I have been trying for over FOUR MONTHS to get help with YAHOO NEWS comments section.
I am apparently banned from Yahoo News comment section. I believe the remediation algorithm has mistakenly done this. All posts and replies I make are removed in seconds with a comment that it violates policy. How does 'Hello' violate policy? No one can reply on Yahoo HELP and all I get are cut and paste emails telling me to review policies. I have done that many times. I subscribed to paid support and wasted that money to be told that they cannot help me and to contact OpenWeb. I have done this and not gotten a single reply from them either. How can Yahoo have a service that they do not, or cannot, support????
Dalek Devros commented
1. Yahoo is not a "news" site. It is a scraping and reposting site that parrots obscure website postings.
2. They have no "support" team. The site is run by a bot and survives on ad revenue from the clickbait it reposts (see #1).
3. If you are going to tell users they have violated a term of service item, specify which one and allow an actual appeal since your bot thinks "Good Morning" is somehow a violation.
Terri DeBruler commented
SAME cannot even say yes,,, why bother anymore ??? it is clear that 100% unconstitutional CENSORING is happening.. I like others have taken screenshots of yes or no being rejected over and over.
Yahoo allows some to post curse words and hate and others cant post a single word. DISCRIMINATION IS ILLEGAL AND SO ,MANY HVAE PROOF OF IT.
Dilligaf 622 commented
Same problem with me. Oh well.
Terri DeBruler commented
Iv'e been banned for Months ! yes and no aren't even allowed. you say you do not Censor, clearly some of us are blocked from any posting. SO ANNOYED with this situation
Sarah p commented
I’ve been banned since late January. Thought it would only be a couple weeks or month, but it’s now June and I still can’t comment. Ugh so annoying!!
doug 1 commented
Got the same thing I don't know if my account is suspended, revoked or deleted. I can't comment on the news and am losing interest in Yahoo. This happened about 6-1-23. you should be able to click a button in you account profile and see what is going on. Appeals appear to be ignored, I can't type anything without it being deleted in 1 minutes time. it seems even past comments from months ago have been erased. I have an account it lacks features and I don't know why or how to fix it. I don't want to open another account to do so, just restore what I have had for years.
At this point I don't even know if it's yahoo or some bot erasing me.
Get screen grabs of all of the hateful comments they do allow, while you can't even post "hello". Use "print screen" (PrtSc) on a laptop or press the volume down at the same time as the power button on a phone. Put the image in a Paint application and show it to other people wherever you can post it on the internet, such as free speech groups on twitter, so everyone is warned about Yahoo's bias. Don't let this censorship remain Yahoo's secret.
TJ Photo commented
I sympathize and appreciate your detailed list of problems you've experienced. I've been unable to see or post comments in the yahoo news section or other sections for months. That is, I don't even see a comments section anymore. If this is the result of some previous comment I posted, I had no notification of being penalized or banned, nor have I had any response when I tried posting a comment in this forum. So the admins are either understaffed or just don't care to deal with an issue that I think is a legitimate one. As for what you said about the paid support, that's good to know but seems typical of how the yahoo system goes. Customer service and support seems to be of no importance.
I am signed in but I keep being told to "sign in" and then it moves up to the search area. I don't bother reading Yahoo news much anymore.
[Deleted User] commented
I am experiencing the same issue with my account. It started 4 days ago when I modified a rejected 5 times and was rejected 5 more times. After that, every comment that I made was rejected no matter how benign. I haven't commented for the past 4 days, Today, my first 4 comments were rejected. In the news article there was a statement by Congressman Lynch. I posted "Congressman Lynch's point was correct." That was immediately rejected. I'm beginning to think that my account has been flagged and blocked. If my account has been blocked I would appreciate knowing that and provided with specific reasons why this was done.
chris morin commented
You must be a conservative posting FACTS and the TRUTH! Yahoo admins HATE THAT and YOU for doing it.
Still unable to comment. Still unable to get any help. Still not getting any replies to requests for assistance.
I do not even know what I did to GET banned!
I wonder if any Christmas Miracles will happen over the holidays.
Tom Calarco commented
This happened to me after too many rejections of my comments. Most of them simply had to do with the choice of words that I used, none of which were profane. I did get attacked here and there, and did make some snarky and sarcastic comments in retort but I wasn't using hate speech. They finally banned me from commenting for that article because of this comment:
Ok, you mean that the Holocaust did not dehumanize the Jews? Or that slavery was not dehumanizing? Couldn't use the N word in relation to Germany because of the algorithm
So, tell me how that violates their policy? I substituted Holocaust for Nazi because the Algorithm won't allow the use of the word Nazi. Well, why? Is that going to erase the history of the Holocaust. Should we now forget there were and still are Nazis. Should we just stick our head in the sand and ignore.
Stop the nonsense Yahoo!
I just spent another hour on the Chat line with Jade who also tells me that no response is the official Yahoo response. How the heck is that considered 'support'. I did appreciate them trying as this is one of the few times I did not feel like it was some AI Chat Bot.
It still raises the question, how can Yahoo have a service that Yahoo support cannot help anyone with? How is sending the exact same email reply over and over and over, for FOUR MONTHS, any kind of help at all?
Still no reply from Yahoo help or OpenWeb support. Neither seems to take responsibility for this service. How is it possible that even YAHOO paid support cannot help. I wasted $15 for help on this matter and still get no information other than try somewhere else. Unfortunately, I did not know about the refund option until after the 30 days had gone by.
This has seriously ruined my enjoyment of Yahoo News. The dialog in the comments section was my primary reason for using Yahoo News.