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New Yahoo Mail


Welcome to the new Yahoo Mail Desktop experience! This is a place for you to help shape the redesign. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.


COME HERE FOR THE LATEST UPDATES.

*Those asking about going back to the old version. Unfortunately, if you do not see the "Go Back" button you cannot go back. We really hope you'll try the new experience! Thanks!



TIPS:
Disable Inbox Categories (All, Primary, etc) - You can go back to having just ONE Inbox. Go to Settings > Inbox Categories.
Keep Folders Expanded - First expand left hand column by hovering on Inbox edge until you see Double Arrows. Then a drop down will show up next to Folders.
Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.
Sort By Sender - This is still a sorting option, but you must disable Conversation view under your Settings. Then you will see "Sender name"
Disable AI Summaries - Go to Settings > AI features > Toggle Off



COMING SOON!
Compact View - Small, Medium and Large views are coming soon!




**Please do NOT post about Account, Password, Login issues here. It will be deleted. Please go to help.yahoo.com.




Thank you! 💜



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196 results found

  1. Delete contacts

    unable to delete a contact. you have not provided ANY help to resolve the issue

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    0 comments  ·  Delete  ·  Admin →

    HI Richard, our Contacts is now on the right hand side of your Inbox. You'll see Starred, Contacts and More above the right hand side ad. Once you click on Contacts, you can certainly manage them including deleting and editing. Hope this helps!

  2. Help with delete function

    I have literally thousands of emails I wish to delete. The system is only allowing me to delete 100 at a time, even though a prompt comes up that says for example “delete all 8000”. I select it and hit delete. Not only does it not delete all 8000, it doesn’t even delete the 100. In other words I can only delete 100 at a time. Help…there has to be an easier way.

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    0 comments  ·  Delete  ·  Admin →

    Hi Tanaa, very sorry you're having trouble deleting! We recommend deleting less emails at one time. Deleting a huge chuck at one time might be clogging the backend. Let's delete 100 at one time a few times and see if that helps. Thanks!

  3. folder storage time

    ability to change how long emails can be in folders before being auto deleted, example; change spam folder from 30 days to 5.....

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    0 comments  ·  Delete  ·  Admin →

    Yes, this is already in place... Trash folder is automatically deleted in 7 days. We do not do this with your Spam folder in case a legit emails gets accidentally placed in there. Therefore, we encourage you to check your Spam folder and empty it once in awhile. Thanks!

  4. Mass deleting of email

    It would be nice to have the option to delete in mass quantities.

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    0 comments  ·  Delete  ·  Admin →

    Hi Tiffany, you can! If you tap on any checkbox in your Inbox, a new checkbox will appear at the very top. From there you can Select All and then Delete All. You can also find your largest emails or other deleting tools by tapping on the cloud icon in your left hand column. Hope this helps!

  5. Let me delete by sender

    You want me to clean up my inbox, but it is so hard to select messages in bulk. Let me delete in bulk somehow, by sender, by date, anything but having to select every single message individually. If you don't, I won't clean up...

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    0 comments  ·  Delete  ·  Admin →

    Yes, you can do this in many ways!

    1. You can tap on one checkbox in your Inbox and one will appear at the top. From there you can select all and delete all.
    2. If you disable Conversation view, it gives you sort by sender and more options to sort. You cannot sort when it's in Conversation view.
    3. Go to "Manage Storage" or the Cloud icon in your left hand column. From there it takes you to many deleting tools to help you decrease your Storage.

    As you can see, many ways to clean your Inbox!

  6. managing storage that works

    the managing storage counter just doesn't work.
    been deleting like mad to fit within the 15Gb limit.... the size counter doesn't change
    SHOCKING!

    what about a delete tool that works?

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    0 comments  ·  Delete  ·  Admin →

    Hi David, thank you for your feedback. This is mentioned in our email communications and in the help articles, when you delete emails, you also need to empty your Trash folder. Once that folder is emptied, then you'll see the storage number decrease. We also recommend emptying your Spam folder. Thanks!

  7. Select all emails and delete

    We need a select all box so that we can select all emails and delete them. I get thousands of junk emails each year, and I refuse to delete them one by one. If you don't let me delete them all in under 5 minutes of work, I'm going to just let them pile up and waste space on your drives.

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    0 comments  ·  Delete  ·  Admin →

    Hi Greg, thanks for your feedback. You can select all and then delete all. :) Just click on a checkbox and a new checkbox will appear at the top. From there you can Select All and then Delete All. Hope this helps!

  8. Allow control of delete confirmation popup

    When I delete email there is a popup confirmation that overlays the icons. If I check the checkbox on some messages then select the delete icon the confirmation popup shows and stays for a while so if I select more messages to delete the trashcan icon is hidden by the popup.

    Can we just have a setting to not show the delete confirmation popup or move its location so it does not overlay the icons.

    I have a monitor rotated to portrait display so the resolution is 1080 wide by 1920 deep. If I move the Yahoo Mail window to…

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    0 comments  ·  Delete  ·  Admin →
  9. fix the problems

    1) when using the "block sender" function, the spam mails pop right back after choose "block and delete". 2) we choose to flip back to old yahoo mail but this function is not there any more... Please fix them. Thanks.

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    0 comments  ·  Delete  ·  Admin →

    The best way to get rid of spam is to mark as spam, not delete or block! This helps with your spam filters and does exactly what blocking does, prevents that email from coming to your Inbox. So please keep marking as spam! It is free and part of regular Yahoo Mail. Thanks!

