I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
Carol
shared this idea
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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yzhang .
commented
I missed a lot of important emails because you set it in spam. Thank you.
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Aimee Cleverly
commented
Same! I've missed emails from my school, government entities, and my job. Today I drove 45 miles for a school appointment that had been canceled because the cancellation email from a trusted contact was dumped in spam (again).
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Michael Hall
commented
What the **** Yahoo?!!! I'm losing business here!!! This is bull. I will be switching out very shortly. This is too much ****.
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Josh Charles
commented
I keep missing important emails because they're going to my Spam folder, even after flagging them "Not Spam", adding the sender to my contacts list and receiving multiple emails from the same address previously! This is beyond a joke now!!
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Paige Bates
commented
Me too. Contacts I have added to my contacts and physically moved several times from the spam folder keep going to spam.
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Mollie Coffey
commented
Emails from my husband's work account have all ended up in my Spam folder for the last week. They never did before. I have marked them Not Spam, I have added the address and domain name to my filters, and it still happens every time.
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Martin Vaughan
commented
Many important emails are ending up in my spam filter. Since I now have to routinely check this, it makes the function of the filter redundant. I have tried to bypass the filter by adding a rule that sends anything containing the '@' character to my inbox but emails are still ending up in my spam folder. It seems that Yahoo applies spam filtering before it runs user rules. If so, this should be changed.
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Martin Vaughan
commented
Allow users to turn off spam filter
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Darnell Pierre Benjamin
commented
Consistently, for the past couple months, I've had emails going to Spam. These are emails from contacts who regularly have reached out to me over the years; and suddenly, for some reason, they're going to Spam. Is there anything that can be done to rectify this?
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Sunil Matta
commented
Recently, your spam filters are putting legitimate emails into the SPAM folder. Even from email ids I have communicated with in the past!!! Why did this change all of a sudden??
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arun george
commented
am not able send or receive mail from glistenit.com
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James Black
commented
Emails from people in my contacts are going to spam. STOP!
Either allow a white-list to be created and/or stop sending emails from known contacts to spam. -
Scott Denault
commented
I keep marking my Montessori emails as not spam yet you keep putting them in SPAM!!!
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Diamandis Panagiotopoulos
commented
Last 10 days too many known and trusted for years addresses with daily usage, go to spams. Veeery annoying!
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Kyle Duncan
commented
I run a non-profit that works with schools and receive a lot of pictures from those schools. I also send out quite a few mass emailers. My messages keep getting marked as spam. Also, existing contacts that send me email have recently started showing up in my spam box or get bounced back. How do I remedy this?
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Di Parfitt
commented
I have been having this problem also. I have missed 3 really important emails this week. All from senders that are in my contacts and that I have had emails from for years. One is my husband's email, we used to exchange emails all the time, now I've told him not to bother. I too have used the not spam facility but does not work. I now have to trawl through my SPAM folder as well as my inbox in case I miss something. I can't find anything on why or how to stop it. Yours is the first reference to it I have found.
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Yuda Stefano
commented
same thing happened to us as small business users, all incoming emails are flagged as spam, although the senders are in our contact list and we have been sending emails back and forth for years. Flagging the emails as not spams doesn't work too, next emails from the same senders still go straight to spam folders.
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B Muszak
commented
Where those idiotic "spam settings" are coming from? Why some garbage software "decides" for me what is spam and what is not??????
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Raymond Frenkel
commented
I use a pop mail client (Outlook) and only emails in the inbox get brought down using pop so if an email is filtered to the spam folder I never see it unless I open Yahoo Mail in a browser and check the spam folder. I need the ability to turn off the spam filter and let all emails pop down to Outlook.
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Thawan Kooburat
commented
If a sender is already part of the contacts, it shouldn't be marked as spam.