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New Yahoo Mail


Welcome to the new Yahoo Mail Desktop experience! This is a place for you to help shape the redesign. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.


COME HERE FOR THE LATEST UPDATES.

*Those asking about going back to the old version. Unfortunately, if you do not see the "Go Back" button you cannot go back. We really hope you'll try the new experience! Thanks!


WHAT'S NEW?
Search by Sender - Just hover over the sender's profile image and a spyglass icon will appear where you can search all emails by that sender.
Multi-Tasking Tabs - Like before, open an email in a new tab.
AI Summaries - Ability to disable. Go to Settings > AI Features > Toggle Off
Number of Total Messages - Hover over the Inbox Icon and you will see both total number of messages and unread.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.



COMING SOON!
Differentiate Unread v. Read - Better ways to see the difference.
Resize Images - Resize an image within the message.
Inbox Categories - Default to "All" category instead of always Priority.
Right Hand Column - Ability to minimize: Contacts, Starred, More (Currently for Yahoo Mail Plus subscribers)


TIPS:
Inbox Categories - You can go back to having just ONE Inbox. Go to Settings > Personalize Inbox.
Keep Folders Expanded - First expand left hand column by hovering on Inbox edge until you see Double Arrows. Then a drop down will show up next to Folders.
Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All.
Sender's Email Address - You don't have to open the message to see the sender's email address. Just hover over the sender's name from your Inbox.
Dark Mode - Go to Settings > Appearance.




**Please do NOT post about Account, Password, Login issues here. It will be deleted. Please go to help.yahoo.com.




Thank you! 💜



  • Hot ideas
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171 results found

  1. Query unique senders and bulk delete or bulk save

    To help with email deletions, it would be helpful to be able to query unique or similar email address. Such as show me everything sent by ebay. Then I can bulk protect them from deletion by putting them in a folder or mark them as protected from any deletion method. Or I could bulk delete everything from the sender. A user could enter a query such as sender like "progressive" and every version of sender with progressive in the name, case insensitive will appear on a list. Check a box next to them and then delete all emails…

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    0 comments  ·  Delete  ·  Admin →

    Hi John, you definitely have more sorting options once you disable Conversation view. When you disable this, you will see Sort by Sender as an option. You can also search by sender by clicking on the Sender's Logo/Avatar from your Inbox. Thanks!

  2. MY EMAILS WERE GONE! WIPED OUT!!!!

    WHAT DID YOU DO TO MY EMAILS????? NO ONE REACHED OUT TO ME AND INFORMED ME ABOUT WIPING OUT EMAILSSSSS

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  3. Don't automatically delete trash

    Please stop auto deleting the trash inbox.

    I recently started using Yahoo mail more and more. I deleted something I didn't realize i deleted. I went back to find an email and it was no where to be found. Checked trash and noticed all of my older emails were gone. I am guessing what I needed was in there. I didn't know emails were automatically deleted in the trash after 7 days.

    EVEN if you wanted to keep that feature it should be a longer period of time. 7 days is not enough. Google gives you 30 days. I really…

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    0 comments  ·  Delete  ·  Admin →

    Hi Anna, yes correct we do auto delete your Trash after 7 days. We've been doing this for awhile with no issues or any concerns from our Community. Reason we have no plans in changing this is because our our new Storage Limitations. Emails in trash and spam folders count in your Storage.

    We recommend archiving your emails instead of deleting. Emails archived will always be in your Inbox. Hope this helps!

  4. Delete all emails

    I am unable to delete all my emails in my inbox. The system will allow you to click on all emails, yet will only delete 100, which is not helpful. The system will only allow more to be deleted if you actively review all of them, which is not helpful. What are my options to fully delete my inbox?

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  5. Renaming and deleting folders

    Tried every way I could think of to change name of a folder or to delete it and add new one instead. When right clicking the folder please add "rename" and "delete" to the menu list of actions.

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    0 comments  ·  Delete  ·  Admin →

    Hi Ruth, if you are trying to manage your folder or subfolders, it's not a right click, but instead hover on the right side of the folder and "..." (three dots) will appear. From there you can manage or even delete folders. Hope this helps!

  6. Deleting Emails

    Maybe if Yahoo did a better job of identifying and not allowing spam/junk emails, people, such as myself, would care more about deleting their emails. I went through months of deleting emails, reporting spam, unsubscribing, etc. That did NOTHING to reduce the amount of spam/junk emails I received. In fact, I seemed to get more spam and junk mail. I do not have several hours a week to delete emails. Even if I did, I would not want to spend those hours deleting emails.

