New Mail
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448 results found
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I ABSOLUTELY HATE YOUR NEW STYLE AND FOR SEVERAL YEARS I'VE IGNORED YOUR MESSAGES TO CHANGE. NOW YOU FORCED ME TO CHANGE. HATE IT!!!!!!!!!
I HATE YOUR NEW STYLE. NOW YOU FORCED ME TO CHANGE. I WANT TO GO BACK TO CLASSIC!!!!!!!!!!!!!!!!!!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
If you don't give my my old Yahoo inbox, I'm closing my account and going to G-Mail.
If you don't give me my old Yahoo inbox, I'm closing my account and going to G-Mail.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
I want to block a troublesome sender. How do I do it? I see no option in Settings.
Have an option in settings to block a sender. It's supposed to be there but it's not.
To block a specific address, go to Settings-More Settings-Security and privacy.
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How do I change the font size? It's too small for me to read.
How do I change the font size permanently? It's too small for me to read.
Hi there,
You can find this option under “Writing email” in the “More settings” menu.
Please see the following help article for detailed instructions:https://help.yahoo.com/kb/new-mail-for-desktop/sln28330.html
Thanks,
Mail Team -
spam filters
The spam/junk filtering algorithm should be increased more, as it's becoming difficult to filter spam/junk emails using the server rule option.
For more info on how Spam filtering works and what you can do about it, check out our post below:
Thank you!
Mail Support -
How do I change the time zone to the correct zone that I am in?
How do I change the time zone to the correct zone that I am in?
You can check the location settings in New Mail under the Viewing Email section in the settings. Look for “Closest city and timezone”
Thank you!
Mail Support -
email not working properly
I've been trying to use my account, reset passwords, and login for past two days, and now I have to pay for help. What happened Yahoo? I can't make any changes in my settings as the tabs are no longer there.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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New format sucks, please return me to the old format
Even though every time I'm asked if I want to try the new format I reply NO, I now have the new format and cannot change back. THIS FORMAT SUCKS.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
The new format sucks! Want to go back to the other one. Was working fine!!
The new format sucks! Want to go back to the other one. Was working fine!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
provide link to resolving this message There was a problem!The Reply-to address set on your account is unverified. Please update this in set
provide direct link to resolving this issue.... There was a problem!The Reply-to address set on your account is unverified. Please update this in settings.
Hi there,
To resolve this issue, please switch to desktop mail and update your reply-to address with a verified email address. See this article for the steps to fix this: https://help.yahoo.com/kb/SLN22036.html
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retain deleted emails longer
Why does email delete after only a couple of weeks? It used to be 3 or 6 months.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
change font sizes in mail inbox
There is the continuing question about changing font size in yahoo mail inbox.NO ONE has given the correct answer yet! HELP PLEASE!!!!!!!!!!!
*******@yahoo.comYou can change the font size in Yahoo Mail by zooming in or out in your web browser.
https://help.yahoo.com/kb/account/sln2937.html
You can change the default text size in your Yahoo Mail settings or in the toolbar when composing a new email.
Thank you!
Mail Support -
language setting
Please change my language back to English. There is no language at the settings. Thanks!
Our Community and Social team may be able to assist with this issue. Support can be found here: forums.yahoo.net
Thank you!
Mail Support -
my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!
my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!
You can update your default font and font size in the Mail settings.
https://help.yahoo.com/kb/new-mail/sln28330.html
Thank you!
Mail Support -
Improvement required on spam filter
Everytime I login to my account, its full of junk mails. Even if there are any important mails I am unable to find them within the huge pile of junk mails.
There is no feature in the settings menu where we can improve the spam filter. Pathetic !!!!This help page explains how to block or unblock email addresses in New Mail:
https://help.yahoo.com/kb/sln28140.html
You can also manage spam using this information:
https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
change image
I changed my image icon to a picture from the default but now I want to change it back. How to make it? Thanks.
Personalize your Yahoo Account by adding a picture from a desktop computer and most mobile apps. You can upload an image in .jpg, .png, and .jpeg format as long as it’s 5MB or less and at least 192×192 pixels. Once a Profile picture is added, it can’t be made blank again. Switch it to a generic image if you’d prefer not to share something personal:
https://help.yahoo.com/kb/update-yahoo-profile-picture-sln25611.html
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Delete Button and Settings Buttons Not Working
The delete button isn't working on the new mail. I tried to switch back to the classic mail, but the settings button on the new mail does not work either. I would like very much to have my classic mail back.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Additional support can be found at our Yahoo Help Community here:
https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english
Thank you!
Mail Support -
I don;t want to have to put in an account key everytime I sign in. My husband and I set up a joint account...
I don't want to have to sign in with an account key everytime I log in. My husband and I set up a joint "family" email that we use for the kids' activities, school, joint bills and rewards programs (think promotional % off emails and coupons as well as our amazon prime, etc.) This account key thing can only be linked to one phone at a time so it royally messes up our system. Especially when you have to wait. We already have a password...I don't need yet another layer or more complication in our lives. It's super annoying.
Hi there,
We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:
Manage Account Key from a web browser
- Go to the Yahoo Account security page.
- By “Yahoo Account Key,” click Manage.
- Click the toggle to the right of any device you want to turn on or off.
- Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.Manage Account Key from a Yahoo mobile app
- From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
- Tap the Account Key icon Image of the Account Key icon..
- Tap Manage Account Key.
- Tap the toggle to… -
allow more than 1000 blocked email addresses
allow more than 1000 blocked email addresses , I would pay for premium mail if this feature was available but the limit is the same for free or Yahoo Mail Plus
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The whole concept of "New password is too similar to the old one" is stupid.
Why would you not let me change my password to whatever the **** I want. So what if the new password is similar to the old ones I used, it's my choice to have the password I want...
- Don't see your idea?