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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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362 results found

  1. Web Form Submission Error

    I have a website that uses a web form to get orders from customers. Customers will complete and submit the form to us. For the past years we were receiving their orders like that with no problems. Now recently any customer whose email address is @yahoo, aol, hotmail so far, will submit their orders but we do not receive these orders at all. Only when learn about it they are following up their orders or contacting us ranting for being let down. So when this happened consecutively from different people we were concerned. We contacted our web server provider who

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    0 comments  ·  Errors  ·  Admin →
  2. 550: Request failed

    I cant send out e-mails from my Yahoo accounts. Please help

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  3. an errror occurred when sending the message

    Everytime I send an email, I get the message an error occurred and my email goes to drafts. please help asap

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    2 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    1 comment  ·  Errors  ·  Admin →
  5. Verification Code Loop

    Have two yahoo email accounts, they both have each other as recovery emails. Today I tried to login to one of the accounts and got a message from yahoo that it sent a verification code to my recovery email to verify it is me. I went to me recovery email and got the same message from yahoo that it sent the verification code to my recovery email to verify it is me. So now I can't access either one of my accounts because yahoo is waiting for verification codes.

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    2 comments  ·  Errors  ·  Admin →

    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. If you’ve already tried our automated-recovery process (https://help.yahoo.com/kb/SLN2051.html) you can try our Yahoo Account Pro service (US Only). Live agents are available 24×7. Here is more info: https://productcentral.yahoo.com/products/yahoo-account-pro-help

    If you are outside of the US, all of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com.

  6. Didn't know where to go.

    My spam folder is full of something that says undeliverable email .?????

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience. (

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    4 comments  ·  Errors  ·  Admin →

    You can get in touch with us on help.yahoo.com, section ‘’Contact us’’ and on Twitter at @YahooCare.

  8. Why can you not just work properly

    What the **** is going on!!!! you force users to the"New Yahoo AP" and now I have to re-log into the account every time I sign in and the log in page only works 1 in 10 attempts..... might be time for a new business e-mail account. Suggestions are welcome

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    1 comment  ·  Errors  ·  Admin →
  9. Incorrect inbox email count all the time!

    When I sign in I continually have a very high unread email count showing up. When I actually look, I have only one or two email in my inbox, none in my trash and none in my spam. Why is this so difficult to fix for for you?

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    0 comments  ·  Errors  ·  Admin →
  10. why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this

    REPOSTED AS YAHOO CLOSED IT REFERRING ME TO STANDARD TEXXT THAT DID N O T DID N O T DID N O T ADDRESS MY CLEARLY STATED ISSUE.

    YAHOO HAS CREATED MY SAME ALIAS A SECOND TIME. YES, i HAVE TWO IDENTICAL ALIASES. i ONLY CREATED ONE OF THEM. yahoo error must have ctreated the other one.

    I would be happy to delete the extra alias, but as when you delete an alias all of the associated emails history gets deleted, I do not know which one to delete.

    so i kindly request YAHOO please read this issue carefully, and…

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    1 comment  ·  Errors  ·  Admin →

    Please reach out to us on Twitter (@Yahoo Care) and we will take a look at the issue you mentioned. You can send details in a DM on Twitter or on Facebook (search for Yahoo Customer Care).

  11. my mail is sent as warning to all my contact why is it so??????????

    Dear Yahoo Team

    From 2-3 days all my sent mails are been marked as warning what probelm in my yahoo mail...

    with regards


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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    2 comments  ·  Errors  ·  Admin →

    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. You would need to visit help.yahoo.com to see what recovery options are available.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  14. EVERYTHING IS IN ITALICS. It is super annoying to view everything in italics!

    EVERYTHING IS IN ITALICS. It is super annoying to view everything in italics! Is there a bug?

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  15. YAHOO SMALL BUSINESS EMAILS CONTACTS,ETC

    Dear Sir, the Yahoo Small Business email is driving up the wall and I am unable to contact anyone at all either through the phone given or any email. Btw my email is *****@moguls2.com and I am unable to receive any email for the last 5 days and this is affecting my business. badly. Would appreciate if someone can email me or call me on my record and tell me how I can resolve this asap. It is so stupid of Yahoo to need a password to go to their help page when I am having problems with my password.

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    1 comment  ·  Errors  ·  Admin →

    Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.

    Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458

    If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…

  16. Migration Status: Error

    Just like everyone else, this new email thing is a PROBLEM. I am trying to work, using my business email and I'm leaving the country on Friday for a month. I need my email to function! At the moment, I get the following error message:

    Migration Status: Error

    I can't log into my email on my Apple Mail on either my computer or phone. All of my fancy signatures, pre-set email messages, etc, are in Apple Mail. Using the Yahoo app and browser interface are NOT useful to me. Please help me get my email working again before I leave…

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    1 comment  ·  Errors  ·  Admin →
  17. The new mail removed all my email and contacts.

    The new mail deleted all my email and contacts.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  19. Hi.. I can not access my old emails please help to load

    Appreciate your support to access all my emails

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    0 comments  ·  Errors  ·  Admin →
  20. yahoo turned off ALL my emails today

    Here is an idea for Yahoo:

    Do not turn off my email from receiving daily emails like you did today.

    Otherwise, I have to STOP yahoo mail and got to Gmail.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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