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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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369 results found

  1. ACCOUNT KEY CONTROL TO TURN ON AND OFF IS MISSING! WHERE IS IT? PLEASE UPDATE YOUR SOFTWARE AND /OR HELP PAGES TO MATCH.

    The directions to turn the account verification on and off are not correct. The button does not exist in the security section of settings. Update or provide accurate directions!

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  3. "SMTPUTF8 is required, but was not offered by host: smtp.mail.yahoo.com"

    I am getting this message while sending mail containing Unicode characters (in the name of the sender) via mail/postfix from Ubuntu CLI. Of course mail is not delivered (note: this is happening using CLI not GUI).
    Doesn't Yahoo Mail Pro support "SMTPUTF8" required for mail/postfix?

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  4. display images

    I can't view any embedded images in my email. I checked the button in security to "Show Images except spam" and I have no show images button. How can I get these to automatically display?

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    8 comments  ·  Errors  ·  Admin →

    Hi there,

    Please note that our engineers are aware of this issue and are working on it.

    We have found that many of our users who are experiencing this issue are Comcast Xfinity customers and a recent security update has disabled images in email by default.

    Customers have reported that temporarily switching off Protected Browsing in the Xfinity xFi app resolves the issue. Please see details about this service here under “Security – Protected Browsing”:

    https://www.xfinity.com/support/articles/xfi-advanced-settings

    Please contact Comcast support for further info about the service and only make changes to it if you are comfortable doing so.

    Thanks,
    Mail Product Support

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. I Don't Receive Email from Private Domains

    I have a VPS and I have different cPanel accounts on it. All the accounts using a shared IP for the mail server. But one of my account can't send email to any of @yahoo.com email. After 24 hours It gives a delivery failed notice. Server company is saying that yahoo is blocking the IP. But how its possible to send emails to yahoo using a different account on the same server ? Problem exists with a single domain. Any idea ?

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    0 comments  ·  Errors  ·  Admin →
  7. My MAC keeps giving me the pop-up that says this app is using significant memory and suggests that I close it.

    My MAC keeps giving me the pop up that your app is using significant memory and I should close it. How can I make that stop, because every time I go on Yahoo.com my MAC slows down and becomes unresponsive. I also have a tablet computer but Yahoo works great on it.

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    3 comments  ·  Errors  ·  Admin →
  8. recover email id & data

    कुछ समय पर मेरा ईमेल मैंने काम में नही लिया , याहू ने मेरा ईमेल बंद कर दिया , ईमेल को रिकवर तो कर लिया लेकिन मेरा ईमेल से डाटा उड़ गया , कृपया कोई मेरी सभी ईमेल को वापस केसे ले सकते हे कोई हेल्प कर सकता हे क्या
    मेरे कोंटेक्ट नम्बर -********************

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  9. sending name was hacked and now i can't access settings to change name back

    Several other users have reported this issue. However, the support team responds with the same useless info article on how to change.

    THE CHANGE ACCOUNTS SETTINGS IS NOT ACCESSIBLE.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  10. Not recieving mail from no-reply@**************

    im expecting to get email from no-reply@*************** since they required me reset my password but the airline told me that this deferred by your server.

    they gave me this error message "Message delivery to the host '98.137.159.26' failed while delivering to the remote domain 'yahoo.com' for the following reason: An SMTP protocol error occurred. The SMTP verb which caused the the error is 'Mail'. The Response from the remote server is ' 421 4.7.0 [TS01] Messages from 180.150.132.240 temporarily deferred due to user complaints - 4.16.'."

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    0 comments  ·  Errors  ·  Admin →
  11. email issues

    Today, when I logged in my email. I could see other three individual private email accounts.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  12. It keeps telling me to update after I already updated. Please fix this.

    It keeps telling me to update after I already updated. Please fix this.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  13. always use few days to request change password if no change can't sign in

    please solve this problem this email very important

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    0 comments  ·  Errors  ·  Admin →
  15. Error

    A big error that I noticed is that despite the fact that my email first letters are wrote in capitals my actual email address isn't which apparently led to an overlapse with someone else's email address which is similar but without capital letters either that or the messaging system from Facebook did a mistake,as far as I know there can't be two similar addresses.
    Because of this I keep receiving Facebook messages from the person in question account,not until a month or a month and a half ago I was even able to access the person Facebook account by simply…

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  16. class action suit

    I am ready to join a class action suit for small business accounts. In the latest upgrade they lost my folders that have emails back to 2004. They are critical to my business and taxes.

    I cannot begin to tell you how much business I have lost because of Yahoo problems.

    ********************@gmail.com

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    0 comments  ·  Errors  ·  Admin →
  17. I can't get in my Small Business Email. It just keeps telling me to sign in again and returning me to a yahoo account.

    I can't get in my Small Business Email. It just keeps telling me to sign in again and returning me to a yahoo account.

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    0 comments  ·  Errors  ·  Admin →
  18. error: Email address not recognized. Why was my account blocked for?

    Solve the problem with the not recognized email accounts, please. I am waiting for 8 months to get answers to my complaining email sent to Yahoo assistance. Do something!

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    0 comments  ·  Errors  ·  Admin →

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  19. I can't get to my business account. It says I need to sign in to update but when I sign in I get the same message. I don't have twitter.

    I can't get to my business account. It says I need to sign in again to update but when I sign in I get the same message. Please don't ask me to send something to twitter because I don't have twitter. And I NEED my business email.

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    0 comments  ·  Errors  ·  Admin →
  20. It not working properly,

    Just give back the old version. Some idiots are stealing my data from yahoo.

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