Shanan Spurlock
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An error occurred while saving the comment Shanan Spurlock
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An error occurred while saving the comment Shanan Spurlock
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This so-called upgrade is HORRIBLE. Yahoo has stripped away everything that made its platform functional, familiar, and user-friendly. What’s left is a sterile, stark interface that looks like it was designed by someone who’s never used email in their life. The layout is visually jarring, the font choices are ******* the eyes, and the overall experience feels like navigating a ghost town of usability.
Buttons are scattered in unintuitive places, making even basic tasks feel like a scavenger hunt. Settings? Don’t expect control—there are fewer options than ever, and the ones that remain are buried under layers of confusion. It’s as if Yahoo decided that user autonomy was a problem to be solved by removing it entirely.
And the real kicker? I’ve lost most of my email messages. Not archived. Not hidden. Gone. This happened well before any announced cutoff date for paid upgrades or storage reductions. It’s not just inconvenient—it’s unacceptable. Years of correspondence, receipts, and personal history vanished without warning.
This isn’t modernization. It’s mutilation. Yahoo has taken a once-reliable platform and gutted it, leaving longtime users to pick through the wreckage. If this is the future of Yahoo, count me out.
Shanan Spurlock
supported this idea
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HORRIBLE. I PAY FOR THIS???? You dumped me out of email WHILE I WAS WORKING, caused me to lose HOURS OF WORK, caused me to have to deal with your "customer service" for HOURS just to get back into my email account because it wouldn't accept any of my EIGHT VERIFIED methods, had to CREATE a new email account to verify my account (which, excuse me, but couldn't ANYONE have done that? how is that a security measure then????), and once I did get into my email again, it keeps dumping me back out, making me sign back in, having to go through another verification process (about once every 10 minutes). AND -- it is either STARK WHITE or DARK BLACK. I lost all coloration that allowed me to see it easier and lessen the eye strain. Why would I continue to PAY FOR THIS??? Then, I went into the privacy settings and found that, despite your pushed article about the changes that were made, you somehow neglected to mention even one of the multitudes of new collections that are happening in the background and all the permissions that are automatically given to collect my information and read my emails. And -- I just found out that the Notepad is gone and there is a limited time to copy/recover the notes that have been stored there. Kinda important to those of us that had used that feature, don't you think? Instead of hiding that fact under a button, how about sending a message to those that used it? Or put it prominently in a change document so people that used that feature can see it??? New Yahoo Email? NO THANK YOU. There is no REVERT button? Seriously?? We just have to accept this?