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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com. 

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How can we improve New Mail?

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106 results found

  1. delete

    Delete single email button.
    In the new format the delete single email button was moved to the far right. As you are looking at emails the eye is drawn to the left half of screen. That is where the sender info and beginning of subject is. When the delete button was on the left you eye and your cursor is in that area making it easier to click delete in that area. Now that it is on the far right your eye is looking left but to delete you have to navigate to the far right to delete a message.…

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    34 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    If you want to delete groups of emails at once, check out our Tips and Tricks post:

    https://forums.yahoo.net/t5/Tips-and-tricks/Delete-all-emails-in-Yahoo-Mail-at-once/td-p/450154/jump-to/first-unread-message

    Keep in mind that the Spam and Trash folder empty themselves at random intervals throughout the week. To hold onto emails longer, it’s better to Archive them instead. Archived emails are never deleted unless you do so manually.

    Sometimes when emails reappear after being moved/deleted or suddenly move to the Trash, it’s due to syncing issues between the account and a mail app. If you access the account through a non-Yahoo app, you may want to remove the account from the device and re-add it to resolve any future syncing issues.

    Thank you!
    Mail Support

  2. Where is the log out button

    How do I log out of yahoo mail? Am I on an embargo ( get in and stay in)?

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    19 comments  ·  Navigation  ·  Admin →

  3. You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********

    You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********

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    0 comments  ·  Navigation  ·  Admin →

  4. kill the new mail ap

    NIGHTMARE
    New mail suggestion-KILL IT, I tried new mail to no avail so many undesirable traits, I attempted to go back to BASIC, I did however new mail will not go away, now I have 2 screens of mail... xxxxxxxx@yahoo.com

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    0 comments  ·  Navigation  ·  Admin →

  5. I want to be able to access my old emails please. All of them.

    I want to be able to access old emails.

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    1 comment  ·  Navigation  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  6. You changed my email w/o my consent. I hate this format and want the old one back

    I want the old format back . This one is not user friendly AT ALL!!! You changed it w/o my consent. That is so wrong. I hate this.

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    0 comments  ·  Navigation  ·  Admin →

  7. How about includng a way to filter emails. Can't find a button or menu for it in the new version, which I've been forced to adopt. As usu.

    Cannot filter emails...

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    22 comments  ·  Navigation  ·  Admin →

  8. How do I forward an email I have received?

    How do I forward an email I have received?

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    2 comments  ·  Navigation  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    The “Forward” icon is the small arrow pointing to the right at the top of each mail. To forward an email you have received, simply click on the forward icon, enter the address you wish to forward the email to and click send.

    Many thanks,
    Mail Support

  9. how can i see all the locations where my mail id is open ?

    how can i see all the locations where my mail id is open ? can see that in gmail.

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    12 comments  ·  Navigation  ·  Admin →

  10. Everything is highlighted. Please stop. When I select "move" all options are highlighted and it makes it very hard to read.

    Everything is highlighted. When I select and email or a folder, everything is highlighted. I cannot make it stop. Clicking outside the boundaries doesn't help either. Please stop highlighting everything. It is as if I have clicked and held the mouse over random information that I have not actually selected. (different than the background color that shows when multiple emails are selected). All the highlights are driving me absolutely crazy. Please help - Make it stop.

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    0 comments  ·  Navigation  ·  Admin →

  11. Can't access account info, just redirects back to login page

    I need to access account info to get an app password set up, but it keeps directing back to the login page and never gets to the account info page

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    Responded  ·  2 comments  ·  Navigation  ·  Admin →

  12. Yahoo mail has no button for changing language from Chinese to English....YAHOO HELP doesn't even have the answer, either!

    Yahoo mail has no button for changing language from Chinese to English....YAHOO HELP doesn't even have the answer! HELPPPPPPP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    1 comment  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    An account’s language is determined by where the account is registered. In this case, it can’t be changed. However, if your account was in English but suddenly changed to Chinese, you can let us know on our Community forums:

    https://forums.yahoo.net

    Thank you!
    Mail Support

  13. Take this stupid side-tab away from the email. It make the email harder to read and doesnt minimize.

    Stop with unnecessary changes.

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    Responded  ·  1 comment  ·  Navigation  ·  Admin →

  14. Basic to Full Featured Impossible

    Moving from "Basic" mode to "Full Featured" mode is near impossible. Takes a PhD. I can't figure it out.

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    4 comments  ·  Navigation  ·  Admin →

  15. The new email buffers forever, has delayed reactions when clicking on a box to delete or read an email. It seems to get slower.

    Just leave the email alone and go back to Classic Email.

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    3 comments  ·  Navigation  ·  Admin →

  16. I have three email accounts for various businesses. Now I have to sign into each one rather than have them display and select. It was so ea

    I have various personal and business emails in Yahoo. It used to be a piece of cake to switch between them. Now it is next to impossible. I have to verify and sign in to each individual email account and it is too time consuming. Ridiculous. Fix it please or return to the devil we already know.

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    5 comments  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    To add another mailbox to Yahoo please follow the steps:

    1. Click the Settings icon on the right side of the email page
    2. Select More settings
    3. Click Mailboxes on the left side.
    4. Click Add Mailbox.
    5. Enter the email address | click Next.
    In the pop-up window that appears, enter the password for the account you’re adding.
    Follow the steps in the pop-up window.
    6. Click Done.
    7. Click Save.

  17. stop redirecting away from mail and telling me where to vote

    Whenever I try to change email accounts I get directed to a Yahoo page telling me where to vote. I've already voted (thank you) and I just want to read my email. It happens every time today. Way to go Yahoo, keep it up and I'll be forced to abandon you bunch of yahoos.

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    Responded  ·  5 comments  ·  Navigation  ·  Admin →

  18. view password

    Would you please make it easy at least to nav to change pw rather than oh I "forgot my pw"?

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    1 comment  ·  Navigation  ·  Admin →

  19. unread right

    Like most of the changes but this one things keeps me going back to classic. The ability to right click and mark as read. Now it is 4 clicks. Maybe make the buttons at top configurable so I could mark unread without going into the...

    Best case bring back the right click.

    Thanks

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    1 comment  ·  Navigation  ·  Admin →
    Responded  ·  Product Support responded

    In New Mail, you can select an email and use SHIFT+K to mark it as read.

    Thank you!
    Mail Support

  20. Put ALL incoming emails into one Inbox like before March 5, 2024!

    On Mar.5 all new emails do NOT arrive in my inbox to see them. Yahoo sorts them into ‘boxes' I can't see based on categories that mean NOTHING TO ME. All this DELAYS or PREVENTS my access to important emails because I have to waste time hunting for them in places they should NOT be. This is INEFFICIENT & ridiculous! Yahoo can NOT possibly know how to sort emails in ways that are meaningful to ME! Stop making email harder & worse by "fixing" things that ain't broke! You keep ruining yahoo email with every so-called improvement that decreases efficiency…

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    Responded  ·  1 comment  ·  Navigation  ·  Admin →
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