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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
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501 results found

  1. signing in

    Every time I clean my computer, I need to sign in.

    When I sign in, the drop down shows many email addresses, it doesn't show my yahoo address.

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    1 comment  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    If you’re clearing the cookies, saved form data, etc. from your web browser, then you will need to sign in again, as this information is saved withing your browser settings.

    Thank you!
    Mail Support

  2. Filters don't save location of where to PUT each filter you add

    Filters don't save location of where to PUT each filter you add. No matter how many times I go into settings --> filters and adjust where the filtered mail can go it ALWAYS reverts BACK to my inbox! What is the point then?? This alone will make me move to another email platform.

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    0 comments  ·  Settings  ·  Admin →

  3. can't change email font permanently.

    Have to select all text then change font for each email. I want to set it to use the same font everytime I write a frick'n email.

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    1 comment  ·  Settings  ·  Admin →

  4. French version

    Yahoo changed to English and I can't get my French version back. I tried to reach the company but nobody answers. I think of closing my yahoo account.

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    0 comments  ·  Settings  ·  Admin →

  5. THE CITIES YOU SHOW FOR THE NEAREST TIME ZONE LOCATIONS ARE OVER 1,000 MILES FROM ME. i LIVE IN THE SOUTH, BUT i NEVER SAW A CITY NEAR ME.

    WHY ARE NO SOUTHERN CITIES LISTED TO CHOOSE FROM WHEN SETTING MY TIME ZONE? i LIVE IN THE SOUTH, AND THE CLOSEST CITY FOR ME TO CHOOSE FROM WAS IN CALIFORNIA, WHICH IS NOT IN MY EASTERN STANDARD TIME ZONE. i DON'T UNDERSTAND THIS. THE CLOSEST BIG CITIES NEAR ME FOR EASTERN STANDARD TIME, ARE ATLANTA, GA. AND KNOXVILLE, TN. PLEASE EXPLAIN. THANK YOU.

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    3 comments  ·  Settings  ·  Admin →

  6. I do not have a settings gear in new yahoo mail

    Can't get to Settings in Yahoo Mail. No "gear" on Mail page, No way to get to Filters. Please fix.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  7. where is the settings menu

    where is the settings menu

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    2 comments  ·  Settings  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    You’ll find the settings menu in the upper right corner of the screen. Note, depending on your screen resolution, you may need to scroll horizontally right to see it.

    Thanks!
    Mail Support

  8. Is there a setting to notify me when a recipient opens an email?

    Is there a setting to notify me when a recipient opens an email?

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    1 comment  ·  Settings  ·  Admin →

  9. Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX

    Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX. Really? Please fix this. Please.

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    2 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You’ll see this note if you’re using the Classic version of Yahoo Mail. Once you click it, you’ll be taken to the newest version.

    Thank you!
    Mail Support

  10. give us back all the Setting Options

    this newest email took away the Settings Options, and the disposable address controls and the blocked address controls. That is a breach of contract, because we have paid for those features, and rightfully depend on those. Please give these back ASAP.

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    1 comment  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Those settings are still available in Yahoo Mail. They are in the Settings or More Settings section (depending on what version of Yahoo Mail you’re using.)

    If you still find that the issue is happening, please see this help page for troubleshooting:

    https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true

    If this issue still persists, reach out to us through our Help pages or Forums:

    https://help.yahoo.com
    https://forums.yahoo.net

    Thank you!
    Mail Support

  11. If yahoo is not going to block the email addresses of the spammers why have that feature, its wasting our time

    do it or take down this so called feature thats not working

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    1 comment  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can mark these emails as Spam as opposed to blocking them. Because spammers can use a near-limitless number of addresses, it’s virtually impossible to block every one. Marking an email as spam not only blocks the sender but also logs the IP address it came from. Too much spam from a given IP and it can get blocked.

    Check out this post for more info:

    https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12

    Thank you!
    Mail Support

  12. spam filters

    The spam/junk filtering algorithm should be increased more, as it's becoming difficult to filter spam/junk emails using the server rule option.

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    14 comments  ·  Settings  ·  Admin →

  13. Deleting email alias not working.

    Clicking "Remove alias" is broken, it just closes the modal. Refreshing shows the alias not deleted. No error message no nothing, just closes.

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    0 comments  ·  Settings  ·  Admin →

  14. since has no contact information & so does NOT respond to one's need

    since Yahoo has no contact details & so does NOT respond to one's needs, i have no choice but to leave my email address & hope that someone out there on the inter-web will give me the answer: in my Yahoo email window, there are 3 columns: Column 1 lists the folders; Column 2 lists the emails themselves; Column 3 is advertising ... I want to permanently WIDEN the (quite thin) Column 1 (Folder list) ... how do I do it? xxxxxx@y7mail.com

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    Unfortunately, it is not currently possible to widen this column but I have passed this suggestion on to our Product team.

    Also, we advise users not to share any personal information, even email addresses, on public forums such as this one.

    Thanks,
    Mail Support

  15. Inbox View Settings

    Could your Techno Geeks, tweek the Inbox Settings, so that emails can be viewed & saved "By Sender" rather than "Latest arrival"? I have this feature on my other more serious business & personal email addresses. Thanks for considering this

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    0 comments  ·  Settings  ·  Admin →

  16. on this new Y. mail, where are the "Options" ? I need and have paid for the Options

    on this new Y. mail, where are the "Options" ? I need and have paid for the Options !!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can find the “More Settings” in Yahoo Mail by clicking on the small grey Gear icon off to the right (right above the side ad, while in your Yahoo Mailbox), and then looking towards the bottom of the menu.

    If you can’t see it, you may need to scroll over to the right part of your screen or zoom out in your browser by holding down the CTRL key and pressing the – (minus sign) key.

    Thank you!
    Mail Support

  17. Turn off this god*da*n new login feature!

    This new phone/password thing sucks! I don't always have my phone on my person, and having to log into hot mail IN ORDER TO log in to Yahoo is ********!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    Please see the following help article on how to fix problems signing into your account. While we do not recommend it, you can disable account key. The steps on how to do this are document under the section “Manage devices and disable Account Key”:
    en-global.help.yahoo.com/kb/new-mail-for-de..

    Thanks,
    Mail Support

  18. ALLOW US TO FULLY CHANGE, CONTROL OUR EMAIL ACCT.

    I signed up my acct a decade or two ago. Now for today's security issues, I want to hide my NAME but that is one field you do not allow us to change. Same with or our DOB. You should not do that in today's environment. Back then honesty was not a big issue as it is now. The only option you give me is to get rid of an email I have had for DECADES and get another one.

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    0 comments  ·  Settings  ·  Admin →

  19. Can't find signature change for email under settings

    unable to find under settings the change signature option.
    very frustrating

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    1 comment  ·  Settings  ·  Admin →

  20. adfree

    How make I the desktop version 'adfree' (in Belgium)?
    How can I contact the customer service of Yahoo Mail?

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    0 comments  ·  Settings  ·  Admin →
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