password reset code not working
Guys we are trying to get into my friends email . we have tried the last password on the account that has been working . no go . cant get in . we tried the forgot password option to retrieve account . it did send a number code to his phone linked to the account . but when we put the number code in it saying invalid code . i dont get it guys? please fix this . this code sent to his phone should work. whats going on ?

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If you're having account or sign-in issues, please contact our Customer Care team at help.yahoo.com. They are separate from the Yahoo Mail team. They resolve these types of issues and have the tools to help. Hope this helps. Thanks!
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Craig Billings commented
also to get support by phone costs money? comon