New Mail
499 results found
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I have retired and I want to remove my "description" from my alias email
I can't see a place where I can remove my job description from my second email. The second one as a sending address was suggested several years ago when I was in community college and I've used it ever since. However, now that I am retired, I no longer need the job description to precede the email. Can you help me get that off the sending email? Your box just shows me "extra" and I cannot get to the settings for that. Thank you.
Are you referring to your email’s signature? If so, follow the steps below to disable it:
https://help.yahoo.com/kb/mail-for-desktop/sln16030.html
If this isn’t it, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
where is arabic languge ?
i cant find how can i change languge :)
You can change the language of the account by accessing the Preferences section of the Account Info page.
Thank you!
Mail Support -
The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.
The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.
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Change Date of Birth
I need the ability to change my date of birth on the yahoo account profile page. Don't tell me it's for security if other services even email providers allow that.
Hi there,
Regretfully, it is not possible to change the date of birth on an account. Please see the following help article for more info.
https://help.yahoo.com/kb/account/sln27267.html
Thanks,
Mail Admin -
up date my yahoo please
up date yahoo I have an older news service?
TuiIf you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
my blocked senders is not working can you please fix it ......thank you .
My blocked senders is not working .....can you please fix it ......thanks
Our Spam settings override any filters (including blocked addresses) on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there. If the email isn’t going to Spam, make sure the the address matched 100% with what’s in the blocked addresses list.
Thank you!
Mail Support -
i am unable to view my 2018 mails in inbox , please check
i am unable to view my 2018 mails in inbox , please check
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Can you please revert to the old way of signing in over a computer?
Why re you asking us to validate the sign in request from a mobile phone or email or text. This is ridiculous and an aboslute waste of time, especially that we access the app directly. So security is not the issue here.
It sounds like you have Yahoo Account Key enabled. You can turn this off by following the steps in this link:
https://help.yahoo.com/kb/account/sln25921.html
Thank you!
Mail Support -
YAHOO IS GOOD.
Yahoo mail Is very helpful for my works
Thank you! Let us know if there’s anything else we can do to make it better. :)
Thanks,
Mail Support -
Cannot edit send-only mailbox information in "new mail". I had to go back into classic mail to edit mailbox and then "upgrade" back.
Cannot edit send-only mailbox information in "new mail".
I had to go back into classic mail to edit mailbox and then "upgrade" back.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Security log in
Using my phone to log in while I am on my home computer is just overkill! Just let me log in without also logging into my phones email. If I wanted to use my phone to look at my emails I would but I am on my home computer!!!!!!!!!! Just let me log in, ask me more security questions if you want but don't make me log into another device just to prove that its me!!?!?!?! I hate my yahoo email just because of this!
If you need to check your phone every time you log in, you may have Yahoo Account Key enabled:
https://help.yahoo.com/kb/account/fix-issues-yahoo-account-key-sln25921.html
Otherwise, you may want to check your account for suspicious activity:
https://help.yahoo.com/kb/account/account-repeatedly-locked-compromised-sln2157.html
Thank you!
Mail Support -
Incorrect Personal Information
The date of birth on my account is incorrect. Kindly provide a means so that it can be edited. It would be nice if I can be contacted for this to be edited to reflect my correct date of birth.
For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.
Thank you!
Mail Support -
Stopping **** invites from yahoo groups
I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!
Double-check that you’re filtering the correct address. If so, please post your issue on our forums:
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
The option to return to classic mail does not work, how bout FIXING it
A box is displayed to switch or cancel effort, however, only the cancel option is active
Hi there,
In order to switchback, you must first enter some text in the feedback box. This is to help us better understand why you’d like to switchback. Once you enter text (it can even be jobberish if you don’t want to specify, the switchback button will be activated.
Note also that you can sort by sender in New Mail, but you must first turn off conversations. Once you turn of conversations, the “Sender” option will appear under the Sort dropdown.
This help page explains how to disable conversations:https://help.yahoo.com/kb/new-mail/sln28055.html
Thanks,
Mail Support -
"blocked addresses" in "Security and Privacy" settings got lost after op in spam folder
In spam folder, there is an option to block senders after selecting all the spams. But previous saved blocked addresses is gone after the operation.
That is, the previous blocked addresses are all discarded, there are only the newly added ones.
Emails in the Spam folder are not affected by the Blocked Addresses filter. Once an email is classified as Spam, it will go there regardless of any settings on the account. Our Spam filters take precedence.
Thank you!
Mail Support -
Notifications please
I have checked and rechecked my notifications - today I had both my phone on and my laptop opened in yahoo while doing work in another app, and did not receive a notification for an important incoming email - happened to see it on my phone an hour and a half later. There are a lot of us contractors who use your email because of other things I like- the ability to search, file, and keep entire history of company emails. But if I miss a call for a job, or a reply I am waiting on that affects the…
Make sure that notifications are turned on in both the account’s settings and on the device as well (in the case of your phone). It might help to remove and re-add the account/app from the device and re-add it.
Also, keep in mind that regular Yahoo accounts are not intended for business purposed as per the Terms.
Thank you!
Mail Support -
I HATE that I can no longer simply sign in to my Y mail account!!!
Go back to the old way...
The best way to sign into Yahoo Mail is through the Mail icon the main yahoo.com page or going to https://mail.yahoo.com directly.
Thank you!
Mail Support -
Correct blocked address settings
Blocked address show up over and over again after I block them. What do I need to do to get rid of them?
Verify that you have the exact address in the blocked address field. Also keep in mind that emails filtered as spam will bypass any filters on the account and go straight to the Spam folder.
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Adjusting screen size / percent image size should be added to the end user toolbar.
Adjusting screen size / percent image size should be added to the end user toolbar, as well as the "undo" button, and the "re-do" button.
Are the YAHOO software developers reading these recommendations ?
The zoom setting is controlled by your web browser. Most browsers will indicate what percent zoom you are up in the address bar.
You can user the keyboard commands to Undo/Redo typing, CTRL+Z and CTRL+Y, respectively, depending on your device.
Thank you!
Mail Support
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