The Preview feature in yahoo email used to work perfectly. Then some new version came out, in the last couple months or so, in which Preview stopped working. When I say Preview, here's what I mean: Often when somebody sends an email they attach something. Could be an Excel sheet, a Word doc, a PDF, a picture in one of many formats. When you get the email, the attachment is noted on the bottom of the email but you cannot see its contents. When you push the button for Preview, the attachment shows up in a readable window. Not all formats work but it's pretty good.

With the new yahoo mail, pressing the Preview button gets you a blank, black page with no content. (Or so I thought.)

I complained to Yahoo and was told the feature had gone away and was not returning. Too bad for me.

Here's the problem with the Preview feature going away. In order to effectively see the attachment, I have to jump through hoops: Tell yahoo mail to download to download folder. Find the download folder and open it. Figure out WHICH file in the download folder is the one I just downloaded. Open it and read it. Frequently I don't need to keep the file so I have to again find the download folder and the file in question. And delete it.

The old Preview function was so much nicer.

A day or so ago I again tried to use Preview. Somebody sent 7 files as attachments. Hitting Preview again got me the black screen. But there was a pulldown at the top listing the 7 files. When I clicked on one of them, nothing good happened; the screen stayed black. I then bummed around and selected a different file and, wow!, it DID preview. I then went back and tried the other ones which had previously stayed black. They worked!

So it seems Preview did not "go away". It's just broken. PLEASE FIX IT!

THANKS,
--JIM HAHN (A PAYING CUSTOMER) hahn_02493@yahoo.com