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  1. Go back to previous layout

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    Gathering feedback  ·  4998 comments  ·  New Yahoo Mail  ·  Admin →
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    Bankowned Bankowned commented  · 

    **Subject: Serious Complaint About the New Yahoo Mail Design — Please Bring Back Classic Mail ASAP**

    I am extremely frustrated and disappointed with the new Yahoo Mail design. The layout is confusing, visually overwhelming, and much more difficult to navigate than Classic Yahoo Mail. What used to be a simple, familiar, and productive email experience has become stressful, exhausting, and unnecessarily complicated. Reading emails and locating information now takes more effort and concentration than it should. This design is not making my work easier; it is interfering with my ability to work efficiently, particularly during important business meetings.

    My biggest concern is that I have experienced important information disappearing from my email drafts. I had to refresh the page, leave Yahoo Mail, return, and search for my information before I could find it. After saving the information again, I experienced the problem another time. This is unacceptable for an email service that people depend on for important personal and business communications. It is stressful, frustrating, and makes it difficult to trust that my work is being saved properly.

    **PLEASE BRING BACK CLASSIC YAHOO MAIL AS SOON AS POSSIBLE!** Many longtime users have become accustomed to the original layout and should not be forced to struggle with a redesign that makes their daily work more difficult. At the very least, Yahoo should give customers the choice to use Classic Mail or the new design. Please take these complaints seriously, investigate the draft-saving problem, and provide a meaningful response. I have multiple Yahoo email addresses containing years of important personal information, and I do not want to abandon a service I have relied on for so long. However, this new experience is pushing me to consider doing exactly that. Your customers deserve an email service that is dependable, comfortable to use, and designed around their needs. I want Classic Yahoo Mail back—not months from now, but as soon as possible.

    Bankowned Bankowned supported this idea  ·