New Yahoo Mail
108 results found
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Spam Folder Misclassification Issue
Dear Yahoo Support Team,
I am experiencing an issue with my Yahoo Mail account where most of my important emails are being incorrectly routed to the Spam folder instead of my Inbox.
This has been happening frequently and is causing me to miss important communications. It appears that the spam filter may be misclassifying legitimate emails.
I request you to please investigate this issue and help resolve it at the earliest.
Thank you for your support.
Hi Rahul, thanks for the feedback. We recommend checking your Filter settings to make sure everything is going to your Inbox and if there are some emails still going to your Spam folder, please mark those as not spam. Thanks!
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Delete the "Type" folders
I do not need some dumb AI to decide for me which email goes where.
Delete those unnecessary "Primary", "Offers", "Social", and "Newsletters" categories.
Your broken system keeps putting important emails in the WRONG folder and every time I click "Inbox", it forcibly shoves me into "Primary" when I CLEARLY want the ALL box!
I do not want your AI, I do not need your AI, your AI is a POISON to both my system and the world as a whole.
STOP PUTTING AI IN EVERYTHING YOU BRAIN DEAD IDIOTS!!
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Please tell me how the transfer from comcast email to Yahoo is better? I haven't received my emails in a week
My idea is to tell me how to contact an intelligent "person" who can help me with the "upgrade" to Yahoo
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A spam filter that works.
How about having a spam filter that doesn't filter out emails from senders in my address book that I even have filters for and have marked as not spam several times!
Please make sure you are marking these emails as spam instead of just deleting. Also, if they are newsletters please make sure you unsubscribe from these. We will also share this with our anti-spam team. Thank you!
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You have ruined my memories
How could I trust Yahoo to keep my email intact safely.
Worst decision in the history of your company - deleting all my data.This is terrible, absolutely irredeemable.
If your account has had no activity for 365 days, then the account is deactivated. We communicate this a few times which includes sending you an email to your alternative email account, so make sure that is updated. If you need help reinstating, contact our CC team at help.yahoo.com. They have the tools to help with these issues. Hope this helps!
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Please Stop With The Annoying 7 Day Inbox Challenges! (I Can't Get Rid of Them-HELP!)
I accidently joined the 7 Day Yahoo Mail inbox challenge on the account I am logged into currently, and now I can't log out! There is a quick way, but you have to go to the Yahoo Mail prompt on the top left of the screen. Than you have about 10 seconds to log out as the challenge goes away before it loads back again Get rid of this NOW!
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spam emails and virus email come in email needs to be deleted
spam emails and virus come in from people spam on yahoo email needs a spam button or remove button to send back to yahoo at once urgent virus come in yahoo email server needds to be cleaned
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Delete the priority inbox
I don't like the priority inbox. I have to constantly switch to "all." Please allow an option to delete the priority inbox. It is an extra and annoying step.
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I need an email support team! Don't rely everything on AI, talking to your AI is FRUSTRATING
I need an email support team! Don't rely everything on AI, talking to your AI is FRUSTRATING
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Show the email address instead of To:Me in the header
At present the Yahoo Mail user interface shows the To: value as Me. This is not helpful as one of the several aliases may have been used. To see the correct and actual address I need to click on the Me to see the address which is a needless step like in many other places in the UI.
This is a bug that needs to be fixed -
BE ABLE TO MOVE ANY EMAIL TO INBOX
You can no longer move an email back to inbox...............please fix.
Hi Michael, can you please send us a video of what is happening? Or how it's not working? We tried replicating and we could move the email back to inbox.. are you moving from another folder? Trash? Spam? Please send this along with browser and browser version to oasis.mail.feedback@yahooinc.com. Thank you!!
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all emails gone
all emails were deleted when i opened my inbox today i last opened in 2025, all emails were vanished without any information ,how can i restore them
If you're having account or sign-in issues, please contact our Customer Care team at help.yahoo.com. They are separate from the Yahoo Mail team. They resolve these types of issues and have the tools to help. Hope this helps. Thanks!
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Yes, we've announced some storage changes to align more with the market changes. Most email clients have made this change already. If you have additional questions on the storage changes, please feel free to check out our FAQs: https://help.yahoo.com/kb/yahoo-mail-storage-faq-sln37064.html.
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Stop changing the wording of emails I receive
I have toggled OFF the AI summary, but the wording of emails I receive is still being changed to summarize the content. I do not want this.
HI Beth, very sorry about this! This sounds like a bug and we will send your Yahoo ID to the right team to make sure AI Summaries remain off and disabled. Thank you for letting us know!
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ai summaries
Stop turning on the AI Summaries feature after i turn it off......... very very very annoying
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block illegitimate email
Yahoo needs to block emails that fail authentication checks for legitimate email.
Auth Results: SPF=fail DKIM=unknown DMARC=unknown
The above example should never be allowed to hit my inbox. Fix it or I'm leaving you. -
new emails go into 'unread' rather than 'inbox'
I don't like that most new emails go into 'unread' and only some go into 'inbox'. Seems it would make sense for all new emails to first show up as 'inbox' and I can move them to 'unread' if I choose. It would be helpful to double space between each date to better identify new mail.
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HOW MANY UNREAD MESSAGES?
NOT a fan of this (unrequested) change. AT all. Immediately can't see how many UNREAD emails I have. Just to begin with. It's really not that easy. God, after all these years, do have to find another platform? Or just switch to GMAIL? God! No thanks!
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Not GETTING MY EMAILS
I just found out that after over 25 years of using my yahoo account my email is full in fact over 128% over. I decided to pay the $5 a month. I still have no emails for nearly a month. I need to get my **** from today.
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I search for one topic and the tab in the bubble at the top repeated that search 20 times!!
I love the multi tab option, as I often go back to previous emails, but when I search the "tabs" (really bubbles) for one search seem to multiply...20 copies of one!! This makes it hard to see other tabs. Please fix.
Hi Fran, are you still seeing this issue? We were never able to replicate it on our end. If you are still seeing this, can you please send us a video, browser, and browser version to oasis.mail.feedback@yahooinc.com? Thank you!
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