  10. easier ways to delete messages

    Right now my box is very full and I am trying to figure out how to delete the messages. This new format is not very user friendly. It is hard to delete large groups of messages which led me to have to delete each message by hand. Not sure if there is a course on how to use this new yahoo as it is definitely not intuitive for me. Right now I am seriously thinking of switching to gmail.com or another email site.

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    0 comments  ·  Delete  ·  Admin →

    HI Stephanie, you can certainly bulk delete and delete all. If you click on a checkbox, a new checkbox will appear at the very top and from there you can select all and then delete all. You can also sort your emails by largest size, sender, etc as long as you disable Conversation view under your Settings. Last, you can go to your Manage Storage page and delete emails by attachments, size, etc. Lots of ways to get rid of emai.

  11. stop covering the delete button when I delete on my web browser!

    When I delete an item from my Inbox on the laptop, there is a confirmation screen that appears. The problem is that that screen sits on top of the Delete button so I can't delete another email w/o clearing the hover over. Thus TWO buttons to delete. Please adjust the location of this confirmation screen!

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    0 comments  ·  Delete  ·  Admin →

    HI David, can you please send us a video of this happening? Also, your browser and browser version would be helpful since there's so many out there, and the particular one you're using might be the one with the bug. Please send all this info to oasis.mail.feedback@yahooinc.com. Thank you!

  12. email deleting

    I have over 160,000 emails but I can only delete 100 at a time. That would take so much time to go through and delete all of those. Why isn't there a system in place to delete them all at once.

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  13. allowing select all for offers, social and newsletter

    you have these very helpful filered views across the top, next to all view and primary view - offers, social, newsletter. If I click on one of these it does not give me the select all box at the very top. I would love that!!!
    Jennifer D

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    0 comments  ·  Delete  ·  Admin →

    Hi Jennifer, looking at your Inbox if you switch to a certain category, whether it's Primary, Offers, etc...just click on one checkbox and a new one will appear at the very top. From there you can select all and then delete all. Hope this helps!

  14. delete more than 100 emails at a time

    I wish I could delete ALL emails or at least 1,000 at a time

    I've been locked out of my emails since aug 2025 and I don't have time to delete 100 at a time when there are over 10K

    also all the junk mail and constant spam mail should not count against me

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    0 comments  ·  Delete  ·  Admin →

    You can delete more than 100 emails at a time. Once you tap on a checkbox, a new one will pop up at the top. From there you can select all and then delete all. At first it looks like you're checking 100 emails, but the floating bar that appears allows you and lets you delete ALL the emails.

  15. Be able to delete or change email address

    I have an alias that someone else was allowed to use and I am now getting their emails

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    0 comments  ·  Delete  ·  Admin →
  16. Can not Delete Old Emails & Folders

    Ive wasted hours trying to delete Old Emails and Folders it should be a simple task and it is not ... Need a definite Solution ... Thank You

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  17. Auto Delete

    "Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All." - Only 100 messages can be selected at a time, requiring you to repeatedly scroll and select in increments of 100. This process is very time-consuming. It would be more efficient to have an option to automatically delete messages from a specific folder after a set number of days.

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    0 comments  ·  Delete  ·  Admin →
  18. Fix a message-selection BUG

    Please fix this bug promptly: I'm looking at the Offers category in my Inbox. I see a few adjacent messages that I want to delete. I click the checkbox on the first of these messages, then I hold Shift and click the last of these messages. Mail should select all of the messages between the two that I clicked.

    However, Mail selects far more than just those messages. It selects either (1) ALL of the messages from the first that I checked to the last message in the Offers category (if the second message selected was below the first), or…

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    0 comments  ·  Delete  ·  Admin →

    Hi William, thanks for the feedback. We tried replicating the issue above and couldn't, therefore we need more info from you! Can you please send us a video of what you're seeing along with browser and browser version? Please send to oasis.mail.feedback@yahooinc.com. Thanks!

  19. Second request - please fix the broken "Block all Senders" function

    I previously opened an earlier issue about how your "Block all Senders" function in the Spam folder automatically calls a "Delete all emails" function that operates EXTREMELY slowly.

    I noticed that the behavior of that function has now changed - it is still just as SLOW as it always has been, but now it also... does not actually Delete anything.

    The popup appears, says it is a deleting all emails, then... absolutely nothing happens. The emails are still there.

    Please fire the moron who "wrote" this code sloppily copy/pasted from an AI chatbot and hire someone who knows how to…

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    0 comments  ·  Delete  ·  Admin →

    The best way to get rid of spam is to mark as spam, not delete or block! This helps with your spam filters and does exactly what blocking does, prevents that email from coming to your Inbox. So please keep marking as spam! It is free and part of regular Yahoo Mail. Thanks!

  20. PAYING FOR STORAGE What real emails does this ENOUGH Play fair

    I already pay you for storage. This is unheard of with any emails. I am paying you 3.oo per month.
    I have deleted emails
    I rarely receiving emails from you i already hard enough. Thats Yahoo you have lost so many customers.
    I am staying. I have deleted emails OPEN and ALLOW all My emails moving forward Please

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    0 comments  ·  Delete  ·  Admin →

    Yes, we've announced some storage changes to align more with the market changes. Most email clients have made this change already. If you have additional questions on the storage changes, please feel free to check out our FAQs: https://help.yahoo.com/kb/yahoo-mail-storage-faq-sln37064.html.

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