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39 results found

  1. We need to know the sizes of the folders -- understand how much space we have

    Seeing a message that your mailbox is out of space and not knowing where the space is used is manipulative. I should not be out of space after deleting a great deal of items, yet it still shows as out of space.

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  2. Kindly recover my old emails and personal folders...

    where is my old personal folders in my yahoo mail account....? Kindly recover my old folders and emails please as soon as possible. Thanks

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  3. Delete

    This is not new. I received a notice that I must delete mail in order to keep my account active. It does not tell me how much email to delete. I started tonight and deleted over 4,300 emails. I am now trying to delete from the Trash Can and it is only allowing me to delete 100 at a time. I keep selecting delete all, but that does not work. I am getting frustrated.

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  4. folders in left panel disappeared - how do I get it back?

    My folders -- all of them listed alphabetically scrolling from top to bottom, and subfolders immediately under the main folders -- used to appear in a panel on the left side, next to my list of messages (Inbox or whichever folder I had clicked on). Now the stuff on that panel has all disappeared.
    How do I get it back?
    This disappearance is one of several annoying glitches I've experienced on new Yahoo Mail recently.

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  5. trash folder

    My Trash folder has email trash more than 5 years old. it's supposed to be emptied every 7 days. No wonder I've exceeded my limit !!!!!!!!!!

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  6. spam issue

    I am struggling to remove many of my contacts and subscription emails from the spam folder by marking them as not spam, but they still end up in this folder. I have missed several important emails because of this issue. Please rectify this immediately.

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  7. Sent Folder

    Sometimes I accidentally mark a message in my Sent folder as Spam or move it to another folder. Once it's no longer in the Sent folder - it doesn't let me move it back into Sent if I wanted it to stay there and moved it by accident. PLEASE fix the mail settings so I can once more restore messages back to the Sent folder again if I wanted them to stay there!

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  8. Mail isnt working

    I think its wrong you want to charge for an issue i am having. all of my emails are gone. I have been using yahoo for over 15 years

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  9. Trouble with email

    Can't get into folders. Get Retry, Restarted with no luck. Hard trouble getting into Yahoo Mail to begin with and took numerous trys. Thought it might be new Firefox but having same trouble on Mac.

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  10. Restore my old emails

    I cant see my old mails in the mailbox. Please restore old emails!!!

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    Closed  ·  2 comments  ·  Folders  ·  Admin →
  11. Restore to former layout.

    Please restore to former layout.

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    Closed  ·  1 comment  ·  Folders  ·  Admin →
  12. It was working. Why fix thing that were working???

    You fooled around and got rid of the folder edit and added that dumb view button I'll never use. Why? Put it back! You must be trying to create job security by changing things that were fine. If it not broke don't fix it!

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    Closed  ·  2 comments  ·  Folders  ·  Admin →
  13. security

    when I go to my email account, and click on a folder (any folder), the system automatically opens one of the emails within that folder. that is nonsense. the fact that I am checking to ensure something didn't accidentally get put into spam folder does not mean that I want things in spam to open. let me just see the contents and then I most likely will delete everything. but the system opens something I have no interest in seeing - nor do I wish to confirm to the sender of spam that I have opened it and am ripe…

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    0 comments  ·  Folders  ·  Admin →
  14. Improve the layout of folders on the app

    When I click on the Folder icon bottom left on the mobile app I want to see the spam and deleted folders immediately below the inbox and drafts folders as they are the only three I use. I don't need an archive or scheduled folder so please give an option to remove them or remove them altogether.

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    1 comment  ·  Folders  ·  Admin →
  15. Old Messages

    Why on June 2nd am I seeing messages in my Archive folder from May 10th. These have long since been deleted. I'll delete them again!

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    Closed  ·  1 comment  ·  Folders  ·  Admin →
  16. Can I edit my Created Folders?

    I no longer use many of my previously created Folders. Can this be edited to combine and/or delete folders?

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    Closed  ·  0 comments  ·  Folders  ·  Admin →
  17. Emptying folders

    Yahoo redirects us to another of its sites whenever an email folder is emptied. If it insists, please provide a choice of sites.

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    Closed  ·  1 comment  ·  Folders  ·  Admin →
  18. "Filter messages like this" should not include subject line

    The number one use case for this feature is when I want to redirect all marketing and advertising emails into another folder. Now imagine - which company on earth uses the exact same subject line for every marketing email?? Including the subject line as a default criteria for creating the filter basically renders the entire feature useless. Why would I want to create a filter that only targets one very specific mail that I will never receive again?

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    Closed  ·  1 comment  ·  Folders  ·  Admin →
  19. View

    Give us the option of DELETING Views from our email folders

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    0 comments  ·  Folders  ·  Admin →
    Closed  ·  Product Support responded

    Our Engineers have decided not to enable this feature at this time. We appreciate your feedback.

    Regards,
    Mail team

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