I am writing to express my deep frustration regarding the current Spam Management system in Yahoo Mail.

Currently, even though I have a comprehensive list of blocked/filtered domains and blacklisted keywords, these emails are still being delivered to my Spam Folder instead of being blocked entirely at the server level.

The primary reasons for my complaint are:

• Inefficient Manual Sorting: Because my Spam folder is constantly cluttered with emails I have already explicitly blocked/filtered, I have to manually sort hundreds of spam emails every day. I have to do this because I am worried that legitimate, important emails might be misclassified as spam and buried in the Spam folder.

• Increased Risk of Error: Manually sifting through a "Spam" folder filled with hundreds of emails is not only time-consuming but also increases the risk of me accidentally deleting a genuine message or clicking on a malicious link while trying to clean the folder.

• Ineffective Filter List: It is highly annoying that, despite having a "Blacklist", through "Filters" option, Yahoo Mail still allows those specific senders to reach my mailbox (even if it's just the Spam folder). A "Filter" should mean the email is rejected before it even reaches my account.

I want all emails originating from my Filter List's domain names and emails containing my Blacklist Keywords to be stopped and permanently deleted at the server level. They should not reach my Inbox, and they should definitely not clutter my Spam folder.

I need a clean environment where my Spam folder only contains "Potential" spam, NOT "Confirmed" spam that I have already marked as blocked/filtered.

*** I look forward to your immediate technical assistance to resolve this issue and improve the user experience for those of us who prioritize security and efficiency.

Sincerely,

Meliawati