New Mail
337 results found
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Delete key on my keyboard no longer works reliably to delete messages
Yahoo Mail used to let me delete messages from my inbox by hitting the delete key on my keyboard, rather than clicking on Yahoo's delete button. Recently this has stopped working all the time. Sometimes it still works when I hit delete once, sometimes it works if I hit delete multiple times, and sometimes it doesn't work no matter how many times I hit delete. Can you please restore the previous functionality? Having to click on Yahoo's "delete" button is more cumbersome than just hitting the delete button on my keyboard.
Could you please try using a different browser and see if the same issue occurs?
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Same issues as others' comments. I hate your new format. Slow file upload, whenever I drag photos in my email it doesn't upload as file.
HATE YAHOO MAIL. BRING BACK THE OLD ONE
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
New Yahoo email is nonfunctional, please return to the old version
New Yahoo email is nonfunctional. I have NOT been able to use my email since the "mandatory" switch, last week. If I didn't have so much business related emails stored in my Yahoo email, I would just get rid of this service altogether. This is truly sad....seeing that I have been using yahoo for close to 20 years....I have never been this dissatisfied with Yahoo EVER....until now
If you still find that the issue is happening in New Mail, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Push notification
I am using third-party mail applications on my android phones. Those apps indicate that Yahoo mail doesn't provide push notification service att all.
Hello there. We recommend using the Yahoo email app, more info here: https://help.yahoo.com/kb/SLN26439.html
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my mail is not displaying correcrtly
my mail is not displaying correctly fix it
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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larger reading area..smaller ad area..the ad takes up room and cuts into reading the message
larger reading area..smaller ad area..the ads take up to much room,cutting off the message
Here’s how to remove or block ads in Yahoo Mail: help.yahoo.com/kb/SLN15803.html
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Clearing History
When clearing the History to Span & Regular E-mails, when the bar shows up, is it not suppose to do something that shows that the History for each are being deleted because it does nothing. I can't tell if it actually deleted or not. Please fix or go back to the original way of clearing. At least I can see that ALL have been deleted and not still stored in the mailbox.
We recommend using a different browser like Chrome or Firefox. Internet Explorer is no longer a supported browser.
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what causes yahoo to freeze up, email and yahoo---why when deleting one email it goes and deletes 1 or 2 more
what causes yahoo to freeze up, email and yahoo---why when deleting one email it goes and deletes 1 or 2 more
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Frustrated
I have tried to find an email address to send yahoo cloned phishing emails and all I get is a useless expert system which does not help.
Even this feedback is pretty poor as it leads the user.I do not have tome to go round and round in circles looking through things I can fix myself.
Hello there. Please mark scam and spam emails as Spam, these reports will go to a specialized team that will take appropriate action against them.
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my yahoo not working, correct password, says invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're
my yahoo not working, correct password but invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're wasting my time to login to my account grrrr
We do not handle account-related information through this forum since it was designed for feedback. Please use the Contact us form on the help pages (help.yahoo.com) in order to get in touch with one of our support colleagues.
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searching
I am moving away from Yahoo slowly due to the lack of robustness from the search results. I am copying and pasting exact email addresses that I am looking for FROM AN EMAIL IN MY INBOX and it won't show up. Also need to be able to search across ALL mailboxes. Like if I accidentally deleted an email (always).....searching should find it. This account was my very first email address, and therefore has sentimental value. There is also tons of history in this account but I CANNOT ACCESS IT because the search feature is useless, which means this account is…
You can find additional search support here: https://forums.yahoo.net/t5/Features-and-settings/bd-p/features-settings
Thank you!
Mail Support -
Allow documents to be attached
Yahoo has not been working for days. Each time I try to attach a document, it gives me an error message. I am going to use Gmail instead. At least then I can attach documents.
Please follow the steps in the last part of this help article: https://help.yahoo.com/kb/sln28057.html
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The new mailbox I was forced to use has a serious problem, it flickers on and off each time I move the mouse to do any action.
It is upsetting to use..it flickers on and off at all times, each time I move the mouse to type, look at an email or ANYTHING the screen goes off and on and off and on. This is a serious problem and I will change to another mail provider unless I can have the previous settings restored.
Please try the following:
-clear browser cache and cookies
-update browser
-if the issue persists, try using a different browser -
internet explorer 11
Stop forcing me to change to switch from IE (latest version) to Edge. Edge is an immature product.
Please review the list of supported web browsers:
https://help.yahoo.com/kb/account/sln4556.html
Thank you!
Mail Support -
OAuth and Outlook
Received eMail from Yahoo that security upgrades will not allow use of Outlook. That puts long time users of both AT&T mail and Outlook in a position to choose between the two unless this impasse is fixed.That is a market share strategy Yahoo/AT&T might want to reconsider and postpone until resolved.
Please DM us a screenshot of the email you received on Twitter @Yahoo Care or on Facebook on the Yahoo Customer Care page.
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" can not send this message"
I get the message saying "this message can not be sent" AFTER it has already been sent
If you still find that the issue is happening, please see this help page for troubleshooting:
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i can not see my emails on my computer
i can not see my emails on my computer, but i can see them on my phone, why?
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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When will Yahoo and Xtra in New Zealand play nicely again. You are continuing to block each others emails which is incredibly frustrating f
When will Yahoo and Xtra in New Zealand play nicely again? You are continuing to block each others emails which is incredibly frustrating for all users, totally unprofessional for both companies and preventing important messages from getting through. Stop acting like spoilt brats and deal with the issues - own them - you made the mess now clean it up.
Please check the following help article for mail receiving issues: https://in.help.yahoo.com/kb/new-mail-for-desktop/email-isnt-received-yahoo-mail-sln28074.html
If you still encounter issues and the sender is not a Yahoo member please ask them to reach out to our postmaster team: postmaster.yahoo.com
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No longer can preview attachments
The preview feature no longer works - so I now have to download each attachment now? You have truly shot yourself in the foot Yahoo - please fix the preview pane if you don't change anything else in this new awful website.The classic worked so much better and was a pleasure.
Click on the attachment and it should open the preview on the right side of the email window.
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Leave it alone
you always try to improve your and by doing so, you make it worse. Your Browser has become one of the worse browsers there is. Every page you click on, you're inundated with ads, all sorts of ads that cover most of the page. They just pop up out of nowhere. You can't just read an article on just one page, you have to look at a whole slide show to get the whole story. It really sucks. But obviously, you could care less about what people think about your programs because nothing is ever done about it. You as…
Check out our Community Tips and Tricks post to resolve these issues: https://forums.yahoo.net/t5/Tips-and-tricks/Yahoo-Mail-doesn-t-work-or-runs-slow/td-p/441893/jump-to/first-unread-message
Thanks!
Mail Support
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