New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  • Hot ideas
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  1. delete

    Delete single email button.
    In the new format the delete single email button was moved to the far right. As you are looking at emails the eye is drawn to the left half of screen. That is where the sender info and beginning of subject is. When the delete button was on the left you eye and your cursor is in that area making it easier to click delete in that area. Now that it is on the far right your eye is looking left but to delete you have to navigate to the far right to delete a message.…

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    34 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you want to delete groups of emails at once, check out our Tips and Tricks post:

    https://forums.yahoo.net/t5/Tips-and-tricks/Delete-all-emails-in-Yahoo-Mail-at-once/td-p/450154/jump-to/first-unread-message

    Keep in mind that the Spam and Trash folder empty themselves at random intervals throughout the week. To hold onto emails longer, it’s better to Archive them instead. Archived emails are never deleted unless you do so manually.

    Sometimes when emails reappear after being moved/deleted or suddenly move to the Trash, it’s due to syncing issues between the account and a mail app. If you access the account through a non-Yahoo app, you may want to remove the account from the device and re-add it to resolve any future syncing issues.

    Thank you!
    Mail Support

  2. Where is the log out button

    How do I log out of yahoo mail? Am I on an embargo ( get in and stay in)?

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    19 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  3. You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********

    You FORCED me into your new mail. BRING BACK THE OLD MAILBOX. ******** for doing that. ********

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  4. kill the new mail ap

    NIGHTMARE
    New mail suggestion-KILL IT, I tried new mail to no avail so many undesirable traits, I attempted to go back to BASIC, I did however new mail will not go away, now I have 2 screens of mail... xxxxxxxx@yahoo.com

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  6. You changed my email w/o my consent. I hate this format and want the old one back

    I want the old format back . This one is not user friendly AT ALL!!! You changed it w/o my consent. That is so wrong. I hate this.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  7. How do I forward an email I have received?

    How do I forward an email I have received?

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    2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    The “Forward” icon is the small arrow pointing to the right at the top of each mail. To forward an email you have received, simply click on the forward icon, enter the address you wish to forward the email to and click send.

    Many thanks,
    Mail Support

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    20 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  9. how can i see all the locations where my mail id is open ?

    how can i see all the locations where my mail id is open ? can see that in gmail.

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    11 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Everything is highlighted. Please stop. When I select "move" all options are highlighted and it makes it very hard to read.

    Everything is highlighted. When I select and email or a folder, everything is highlighted. I cannot make it stop. Clicking outside the boundaries doesn't help either. Please stop highlighting everything. It is as if I have clicked and held the mouse over random information that I have not actually selected. (different than the background color that shows when multiple emails are selected). All the highlights are driving me absolutely crazy. Please help - Make it stop.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Yahoo mail has no button for changing language from Chinese to English....YAHOO HELP doesn't even have the answer, either!

    Yahoo mail has no button for changing language from Chinese to English....YAHOO HELP doesn't even have the answer! HELPPPPPPP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    An account’s language is determined by where the account is registered. In this case, it can’t be changed. However, if your account was in English but suddenly changed to Chinese, you can let us know on our Community forums:

    https://forums.yahoo.net

    Thank you!
    Mail Support

  12. Basic to Full Featured Impossible

    Moving from "Basic" mode to "Full Featured" mode is near impossible. Takes a PhD. I can't figure it out.

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    4 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
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    3 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  14. stop redirecting away from mail and telling me where to vote

    Whenever I try to change email accounts I get directed to a Yahoo page telling me where to vote. I've already voted (thank you) and I just want to read my email. It happens every time today. Way to go Yahoo, keep it up and I'll be forced to abandon you bunch of yahoos.

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    Responded  ·  5 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  15. view password

    Would you please make it easy at least to nav to change pw rather than oh I "forgot my pw"?

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  16. unread right

    Like most of the changes but this one things keeps me going back to classic. The ability to right click and mark as read. Now it is 4 clicks. Maybe make the buttons at top configurable so I could mark unread without going into the...

    Best case bring back the right click.

    Thanks

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    In New Mail, you can select an email and use SHIFT+K to mark it as read.

    Thank you!
    Mail Support

  17. I have three email accounts for various businesses. Now I have to sign into each one rather than have them display and select. It was so ea

    I have various personal and business emails in Yahoo. It used to be a piece of cake to switch between them. Now it is next to impossible. I have to verify and sign in to each individual email account and it is too time consuming. Ridiculous. Fix it please or return to the devil we already know.

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    3 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    To add another mailbox to Yahoo please follow the steps:

    1. Click the Settings icon on the right side of the email page
    2. Select More settings
    3. Click Mailboxes on the left side.
    4. Click Add Mailbox.
    5. Enter the email address | click Next.
    In the pop-up window that appears, enter the password for the account you’re adding.
    Follow the steps in the pop-up window.
    6. Click Done.
    7. Click Save.

  18. Logging in MAIL dumps me in yahoo news.

    New email login puts me on yahoo news, then I must click on the mail icon. If I wanted yahoo news, I would go there. Please give us the option to go directly to mail when logging on.

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    2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please go to mail.yahoo.com from the desktop computer and sign in. This way you should see your Inbox and not the news.

  19. Where did the Log Out link go? How do I log out of my email???

    Where did you move the Log Out? How am I supposed to log out of my email???

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  20. Navigation Glitchy

    On the mobile app I am unable to go back 1, 2, 3, or 4 days to search for an email I need to respond to. The app keeps adding in emails while I am navigating. This causes me to get lost. Also you keep asking for my list of contacts. It will be a cold day in **** before I consent to do that. It is none of your business. I stay with yahoo because everyone knows this as my email. But I can just as easily go to gmail. Please stop.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The Mail app syncs with our servers to retrieve new messages as they come in. It might help to search for the email using the Search bar at the top. This will keep the list from getting updated.

    Thank you!
    Mail Support

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