New Mail
423 results found
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You stupid people. I can't access my business email now after update and there is not support!
Forced up date and now I cannot access my business email and cannot get through to any support.
I have two webhosting plans with you for now and may not stay long.
Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.
Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458
If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…
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Chat function in Help is worthless
It simply directs you to the pay service Help Pro.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Payment receipt request
In the year 2002-2003 , i paid INR1500 towards yahoo account maintenance fees, i didnot get the receipt.. Please respond at your earliest.. Thank you,
To get in touch with our Billing team, please go to help.yahoo.com, then ‘’Contact us’’.
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How do I open a new case?
How do I open a new case?
You can go to our help pages, at help.yahoo.com and click ‘’Contact us’’.
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why aren't my photos coming to my email when I send them from my iphone6?
They have arrived just fine in the past, now suddenly nothing. Attempted with my personal iphone 6 and my work iphone 6. What's the problem?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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The newest changes are ****. This product is ****. The developers and requirements people are ****. Now I am not receiving Email to one o
Now I cannot receive Email through my primary business alias. And I cannot select the proper Sender name. why the **** do you keep making things worse? Are you purposely trying to drive users away? Well, it is working.
We cannot help with Small Business inquiries through this channel. That team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/
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I seem to have two email accounts under the same name. How do I fix this?
I seem to have two email accounts under the same name. How do I fix this?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Cannot remove email alias. when clicked Remove there is "Disconnecting" text and nothing happens. Alias is not removed
Can`t remove the email alias.
When Clicked Remove there is text "Disconnecting" and nothing happens.
Alias email is not removed.We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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stop moving emails to trash!!!!
Yahoo keeps sending emails to trash! Its not caused by filters or a 3rd party mail client because it works perfectly on gmail. I don't know what the **** you did, but Yahoo sucks. I have started to forward all my mail to gmail. Congrats on losing another member.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Let us access our business mail account instead of making it disappear
How about making our business email accounts reappear?
Please give us more details about your experience, on Twitter, at @YahooCare.
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Need Assistance
I am having an issue on my Galaxy S8, my emails I am sending are stuck in outlook. Please help to get them released. Thank you, ***************
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Disposable addresses are broken for .co.uk addresses
I see this was reported before but closed by product support as 'all new addresses are created as .com'.I wouldn't mind that but these don't work. I have a @yahoo.co.uk main address and a few disposable addresses in the format of *****************@yahoo.co.uk. I added a new address and it is forced to be ********************@yahoo.com. It's a pain, but OK. But no mail sent to this new disposable address is received. I tried from 2 different (non Yahoo) emails. No error is received, so senders don't know it fails. But the emails aren't delivered either. The disposable address feature…
Please reach out to us on Twitter at @YahooCare and include a screenshot and your Yahoo ID in a direct message (DM).
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"Contact Us" doesn't work
In trying to resolve an issue, I consulted the Help page. When I couldn't find an article that dealt with my issue, I clicked on the "Contact Us" button and it sent me to the "Choose Support Option" page. Of the 2 options available, only "See product-related help articles" worked and just sent me back to the Help Central page. I couldn't find a way to contact support directly to address my issue. Very frustrating!!
You can try again the help.yahoo.com page, from a different browser or send us a DM on Twitter at @YahooCare.
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Allow people to reach out for help
A really good idea for Yahoo would be to have some sort of way for people to reach out for help when errors are occurring. Instead of just directing them to your FAQ and a forum that doesn't offer any support, you could make sure your users are able to contact you if their issues aren't on the FAQ. I googled your customer care number and of course got an "all circuits are busy" recording after trying a few times today.... I'm sure there are times when people are able to get through... My issue is not on your FAQ.…
You can always send us a DM on Twitter at @YahooCare. We’ll do our best to assist you.
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cannot access spam folder from phone
My spam folder is grayed out on my phone and I cannot move messages into it. I have my iphone connected to a gmail account and two work exchange accounts, in addition to my yahoo account. Only for my yahoo account do i have this issue.
Also, all of yahoo's support infrastructure is useless. It would have been a better use of time and money to just show a picture of kittens, and say yahoo does not support any of its products, but look at these kittens, and maybe your feelings of frustration will go away.We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I cannot access my account security. Every click takes me back to my inbox.
Fix the problems quickly. We all feel vulnerable.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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log in
I used to be able to type into any web browser, mail.yahoo.com and I would be directed to a log in page for my email. Now, I have to click 5 things to get to a log in page. Why must it be harder for your customers to log into their accounts?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Its about the yahoo App for Android
Yahoo Android App doesn't work! You need to fix it. It will not read mail.
Please uninstall and reinstall the Yahoo Mail app. If the issue persists, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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