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You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

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  1. How about an email to get in touch with an actual yahoo agent. I am having problems logging

    Being able to contact and actual agent. I am having problems logging into my account and guess what, there is no easy way to fix it or to even get in touch with someone who can actually help. It tells me to verify that it is my address and when I click to have the verification code sent to me guess where it goes, to my yahoo email which I cant get into because i cant verify that it is me. This is absolutely ridiculous.

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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. I forgot my password and no longer have the recovery phone number

    Can you guys help me out I can’t get into my old email I no longer have that number or remember it so the recovery phone isn’t valid anymore. How do I get in?

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Let Me Choose to USE my password!!!!

    I am so freaking ****** off right now! I would like to login using my password and not have to use a code from my phone.

    I may not have my phone, it could be discharged, it could have been stolen and then they can access my Yahoo account. For the idiots that can’t remember their passwords and have their phones embedded in their flesh, this solution may be helpful. However, it is just plain AGGRAVATING to me.

    PLEASE tell me this isn’t true!!!

    Help me to get on the way I used to!!!!

    Please!

    Please!!

    PLEASE!!!

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    Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 5th ranked
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 8th ranked
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. syncronization

    when I start working on threads they often disappear and I can't find them
    anymore.

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stupid

    How the do you change/recover your password?! The “help” page doesn’t do but put to the first sign in page. It gives me instructions that don’t even pop up when redirected. The whole thing is ****. puts up middle finger

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Recovery phone number doesn't work anymore so I can't get into my account

    There should be real people to talk to for Yahoo!

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Get a new support team!!!!!

    Literally the hardest thing ever is to login to your account from the EXACT same device!!! Now I’m lock out of my account due to changing phone numbers and your support team isn’t trying to help me out. I have emailed them a handful of times over the past 3 days and only got two responses from two different team members saying the EXACT same thing twice! THERE’RE 24 HOURS IN A DAY......OUT OF THE THREE DAYS I EMAILED YAHOO’S SUPPORT TEAM THEY DECIDED TO USE ONLY 2 MINUTES TO RESPOND THE SAME THING TWICE LEAVING ME LOCKED OUT OF…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. You have absolutely terrible customer service!! I am thinking of closing my Yahoo! Mail account because I cannot get help that applies!

    It’s impossible to get help that actually applies to the problem! It should be extremely simple to block a nasty email sender, and it does not work the way yahoo says it will! Get your act together already

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 4th ranked
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Force me to change my password by Yahoo.

    I don't want to change my password but after few weeks you force me to change my email password. I can't access my email till I change my email password. Therefore don't force me to change it on regular basis. It is very difficult to remember it again and again.

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop merging Yahoo accounts together.

    I have three accounts. Bussines, personal and junk. Now Yahoo merges them together. Really not helpful. It's not something I asked for or setup now yahoomail is essentially useless to me on mobile.

    You've managed to maintain some semblance of functionality on desktop however, but still not helpful on the go.
    Less is more, yahoo

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Recovery

    My page was hacked someone stole my information from my original page and also my recovery page there should be some type of way we can talk to someone from Yahoo so we can retrieve our information because this was before all of the changes and I've been trying for at least 6 months almost a year to get my page back and have been unsuccessful that will be great if we had someone who kept our info and make sure it was Secure and locked because I would love to get my page back so if you have any…

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 23rd ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. How do I reset my password if my recovery phone number has changed ?

    I am in my Yahoo account but I can't rest my password I don't have the same phone number

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. You should be able to call a customer service.

    You should be able to recover an account if the account holder is willing to email Photo ID or other proof of actual ownership.

    Furthermore, I cannot find any info on calling or even emailing a help desk. I get rerouted in circles which is highly frustrating. Help page needs work.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. unable to speak wit a live rep

    Why am I not able to speak to a live rep about the issues I'm having as it regards to login in my email. The help center is not helping. My account was hacked and I'm not able to access it because whosowver went as far as changing my recovery email and I have alot of important information in my email that waa hacked. I'm starting to get concerned about the level of security you guys have with our privacy. Why is it someone can easily hack yahoo account?

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. I have a new phone and phone number. I cannot get my access code because I cannot edit the verify phone number. I have tried 20 different

    Please provide a way to change the phone number required to get the access code. I have tried every way possible and I cannot access my email. Use security questions or some other way to change the access key phone number.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Phone Numbers

    When registering for a new account, many users have to first enter a cell number or else they are unable to create their account. This should be optional, rather than a requirement. Many users do not necessarily have access to a cellular device and should be able to continue.

    Also, what happens if you lose access to one of your old accounts and have to create a new one from the same number? Yahoo has limitations on how many accounts you can create, so we should enable to make it optional rather than a requirement.

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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