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    0 comments  ·  Delete  ·  Admin →

    Are these legit junk emails or newsletter/promotional type emails from stores, etc? Big difference. For legit spammy emails, please "mark as spam" instead of deleting. For other coupon/promotional type emails like from stores, unsubscribe, at one point (even if you don't remember) you subscribed to these emails. Hope this helps!

  7. deleted emails

    access to deleted emails. I had an email with important pics from 2015 and it was deleted. I thought I had been scammed but when I reached out to Customer service they explained that bc I havent used yahoo within a year it was deleted. even that was sketchy . I have no trace of those photos

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  8. archive dont delete

    why in everything under the sun would you delete nearly 30 years of my inbox because ive not used your service for 12 months?!!!!! are you actually kidding me?

    ive got no way to reactivate an old xbox account now youve got rid of all my emails as this was my recovery one. it had all of my old gamertag emails stored in it. now im absolutely effed because microsoft are a bag of ess!

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    0 comments  ·  Delete  ·  Admin →

    f your account has had no activity for 365 days, then the account is deactivated. We communicate this a few times which includes sending you an email to your alternative email account, so make sure that is updated. If you need help reinstating, contact our CC team at help.yahoo.com. They have the tools to help with these issues. Hope this helps!

  9. Remove or move the delet confirmation

    When you select multiple e-mails to delete and then delete. The confirmation message overlays the menu, and you have to double click to make the confirmation disappear before you can take the next action (like delete more junk mail).

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    0 comments  ·  Delete  ·  Admin →

    Hi Kurt, thank you for letting us know! Can you please email us a screenshot or a video of what you're seeing? Along with browser details? You can send to oasis.mail.feedback@yahooinc.com. Thanks!

  10. Deleting all emails at one click

    There should be an option to delete all unread emails at once. I have over 53k emails and I just want to delete them with one click

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  11. how about restoring my emails

    how about restoring all the emails you've deleted from my account. That would be swell.

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    0 comments  ·  Delete  ·  Admin →

    If your account has had no activity for 365 days, then the account is deactivated. We communicate this a few times which includes sending you an email to your alternative email account, so make sure that is updated. If you need help reinstating, contact our CC team at help.yahoo.com. They have the tools to help with these issues. Hope this helps!

  12. ho to delete trash e-mail?

    how to delete trash e-mail?

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  13. Delete Spam

    Make it possible to delete all the spam and trash at once

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  14. We're glad you're here

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  15. Emails have been deleted

    I hadn't signed into my account for several months and today that I signed in I find that my old emails are erased. How can I retrieve them?

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  16. Deleting Sent Emails

    This absolute nonsense. I have spent the better part of the morning deleting sent emails going back to 2011. Thos emails had already been deleted. Why am I having to go through this again? I haven't a clue how far this goes back to. What the heck is going on with your guy's. BTW I am having a dickens of time getting into my YAHOO email taking forever to get in and once I am in I am getting an error message site is not responding message.

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  17. Negative Feedback on Email Deletion

    This is not a suggestion but, rather, a passionate complaint. I recently logged back in to review emails from some time ago to discover that my entire inbox has been permanently deleted. From a customer standpoint, this is severely disappointing as I had many memories and important correspondence stored. This information may not be relevant within the timeframe of your new retention policy but it certainly still holds value over wider spans of time (checking every 1-3 years).

    The decision to permanently delete rather than archiving make yahoo mail a much less user friendly option and honestly removes any reason…

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    0 comments  ·  Delete  ·  Admin →

    If your account has had no activity for 365 days, then the account is deactivated. We communicate this a few times which includes sending you an email to your alternative email account, so make sure that is updated. If you need help reinstating, contact our CC team at help.yahoo.com. They have the tools to help with these issues. Hope this helps!

  18. My old messages are gone

    I was an early yahoo user... and I lost all my old mail... it is just gone...

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  19. Bulk Delete Not Working

    Bulk Delete - Click on a checkbox from your Inbox and a new checkbox will appear at the top. From there you can Select All and Delete All.

    It's not working! It used to. Please bring it back. It's so annoying to have to delete each item separately. This is on a laptop.

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
  20. Delete all Spam

    Add the Delete All Button in the Spam and Deleted Folders

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    Responded  ·  1 comment  ·  Delete  ·  Admin →
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