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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. Login problems

    Its quite irritating to see over the past week that every time you are forcing a verification code for login, especially when I have been using the same device regularly for about 18 months or more

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    3 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  2. GST EVC NOT RECEIVED

    GST EVC NOT RECIVED ON MAIL ID

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  3. where is all my email - I just signed in ffor the first time in a week and find NO new email

    Disappearing email - I just signed in for the first time in a week and find NO new email. We don't have web access at home so we go to the library weekly to do our computer work. Also on yahoo app my email accounts keep disappearing - I have 3 for different uses.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  4. YAHOO MAIL NOT WORKING IN FIREFOX

    I can not use my yahoo mail to send out an email at all, it is not working.This has been going on for months now and nothing has changed.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  5. Sign into Yahoo on mac crashes it on macOS Mojave

    When running Mail on a MacOS Mojave I can't receive any of my Yahoo emails, and there is a black arrow asking me to log into my Yahoo account. When I click on this and enter my name and password the Mac Mail application crashes and quits.

    When I try using my iMac using macOS Ventura it will work, and I am able to run my Yahoo account. However, I do not want to run Mail on my iMac but I want to continue to use my laptop.

    I suspect that incompatible software is being downloaded to my Laptop, causing…

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  6. Email Recovery Conflict

    How many email accounts are we supposed to have? If yahoo and everyone else requires sending a OTP to another email to get in there is no way to recover access to an email account we're locked out of. I need to get into Yahoo Mail to access the code to get into Outlook but Yahoo Mail is requiring I get into Outlook to get into Yahoo Mail! I thought you folks were supposed to be competitors? Why are you so determined to require us to use your competitors?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  7. Fire Tablet there is a "tab/section" for receipts but no way to delete them I have over 5 years worth. How do I remove them with no info ?

    How do I remove over 5 years of receipts on the Android version of mail? No instructions anywhere or any mention of this function. I want to get rid of it entirely. My device is a Fire Tablet.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  8. How can we block senders from a particular site

    I keep getting spam from a site called allaboutgoodnews.com. I keep blocking them but since they come from a different name each time- like one will be from xyz@allaboutgoodnews.com and another might be abcd@allaboutgoodnews.com they just keep coming. Can you just block anything from this site?

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    0 comments  ·  Other  ·  Admin →
  9. Mistakenly reported as spam

    I mistakenly reported a sender as spam and now are not able to receive email from them, as they're not even going to my spam folder. I contacted Yahoo Support and they said there is no way to undo this action and suggested I post this request in this forum.

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    5 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. If you no longer receive this sender's email address, please contact them to have them re-add you to their sending list. 

  10. Please don't put videos of people getting hit by cars in my empty inbox

    I don't love seeing videos of people getting hit by cars in my empty inbox. The morality of putting non-optional video ads into peoples' inboxes non-withstanding, please at least filter them so I don't have to watch someone die when I log into Yahoo.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  11. reCAPTCHA requirements are ****! Three minutes to log in? Total BS! Time to move all my stuff to Google

    reCAPTCHA requirements are ****! Three minutes to log in? Total BS! Time to move all my stuff to Google

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    Responded  ·  2 comments  ·  Other  ·  Admin →
  12. We're glad you're here

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  13. IMPROVE ON EMAIL RESTORATION WHEN DELETED

    My email was hacked and some emails deleted. Please, kindly recover all lost or deleted emails from my email account for the last 5 weeks.

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    Responded  ·  3 comments  ·  Other  ·  Admin →
  14. Don't bother - KEEP CLASSIC YAHOO MAIL FOR THOSE OF US WHO PREFER IT

    KEEP CLASSIC YAHOO MAIL FOR THOSE OF US WHO PREFER IT

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  15. Clicking on ads inadvertently

    I don't like the new scam you're perpetrating by doing a very quick line shift when I click on my top most email, and by doing so it opens up the ad which is just above the top email line. If I want to open up the ad, I'll click on it. Instead, you are wasting my time and causing frustration.
    If this new scam of yours doesn't end soon, I'll be switching to gmail permanently.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  16. repeating reCAPCHA cannot get stairs or buses or cars etc always the wrong answer Stupid AI

    sometimes CAPCHA keeps asking again and again to verify not a robot despite the squares ticked. ten times and still not correct. I am not a robot or blind

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    Responded  ·  2 comments  ·  Other  ·  Admin →
  17. I want to change my email address, without creating a whole new email!

    With so many other websites now allowing for username changes, I think it is time for Yahoo to look into options that would allow email address changes.

    Perhaps make it a perk of Yahoo Mail Plus. I would happily pay to change my email address, without having to make a new one.

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    Responded  ·  2 comments  ·  Other  ·  Admin →
  18. why can't I get a (yahoo.com.au) email account I would like one please.

    I have an email addy I can't change but want to and .com.au is the only way I would be happy and able to do it.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    When you create a new account, the email address will have the yahoo.com extension. Unfortunately, the country specific domain extensions are no longer available.

  19. Why require signing in twice?

    When signed into yahoo mail and go to feedback, stop forcing user to sign in again.
    Stupid. BS.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  20. ******* Captcha

    10 ******* MINUTES TO PASS YOUR ******* LOGIN CAPTCHA !!!!!!!!

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    2 comments  ·  Other  ·  Admin →
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