Lack of customer support
Yahoo just grabs money from all the ads they force into our emails and completely fails to provide customer support. A multibillion dollar company cant even support it's customers with a free customer support line to speak to a live person? Horrible service - zero customer care.
1st
ranked

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If you're having account or sign-in issues, please contact our Customer Care team at help.yahoo.com. They are separate from the Yahoo Mail team. They resolve these types of issues and have the tools to help. Hope this helps. Thanks!
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J. Stevens commented
Yahoo needs to provider a live customer service line for FREE! For all the money they make off customers and there is zero help available from a real person.