Problem with Yahoo Mail Search Tool
I am writing to complain about a problem I have encountered with the Yahoo Mail search tool. I have been using Yahoo Mail for over five years and I have always been satisfied with its features and performance. However, recently I have noticed that the search tool does not return accurate results when I search for a word that is attached to another word without a space.
For example, when I search for "TGMMZT" in my inbox, the search tool does not find any emails that contain this word. However, when I search for "TGMMZTالرجاء", the search tool finds the mail that contains this phrase "TGMMZT". This is very frustrating and inconvenient, as I often need to search for specific words or codes in my emails.
I have tried to solve this problem by clearing my browser cache and cookies, updating my browser, and using different browsers, but none of these methods worked. I have also contacted the Yahoo Help Center through the online chat, but they were not able to help me either.
I request that you fix this problem as soon as possible, as it affects my ability to use Yahoo Mail effectively. Please let me know what steps you are taking to resolve this issue and when I can expect it to be solved.
I can attach a screenshot of the search tool showing the problem for your reference if needed.
Thank you for your attention and cooperation
Abdallah Gomaa
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Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.