810 results found

1. what if I don't have my phone to verify its me? why can't you just allow for password entry?

   what if I don't have my phone to verify its me? why can't you just allow for password entry? Please allow for password entry only. Thank you

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   3 comments  ·  Security  ·  Delete…  ·  Admin →
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2. I coul not set my UK tel number.

   I was trying to set my +44 number for my security, but it always said this number is not right.

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3. Password generated does not work on Mail app on MacBook Pro Catalina! Why I cant afford Yahoo Mail?

   Please fix problem with Apple - MacBook Pro Catalina MacOS 10.15.7 and allow to Add Yahoo Mail account

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4. Stop making me change my password many times per day. Stop it. I do NOT want to change my password!!!!!

   Stop making me change my password many times per day. Stop it. I do NOT want to change my password!!!!!

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5. Stop making me change my password many times per day. Stop it. I do NOT want to change my password!!!!!

   Stop making me change my password many times per day. Stop it. I do NOT want to change my password!!!!!

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6. Yahoo locked me out of my email and charged me to get back in!!

   Due to Yahoo locking me out of my email account, they wouldn't help me until I paid for the subscription to Yahoo Premium Service. then it was miraculously fixed in about 2 minutes. i was unfairly coerced into paying to get into my email account when I never signed out of it!!
   The first time it asked me to change my password (which I did), to get back in. this worked. then within 24 hours, it locked me out again!!!
   Now it wouldn't allow me to change it again. I was later told it was because I did NOT have the 2nd step verification set up. 1st step was my phone#. The 2nd step which was already set up, was my email!!! WHICH I COULDN'T GET INTO!!! How friggin' stupid is that?!
   The customer service manager told me that i had to accept paying for a Premium Yahoo subscription in order for them to help me get back in. So I was charged $8.99 to regain access to MY email account that I NEVER SIGNED OUT OF!!!
   And then YAHOO LOCKED ME OUT!!! Then made me pay to get back in.
   I explained this repeatedly and was told repeatedly that I had to pay to get back in!! I was told because I did not have a 2nd step validation they couldn't help me. But I DIDN'T DO ANYTHING to sign out in the 1st or 2nd time!!! And it didn't ask me for the "2nd step" BS the first time. When it ALLOWED ME TO CHANGE MY PASSWORD SUCCESSFULLY!! I believe this was set up to unfairly charge people who didn't set up their 2nd step as THEY WOULD HAVE TO PAY TO FIX THIS ERROR!!!
   I DID NOT EVER SIGN OUT.
   The password I reset did not work, so Yahoo locked me out to charge me to get back in.
   This is extortion. If I didn't need this for work, I would said no.

   Unfair.
   Unacceptable.
   And a pathetic excuse to railroad people into purchasing paid services.

   I strongly urge you to refund my personal account the $8.99 I was made to pay to resolve an issue I DID NOT CREATE.
   Thank you

   Due to Yahoo locking me out of my email account, they wouldn't help me until I paid for the subscription to Yahoo Premium Service. then it was miraculously fixed in about 2 minutes. i was unfairly coerced into paying to get into my email account when I never signed out of it!!
   The first time it asked me to change my password (which I did), to get back in. this worked. then within 24 hours, it locked me out again!!!
   Now it wouldn't allow me to change it again. I was later told it was because I did NOT have… more

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7. cant edit 2 step virefication

   cant edit 2 step virefication.

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8. Two Factor Authentication Setup Failed

   I scan the QR code into Google Authenticator. It creates a new rotating code. I enter that code exactly and it fails. Rinse and repeat confirming each time the generated code is entered accurately. But it fails every time.

   It's it's this bad during setup, how can I have any faith it's going to work once it's enabled?

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9. Fix 2-step verification with authenticator app

   I tried turning on 2-step verification with the auth app, it did not accept any of the 6 digit codes. This option is completely busted.

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10. Two factor autentication for account setttings, but not when I am accessing email.

    I don't use the yahoo app and your two factor authentication requires me to verify in the app. I would like to enable two factor authentication to protect my account settings separate from email access. Furthermore I want the two factor code to be sent to my phone as a text message rather than the yahoo app.

