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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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443 results found

  1. Why does my Yahoo say, "Yahoo South Africa" when I'm in NYC?

    Why does my Yahoo say, "Yahoo South Africa" when I'm in NYC? Never been to SA.

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  3. Logged into Yahoo Mail after absence. All past messages are gone. Why?

    Logged into Yahoo Mail after an absence. I should have seen thousands of past messages. Found the new Yahoo format and that all my past messages no longer exist. I did not think Yahoo was deleting customer data without regard, but it appears they have.

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  4. I can't receive any email. thanks yahoo.

    I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any email. thanks yahoo.I can't receive any…

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  5. How can I log into my desktop email without having to verify through my phone every time?

    How can I log into my desktop email without having to verify through my phone every time?
    Can you go back to the password method instead of having me go get my phone to verify through the yahoo app that I'm who I am when trying to access email from my desktop computer? It's a real pain in the butt!

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    2 comments  ·  Errors  ·  Admin →
  6. stop making me having to re-sign in every time i wanna check my mail

    Yes i am aware there is a “Keep me signed in” checkbox when i log in, just below the password field, but it does not work! I keep having to resign in EVERY TIME. Please fix it.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If you’re clearing cache and cookies regularly, you’d be asked to enter your credentials to log in to your Yahoo account.

  7. Please help. My NOTEPAD and Calendar are not working. I get a blank page on all browsers. Please please please help.

    Please help. My NOTEPAD and Calendar are not working. I get a blank page on all browsers. Please please please help.

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  8. SOMEONE IS USING MY E-MAIL ADDRESS FOR THEIR CELL PHONE ACCOUNT

    I am receiving e-mails from Sprint about my account and I don't have an account so someone has the same e-mail as me. how can this happen

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  9. download old message

    I download from https://messenger.yahoo.com/getmydata , but not full message. please help me.

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  10. unable to load science-news (3 separate services) on homepage - cannot delete those science-news boxes until they load!

    unable to load 3 science-news boxes on my homepage - and I cannot delete those science-news boxes until they load! Totally aggravating, I'm stuck with 3 empty boxes on my homepage... until yahoo decides to fix it!!! Another smooth-move from yahoo...

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  11. all folders are empty, can't receive emails from any email addresses

    I'm checking back after years of not using my Yahoo mail box, and I can't receive emails from any email addresses. This is the error message I got back when I sent from my work mail: " The response from the remote server was: 550 relaying denied for ...@yahoo.com.cn"
    Please can you kindly explain and help.

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  12. Paper clip says "Message has attachments" but there's no way to open them.

    Make it so when you click on the paper clip, it opens up attachments. I cannot figure out how to open attachments in my mail and clicking on the only thing that appears, that being the tiny paper clip, does NOTHING.

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    0 comments  ·  Errors  ·  Admin →
  13. yahoo email changes my email address to aol

    When people reply to my emails from yahoo account, it changes my address to an aol email address!!!! Why? I never even had aol email address! Please fix asap.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    It does sound like your sending name may need to be corrected as well. You can check your sending name by following the page here:

    help.yahoo.com/kb/sln28072.html

    Thank you!
    Mail Support

  14. Inbox doesn't load unless i quickly open a message.

    Inbox doesn't load unless i quickly open a message. Please fix this bug! I have this issue on the desktop chrome browser. I am using a mac computer.

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    0 comments  ·  Errors  ·  Admin →
  15. Major email send and receive issue.. cannot send or receive emails

    I can't send or receive any emails.
    I'm using my yahoo account registered with yahoo ***********@yahoo.com and not able to receive or send email. there is no direct way to contact yahoo, i tried all the help center, everything, even tried mobile app, same issue.. i . believe its issue with yahoo not with my computer or app. plese fix it.

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  16. For some reason when I go to sign into this account I receive the message underneath that I haven't used this account in nine months? Fix it

    And I have used my alternative account. I was told I haven't used that account in over a year, when signing into this account. Please correct this issue. Thank you as it is my alternative account for receiving a new password in the event of forgetting my present password. I would appreciate your feedback on this.

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    1 comment  ·  Errors  ·  Admin →
  17. Need some help all my e-mails are going to spam and I don't know why how do I fix this help pleasee

    Need some help all my e-mails are going to spam and I don't know why how do I fix this help please

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    2 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If emails from your Yahoo account are going to your recipient’s Spam folder, make sure they mark them as Not Spam on their end.

    If you’re a company sending to Yahoo and your emails are going to users’ Spam folders, you can reach out to our Postmaster team for help:

    https:/postmaster.yahoo.com

    Thank you!
    Mail Support

  18. Web Attacks on Yahoo

    I keep getting redirected out of Yahoo and Norton tells me it's prevented a web attack. Sooo, I added an ad blocker. It's been enormously helpful. Except now yahoo keeps telling me my browser settings are interfering with mail features. It wants me to remove the ad blocker. Ya think? Get rid of the virus or whatever on your page, Yahoo, and I'll remove the ad blocker for you right away. Otherwise, it's staying so I can actually access my mail.

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    1 comment  ·  Errors  ·  Admin →
  19. We're glad you're here

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    Responded  ·  Product Support responded

    We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:

    Manage Account Key from a web browser

    - Go to the Yahoo Account security page.
    - By “Yahoo Account Key,” click Manage.
    - Click the toggle to the right of any device you want to turn on or off.
    - Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.

    Manage Account Key from a Yahoo mobile app

    - From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
    - Tap the Account Key icon Image of the Account Key icon..
    - Tap Manage Account Key.
    - Tap the toggle to the right…

  20. my last old mails and contacts is deleted how can I gets

    how can i get recall my old mails and Contacts

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