Lana Singletary

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  1. 13th ranked
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    Gathering feedback  ·  145 comments  ·  Yahoo Homepage Header  ·  Flag idea as inappropriate…  ·  Admin →
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    Lana Singletary commented  · 

    Forget it. I have spent the better part of the last 3 days trying to recover my yahoo email password only to be told by 5-6 people there is nothing they can do unless I can give them the name of a file I created in INbox or the last two emails I made and got a response to AND the exact subject matter Since I cannot get into my emails this is impossible and that is the excuse they are using to deny me access to an account I have had for 15+ years. The phone number I have had for 20 years does not match up with the one on file. My profile is still up but when I try to sign out it will not let me because I am not verified. But I cannot go to my email even though I am apparently signed in. How does that work? I do not expect an answer or to ever see my old emails again because I feel they really really do not care.

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    Lana Singletary commented  · 

    At least you can see your email. I have spent the better part of the last 3 days trying to recover my yahoo email password only to be told by 5-6 people there is nothing they can do unless I can give them the name of a file I created in INbox or the last two emails I made and got a response to AND the exact subject matter Since I cannot get into my emails this is impossible and that is the excuse they are using to deny me access to an account I have had for 15+ years. The phone number I have had for 20 years does not match up with the one on file. My profile is still up but when I try to sign out it will not let me because I am not verified. But I cannot go to my email even though I am apparently signed in. How does that work? I do not expect an answer or to ever see my old emails again because I feel they really really do not care.

  2. 106th ranked
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    Under review  ·  33 comments  ·  Yahoo Homepage » Bug or Error  ·  Flag idea as inappropriate…  ·  Admin →
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    Lana Singletary commented  · 

    At least you can get to your email. I have spent the better part of the last 3 days trying to recover my yahoo email password only to be told by 5-6 people there is nothing they can do unless I can give them the name of a file I created in INbox or the last two emails I made and got a response to AND the exact subject matter Since I cannot get into my emails this is impossible and that is the excuse they are using to deny me access to an account I have had for 15+ years. The phone number I have had for 20 years does not match up with the one on file. My profile is still up but when I try to sign out it will not let me because I am not verified. But I cannot go to my email even though I am apparently signed in. How does that work? I do not expect an answer or to ever see my old emails again because I feel they really really do not care.

    An error occurred while saving the comment
    Lana Singletary commented  · 

    I have spent the better part of the last 3 days trying to recover my yahoo email password only to be told by 5-6 people there is nothing they can do unless I can give them the name of a file I created in INbox or the last two emails I made and got a response to AND the exact subject matter Since I cannot get into my emails this is impossible and that is the excuse they are using to deny me access to an account I have had for 15+ years. The phone number I have had for 20 years does not match up with the one on file. My profile is still up but when I try to sign out it will not let me because I am not verified. But I cannot go to my email even though I am apparently signed in. How does that work? I do not expect an answer or to ever see my old emails again because I feel they really really do not care.

    An error occurred while saving the comment
    Lana Singletary commented  · 

    I have spent the better part of the last 3 days trying to recover my yahoo email password only to be told by 5-6 people there is nothing they can do unless I can give them the name of a file I created in INbox or the last two emails I made and got a response to AND the exact subject matter Since I cannot get into my emails this is impossible and that is the excuse they are using to deny me access to an account I have had for 15+ years. The phone number I have had for 20 years does not match up with the one on file. My profile is still up but when I try to sign out it will not let me because I am not verified. But I cannot go to my email even though I am apparently signed in. How does that work? I do not expect an answer or to ever see my old emails again because I feel they really really do not care.

  3. 4th ranked
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    Gathering feedback  ·  19 comments  ·  Yahoo Homepage App Android  ·  Flag idea as inappropriate…  ·  Admin →
    Lana Singletary supported this idea  · 

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