B K
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61st rankedB K
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An error occurred while saving the comment An error occurred while saving the comment B K
commented
Yahoo switched my email to the new version 1 week ago. I keep trying to use it but my computer is old, 2009, and it doesn’t support this new version. It keeps freezing and I keep clearing cache, closing and reopening my email and restarting my computer. It doesn’t matter what I do or which browser I use, it doesn’t work like it was with basic mail. I don’t have the option under setting to switch back. I am old and cannot purchase another computer, I just need yahoo to give me the option to switch back to basic mail in my settings. I really need my email which I would access everyday, many times a day for doctors, hospitals and all my business. Please, I really need to switch back to basic mail due to old and slow laptop, freezing and my connection isn’t great with what I have. Please, add to my settings, I knew my computer would support this new version and I don’t know what else to do. Chat said maybe this would be an option sending feedback to get the basic version added back to my account. I have had this email for years and I am old and really would like it back so I can use it. Since clearing cache, restarting my computer doesn’t work. Today, I couldn’t even check the boxes to delete emails. I just get the ‘little hand’ that doesn’t do anything. I had a friend come over with her laptop and she didn’t have a problem on my wifi and accessing my email, however, I can’t have her come over all the time and I can’t buy a new laptop due to old and on a fixed income. I try to get her here so I can access some emails, but please help me by giving me the access to switch back to basic mail. Please, please add this to switch in my settings to get back to basic mail. I am so sad and lost without this. I have been trying, please help me. This is too frustrating. Thank you.
An error occurred while saving the comment B K
commented
Yahoo switched my email to the new version 1 week ago. I keep trying to use it but my computer is old, 2009, and it doesn’t support this new version. It keeps freezing and I keep clearing cache, closing and reopening my email and restarting my computer. It doesn’t matter what I do or which browser I use, it doesn’t work like it was with basic mail. I don’t have the option under setting to switch back. I am old and cannot purchase another computer, I just need yahoo to give me the option to switch back to basic mail in my settings. I really need my email which I would access everyday, many times a day for doctors, hospitals and all my business. Please, I really need to switch back to basic mail due to old and slow laptop, freezing and my connection isn’t great with what I have. Please, add to my settings, I knew my computer would support this new version and I don’t know what else to do. Chat said maybe this would be an option sending feedback to get the basic version added back to my account. I have had this email for years and I am old and really would like it back so I can use it. Since clearing cache, restarting my computer doesn’t work. Today, I couldn’t even check the boxes to delete emails. I just get the ‘little hand’ that doesn’t do anything. I had a friend come over with her laptop and she didn’t have a problem on my wifi and accessing my email, however, I can’t have her come over all the time and I can’t buy a new laptop due to old and on a fixed income. I try to get her here so I can access some emails, but please help me by giving me the access to switch back to basic mail. Please, please add this to switch in my settings to get back to basic mail. I am so sad and lost without this. I have been trying, please help me Thank you.
An error occurred while saving the comment B K
commented
I already wrote to yahoo about needing to switch back to basic mail due to 2009 laptop. A friend stopped over with their laptop and logged into my wifi and I accessed my email with a new computer and it worked, however, I do know know that it is my old laptop that won't support this version of yahoo mail that your switched me to 1 week ago. I need to get back my access to my email so please add the option under settings to be able to switch back to basic mail. Thank you, I need my email back please, I am old and on a fixed income and can not purchase a new computer to access and use my email without it freezing or not loading or being able to be used even after clearing cache, restarting laptop, logging in and out of email. Thank you I hope I get my email back sooner than later.
B K
supported this idea
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I need my basic mail. I keep telling you that I can't see and do anything with my old laptop. Now I am trying to search and I can't see anything. It is stuck at the bottom of the page and I can scroll it up. Help what the **** this isn't fair for us old people that don't have new stuff.