Neri
My feedback
5 results found
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11th ranked
An error occurred while saving the comment Neri
supported this idea
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5th ranked
An error occurred while saving the comment Neri
commented
Same for me since updating the app on July 25. I only receive points for The Drop. I don’t receive points for anything else that I answer correctly.
Neri
supported this idea
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3rd ranked
An error occurred while saving the comment Neri
commented
My 980 points expired! I updated the app on July 25 with version 2.5.0.
Neri
supported this idea
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An error occurred while saving the comment Neri
commented
I forgot to mention that I only get credit for the drop stories that are worth 2 points.
An error occurred while saving the comment Neri
commented
I played videos and answered questions and I am not getting any points at all. All I see is check mark instead of 15 and I see nothing for the ones that are worth 5 points. I have updated the app, I am using iOS 12.4 and iPhone 6s. I have 974 points that will I lose.
An error occurred while saving the comment Neri
commented
I have watch videos and answered questions but I am not getting points at all for them. I only get credit for the 2 points for The Drop. I have iOS 12, iPhone 6s.
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4th ranked
Hello,
Sorry to hear your points are not updating.
In your next post, can you provide some more details of when and how this occurs so we can investigate.
We look forward to hearing back from you soon!
Regards,
Yahoo Play teamNeri
supported this idea
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17th ranked
We’d like to look into this inquiry further, but need to see a screenshot of what is happening. Please send us a screenshot to this email address yahooplay.support@verizonmedia.com.
Neri
supported this idea
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Same for me. I had 980 points and got notification that they wouldn’t expire until end of year and I lost them all yesterday during reset. 🙁