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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


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341 results found

  1. Mailbox size exceeded despite deleting 10K emails

    I deleted more than 10000 emails from my inbox and yet my space in mailbox has not reduced. WHAT IS GOING ON with SYNCHING???

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    0 comments  ·  Performance  ·  Admin →

    Hi there, this is mentioned in our communication emails as well as the help articles, but if you delete emails, you also need to empty the trash folder. We also recommend emptying the spam folder. Once you delete and empty these folders, you will see the number decrease. Thanks!

  2. Do not restrict mailbox sizes

    Your move to restrict mailbox sizes is very bad. It is seriously detrimental to usage.

    Especially when you provide no way to identify / manage which are my biggest emails / attachments by size.

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    0 comments  ·  Performance  ·  Admin →

    We do! Depending on which version you're on, you can find Manage Storage in your Settings, or you'll see it in the left hand navigation (cloud icon). From there you can tap on it takes you to your Storage Landing page where we give you deleting tools to get you under the threshold. Thanks.

  3. I cannot seem to sort emails by size. And the "Help Central" gives feedback that does not correspond.

    I cannot seem to sort emails by size. And the "Help Central" gives feedback that does not correspond.

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    0 comments  ·  Performance  ·  Admin →
  4. Decreasing storage in 2026 = new Kodak moment for Yahoo

    Everybody is increasing storage in 2026 you are decreasing storage. Not the best idea!

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    0 comments  ·  Performance  ·  Admin →

    That's odd! Can you tell us which competitor is increasing their storage? We certainly want to know! Most of our competitors are decreasing and we are one of the last ones to have to do it. Very sorry! We are still offering the most storage for the cheapest price or we provide you with deleting tools to get under the threshold. Thanks!!

  5. More available storage that is fair and competative to the other carriers as noted in my message.

    Yahoo Mail,

    Yahoo mail went from 1 TB of storage to 20 GB and I just go a notice that yahoo is dropping it to 15 GB. This is so unfair because I get so many ads that the ads pays for at least 500 GB. Yahoo mail went from most elite email company to at least in last in storage satisfaction ( asking my friends and colleagues and all are very disappointed with this corporate decision). AOL is offering 1 TB, GMX 65 GB, and MAIL.com 65 GB. Please reconsider this and increase it to at least 100 to…

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    0 comments  ·  Performance  ·  Admin →

    Yes, we've announced some storage changes to align more with the market changes. Most email clients have made this change already. If you have additional questions on the storage changes, please feel free to check out our FAQs: https://uk.help.yahoo.com/kb/overview-yahoo-mail-storage-sln37214.html

  6. NOT reaching email

    I had sent email to mumbaimedicine@ongc.co.in FOUR Times within TWO days but it did not reach and the email received stating " Sorry, we were unable to deliver your message to the following address.

    mumbaimedicine@ongc.co.in:
    Unable to deliver message after multiple retries, giving up." kindly HELP Regards VIJAY JOSHI

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  7. spam

    911 Yahoo SPAM FILTERS...
    Yahoo made major changes to the algorythms and the resuts are horrible...
    PLEASE bring back the SPAM FILTERS that were real SPAM FILTERS...
    n.b. I NEVER comment on software but this time, it's way too much... we pay for the service so please, provide the service...
    Merci, thanks, gracias!

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    Responded  ·  5 comments  ·  Performance  ·  Admin →
  8. Ads slow down Yahoo Mail

    If you want to post ads, don't make them slow down the whole page every time they refresh.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  9. Suddenly Very Slow

    SLOW, something changed, I cleared all of my browser data and tried 2 different browsers but the desktop version is lagging, I'm on an updated Mac Studio. I can't even select a message, there Is a major delay before the box shows its selected.

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    1 comment  ·  Performance  ·  Admin →

    Hi there, thanks for contacting us! We are sorry to hear about the issue you're encountering. Could you please send us a DM/PM on our Yahoo Customer Care page on X/Facebook with additional details regarding this matter?

  10. Let me control what's spam or not!

    I feel like I have no control over my email anymore, and it's getting to the point where I'm considering closing the account altogether.
    Lately, all my newsletters from CTV News have been bumped into the spam folder. I add them as contacts again and again, open the email (as instructed under how to get around spam messages) and hit the NOT Spam tab. Still, for weeks now, all these notifications from CTV News are considered spam. I am obviously not able to control what's spam or not anymore. I am paying for my account so this is very backwards…

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    Responded  ·  3 comments  ·  Performance  ·  Admin →
  11. Yahoo Mail has gotten slow

    Why has Yahoo Mail gotten so painfully slow over the past couple of weeks? Is there a way to correct it? I use it for for both business and personal use, and it has become a real problem. What is the plan and timeline to restore it to a normal speed and response time?

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  12. Get rid of ads in Yahoo Small Business Email!

    Get rid of ads! They take up too much bandwidth. My email keeps stopping to buffer mid sentence when typing emails. It's the worst!

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  13. We're glad you're here

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    Responded  ·  2 comments  ·  Performance  ·  Admin →
  14. We're glad you're here

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  15. Photos not loading onto email. Why not? Click send icon and email not an opttion

    When I try to put photos onto email, by clicking the square-with-arrow icon, options come up (messages, etc) but email doesnt. Following web’s directions (hold shift, etc) also doesnt work.

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    Responded  ·  2 comments  ·  Performance  ·  Admin →
  16. We're glad you're here

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    Responded  ·  2 comments  ·  Performance  ·  Admin →
  17. Yahoo portal and email is now so slow that it has become unusable. After 20 years, I'm leaving...

    Yahoo portal and email is now so slow that it has become unusable. Every other website that I use if fine. I have no Chrome extensions. After 20 years, I'm leaving...

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    Responded  ·  2 comments  ·  Performance  ·  Admin →
  18. Cox is a disgrace. Terrible Transition. I lost my most important email.

    I left yahoo because it was terrible. Now Cox is forcing me back in. They lost my most important email address.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  19. Fix the email pop & imap.

    Fix the email,,,,,, after a week + of hassle Thunderbird got emails. 10 minutes later it complains password prob again. Fix it already. help sites give different imap and pop addresses. Come up with a non web based APP for windows 10 ( god help us).

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    0 comments  ·  Performance  ·  Admin →
  20. Forced to go yahoo mail but hate it. What are the imap settings so can use a proper mail package?

    Yahoo web based mail is a terrible way to go thru 70 plus emails a day. Is there an app or what are the imap settings so i can use my old mail package again?

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. If you wish to use your account on an email client, please check this article to see what IMAP settings to use and find out if you need an app password: https://help.yahoo.com/kb/download-email-yahoo-mail-imap-sln28681.html If you need help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 

    Thank you, 

    Yahoo team

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