!
The version that is currently using, because your company decided to automatically update my old version is way to complicated and old features where taken away. This is way to much like gmail and I hate gmail and was using yahoo because gmail sucks. Maybe I will just have to have no email at all if yahoo wants to copy gmail!
173rd ranked -
email compatability
I cannot access my email account while using Firefox. Only Chrome will work. Also, allow a phone call selection to receive my six digit security code for two step verification. The option was eliminated a year ago by Yahoo.
173rd ranked -
Go back to original
I hate you can no longer BOLD parts of your message; that you can now only see one page of messages at time instead of a continual scroll down; that you can no longer have an easy way to block someone; that you can no longer use the 'click shift' option to highlight multiple messages for the same action (now you have to either select ALL or do ONE at a time, which is MUCH more time consuming).
173rd ranked -
173rd ranked
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classic email option
need to have classic email option, new email setup still confuse and basic email is not the same as classic setup. please bring back the classic email option.
Thanks
173rd ranked -
Restoring emails. I sent many times to restore
I have sent many times to restore my emails. You said 24hrs. Its been 2 days now & nothing. What's going on?
173rd ranked -
Need a way to see the storage used in classic mail
There doe **** seem any working way to see how much storage is being used by my mailbox. None of the help instructions or AI suggestions have worked.
173rd ranked -
put my yahoo mail back to the old way
put my yahoo mail back to the old way
173rd ranked -
You can't click shift click to delete blocks of emails
You can't click shift click to delete mass emails anymore
26th ranked -
seriously,, 20 GB for long time customers? Surley you Jest,,
terrible Yahoo customer service ,, you should have not forces existing customers to comply with 20GB storage,, anyone that signed up when the 1TB offer was valid should have been allowed to keep it. Also, you need to have an option for annual or semi annual or whatever length of time the customer wants to pay for in advance if they choose larger storage program. Not everyone is willing to do monthly payments,, you have poor planning and no idea how to run your business.
68th ranked -
Bring back the "move" button
My idea is simple. Quit changing the format. Why is there no move button anymore? Now I have to scroll through a drop down menu to move an email to the proper folder. Which I have to do AFTER I scroll the entire page up to where the buttons are after looking at the mail. It use to be the body of the letter would scroll down and the buttons and the folders would stay in view instead of moving with the body of the mail. Who the heck thought that up?
173rd ranked -
broken Links
Dear To Whom It May Concern, 8/26/2026
I don't know how many times I have given feed back regarding broken links in my email. The broken links, the up / down arrows on the right side of one's emails almost 100% of the time do not show up unless fixed and then the next time I do through my emails, again then they are again missing!!!
173rd ranked -
I like the old email (free) system better.
The current system is not visually appealing, and navigating through it is cumbersome. Is there any way to restore the previous system? Please advise.
173rd ranked -
173rd ranked
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new look
i hate the new yahoomail and everything about it, its hard to use and come around to its not efficient, i would like to go back to the old version, you people are not making it easier for some strange reason it looks and seems very unhepful, oddly large and just a waste of space
173rd ranked -
go back to the way it was
go back to the way it was
173rd ranked -
GO BACK TO THE OLD VERSION!!!
I HATE this version I now have to use. Was fine with the old one. WTF
173rd ranked -
I want my old email
Listen ********, this new email sucks I want my old email or Im canceling. Change it back . NOW . My email is tomd1123@yahoo.com
173rd ranked
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