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J Erickson

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    J Erickson commented  · 

    While logged in: Y! News article COMMENTS prompt login in an endless loop. 'login' & 'sign up' appear at the top, while attempts to write a comment or even reply to a comment have 'sign up to post' button in place of 'post'. Multiple browsers on multiple devices - all cache cleared, all restarted, ALL Y! account settings reviewed thoroughly: to no avail. Useless Ai bot was, well, useless, per always. Any pathway through support/contact lead to 'unavailable at this time' [midday on a non-holiday in the US]. No private feedback even exists to notify you of a you problem. The single change I can identify is seeing, for the first time: Minnesota Privacy Act info. After all basic troubleshooting, multiple devices, different OS, different browsers all generating the same result: my best hypothesis is some new dysfunction relevant to that. Again, went through all Y! settings in every category - nothing about enabling or disabling comments. If you've somehow concluded Y! News article comments isn't compatible with the Minnesota Privacy Act: would sure be nice to notify customers of that. Already wasted too much time on an issue that isn't mine to fix - hopefully this is sufficient for it to be resolved.

    J Erickson supported this idea  ·