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11. SPAM! Can Yahoo educate it's Spam filter to stop erroneous emails

    SPAM! Can Yahoo educate it's Spam filter to stop erroneous emails coming through. Here are some ideas to "block" spam

    1) Crazy subject lines pretending to be Amazon, Kohl's

    2) Monitor inbound IP addresses. Quarantine foreign IP addresses that look spam like or Phishing Like.

    3) Scan the embedded URL links. If they look phishy...BLOCK THEM

    4) Gmail has failed to check fake users and fake accounts. So much junk mail is coming in from gmail. They should introduce 2-3 step verification to weed out the fake accounts looking to phish around. Bad on them!

    5) If I have delete over 8 emails in by inbox due to scam like emails we need to do more.

    6) Work with our national security teams to block these erroneous emails and block certain IP addresses from these foreign countries. It has gotten out-of-control. Protect your yahoo users and PROTECT America.

    Thank you!!

    SPAM! Can Yahoo educate it's Spam filter to stop erroneous emails coming through. Here are some ideas to "block" spam

    1) Crazy subject lines pretending to be Amazon, Kohl's

    2) Monitor inbound IP addresses. Quarantine foreign IP addresses that look spam like or Phishing Like.

    3) Scan the embedded URL links. If they look phishy...BLOCK THEM

    4) Gmail has failed to check fake users and fake accounts. So much junk mail is coming in from gmail. They should introduce 2-3 step verification to weed out the fake accounts looking to phish around. Bad on them!

    5) If I have delete… more

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12. accurate instructions

    The instructions for changing your password say to sign into the security page and click "change password". No where on that page does it say "change password".

    1472nd ranked

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13. Please fix the App password generator, or, properly explain why not !

    Please fix the App password generator, or, properly explain why not !

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14. I no longer work for the company where the "Yahoo account username" e-mail address is based. I would like to change it or delete it. How?
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15. errorrrrrr error error and error and more errrrrooooooooooor.

    sperti sudah tidak layak guna. terlalu banyak menyita waktu saya.

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16. stop with all the password changing

    All the time I'm getting ask to change password.
    Please stop harassing me with this.
    I work across several computers.
    and each time I'm getting asked for new password

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17. Someone else has same email as me. Pamela Kropp also has pkropp@yahoo.com

    Someone else has same email as me. And I am getting their email once in a while, So she is probably getting mine as well. Her name is Pamela Kropp. And MY email is pkropp@yahoo.com.

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18. I find it to be absolutely ridiculous that you have to pay someone to update your password if you lose access to your phone number.

    I had the two factor authentication set up but I'd lost access to my phone number I'd set it up with. I did not know that that meant I'd have to pay a ridiculous fee to have help with it. I would've done it myself because I do have access to the other email I used but it wouldn't let me reset the password on my own. It sent me to this free article section (which is full of useless articles, none of which help you regain access to your account) or you had the option to call the paid service. Now, there was nothing wrong with the lady who helped me but it is INSANE to pay money to change my password. You've lost me as a customer. I'll be moving my services elsewhere, that's for sure. Just need to get everything squared away first then I'm off. Y'all should really reconsider your weird approach. You're just going to lose customers. Nobody wants all that extra **** that comes with paying for the password change either. You're fooling yourselves if you think that's worth it to folks. My idea? Be a normal company and allow customers to change their own freakin passwords using the secondary email addresses they already have in place!!

    I had the two factor authentication set up but I'd lost access to my phone number I'd set it up with. I did not know that that meant I'd have to pay a ridiculous fee to have help with it. I would've done it myself because I do have access to the other email I used but it wouldn't let me reset the password on my own. It sent me to this free article section (which is full of useless articles, none of which help you regain access to your account) or you had the option to call the paid… more

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19. no cell phone

    you asked for a phone number. I gave you my landline number.

    then you insisted on a cell phone number
    I no longer HAVE a cell phone

    HOW DO I GET INTO MY MAILBOX?????????

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20. Get your Locations a bit closer

    Get locations closer to my location. I’m pretty sure my device was listed in wrong city but my network or device was correct device #. I’ve been changing password every single time but wouldn’t have to if you could get your locations right. The one listed was/is nearly 200+ miles away.

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