I had a recent conversation with your chat bot where i asked repeatedly how to report a predatory/ scam ad that Yahoo Mail allowed to be displayed in my inbox, and every time I asked, it said it would provide me with instructions, and it did not. I can provide the transcript. It didn't give me any other useful resource for reporting the issue NOR did it provide me with alternatives to report how poorly the chat handled the conversation.

It also said that there were no live agents available to assist, the only option i could find was the Yahoo+ subscription. General Yahoo users shouldn't have to pay an extra subscription price to report predatory ads. According to the FTC, If a business fails to remove fraudulent ads after being notified, they risk regulatory action. If you only give me one avenue to report a predatory/ scam ad (interacting with the ad and choosing to report it), you are not giving me an adequate opportunity to report the issue nor will you then be able to take action to remove the ad.

At minimum, there needs to be an avenue to report a predatory/ scam ad within the Yahoo Help site.