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299 results found

  1. account switching

    Account switching used to happen through a single drop down menu. Now there is the drop down menu, and we have to click through a "switch account" option, and then move to another menu to switch accounts. Why the extra step all of a sudden? Please eliminate the additional step.

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  2. Post your email address to send you email

    Last 10 days my email **@yahoo.com started working slow. It shows such messages: " No Internet Connection; You're off Line; The Site cannot be reached." This is with Google browser and Windows 7 Professional. But my Tablet has no problems with Yahoo mail. Nobody discusses such problem on the Internet and Yahoo customer service keeps silence.

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    Hello. It can be frustrating when websites don't work the way they're supposed to. If you're unable to access a Yahoo website, but others load just fine, you may be experiencing a DNS issue.


    DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.


    • Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.
    • Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.
    • If the troubleshooting above fixes the issue, contact your Internet Service Provider…
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  4. Improve Sorting Capabilities and Inbox Options

    Cox turned all emails over to Yahoo. In Cox, we were able to sort all emails from A-Z and Z-A-- which made it much easier to see and delete batches. Now you have to choose something to sort on to pull up batches. This is way less efficient, extremely time consuming and is probably clogging up your system with emails that people haven't reviewed. (I get thousands and am desperately trying to get rid of them!)
    Also-- we need a way to easily view emails that are not in folders if you pull up batches. I want to have an…

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    Hi there. You can sort your mailbox, by clicking on the ''Sort'' drop down from the top right corner of your emails list. If you wish to sort by sender (A to Z), this option should appear if you have ''Group by conversation'' turned off (Settings>More Settings>Viewing email). 

  5. undelivered email

    I replied to an old email and the senders address at 3:05pm.
    I just received an undeliverable notification at 6:14pm.
    Why did it take over 3 hours to let me know my email was not received?
    I understand there are several attempts but this is, in my opinion way too long for anyone to wait before knowing the information sent was not received. Is there a setting that can change this or fix this? Thanks

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  6. missing email from Google Group

    A mass email sent from a PTA google group that I belong to did not arrive in my Yahoo inbox, but it did arrive in my gmail. Same thing happened to my partner. It isn't in Spam or Trash either. I would prefer to keep using my Yahoo email but if it isn't compatible with Google Groups it is going to be challenging.

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  8. Give ad feedback

    I'm getting unwanted dating ads. I used to be able to give feedback on them and they would stop for other ones that I might read. My husband has access to my email. These dating ads are a problem. I no longer have anything to click on to give feedback that I dislike the ad. Nothing there. Please give back. Would be most appreciated.

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  9. Can Not Write Emails

    Yahoo Mail is not performing. In writing an email, my cursor does not drop down to the next sentance when I click Enter. I am using Chrome. I have Window 10

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  10. Grey screen and no buttons?

    Fix the problem! After sending email screen now turns grey and I can't do anything but close out the page.

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  11. Neurodiversity Consideration

    The flashing ads are really bad for a whole lot of people. There needs to be someway to make that stop.

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  14. YAHOO, you've gone from wonderful and sleek to a wretched mess.

    YAHOO, once so reliable and clean, has become a perfect horror.

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  15. Why won’t you do something about the spam????? Holy ****, what is wrong with you people?? How can you suck so bad??

    Stop telling people to unsubscribe, and mark as spam, you know this is useless.
    Stop telling people that “you’d like to hear more about this, and to contact them you on Twitter”, knowing that you are going to ignore people there too.
    Stop ignoring the endless complaints about spam!!!
    Stop being the worst excuse for customer service, on the planet.

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  16. Tech Support for Yahoo Customers in Australia

    Yahoo support has been horrendous to get in touch with. I have an email address which I can't log into and clicking the forgotten password link sends a recovery email to a Gmail account which I have lost access to. Now, I require tech support help, and I called multiple international (US) numbers and tried Yahoo Specialist online which just keeps going in a loop back to the main page. I would even have tried to do the premium support, but that also came back as something which is NOT available in my area.

    NOTHING, NOTHING, NOTHING HAS WORKED!!!! Had…

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  18. offline

    My Yahoo mail is "offline" most of the time since about 1/2 year. It only occasionally updates the inbox. When offline, only downloaded headers appear. I am working from Finland and this problem persists on MS Edge, Samsung phone and tablet. Also, it seems to happen a lot on wifi. But all internet works.

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  19. Various

    I liked having mostly custom color screens in the IOS app. Now it’s mostly black or white with a touch of the custom color and the custom color options depend on whether you’re in light or dark mode. Can you please change it back???

    They got rid of the ability to attach files from anything other than past emails. No access to IOS file folders, Google Drive, or Drop Box (I think that might have been an option too). Can you please change that back???

    No way to contact customer support unless you’re an upgraded member, and I bet they…

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