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This exchange was not helpful. Kelsey (7/7/2023, 11:47:15 AM): Welcome to Yahoo Support. My name is Kelsey. I'd like to let you know, if we do not hear back from you within 3 minutes, the chat will disconnect. Can you please confirm the Yahoo email address you need assistance with?
Me (7/7/2023, 11:47:29 AM):
Me (7/7/2023, 11:47:41 AM): Can't comment on any Yahoo site. When I click in a comment box, a "Sign up to post" button pops up, even when logged in to Yahoo. Same issue across Safari, Firefox and Chrome browsers.
Kelsey (7/7/2023, 11:47:41 AM): Thank you. To better assist you, may I know your full name and the best contact email address in case we got disconnected?
Me (7/7/2023, 11:47:55 AM):
Me (7/7/2023, 11:48:02 AM):
Kelsey (7/7/2023, 11:48:31 AM): Thank you. Nice to meet you on the line,
Kelsey (7/7/2023, 11:48:51 AM): What specific Yahoo site that you are unable to make a comment on?
Me (7/7/2023, 11:49:03 AM): News, Finance
Kelsey (7/7/2023, 11:50:34 AM): Thank you.
Kelsey (7/7/2023, 11:52:42 AM): I apologize if you cannot be able to make a comment on, you can go to https://help.yahoo.com/kb/guidelines-comments-yahoo-sln2292.html that provides guidelines for comments on Yahoo.
Me (7/7/2023, 11:53:23 AM): Already looked at that. That does not address this issue.
Me (7/7/2023, 11:54:37 AM): This does not depend on the content of the comment. Just won't allow me to post anything.
Kelsey (7/7/2023, 11:54:43 AM): I apologize. There is nothing that we can do if you cannot make a comment. You can go to yahoo.uservoice.com to provide feedback. Do you have any other concerns or questions?
Me (7/7/2023, 11:55:47 AM): Looking online, this seems to be an issue affecting numerous users. Is there anything in the privacy or account settings that would affect your ability to post comments.
Kelsey (7/7/2023, 11:57:13 AM): We don't have any visibility in regards to it if the Yahoo moderator did some changes to Yahoo users. I've provided all the information I can regarding this issue and checked all possible other options. Because of this, I am unable to further investigate or assist with this issue and will be closing this chat session now. Once again, thank you for contacting Yahoo Customer Care. Have a great day!
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