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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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369 results found

  1. There should be a way to log tickets for errors encountered in Yahoo Mail.

    There should be a way to log tickets for errors encountered in Yahoo Mail. Today I ran into an issue as I was unable to view or download a .jpeg attachment to one of my emails.

    An error code was produced, but there is no way to log a support ticket to fix the problem, I called the telephone support line and the CSR told me that there was no way to raise such a ticket.

    She also had no way to receive the error codes thrown upon attempting to download or view the photo:

    Error code was:
    {"error":{"code":"EP-5000","requestId":"52008790-dc7a-11ec-c000-35d942ea1477"}}

    There…

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    0 comments  ·  Errors  ·  Admin →

    Hi Paul, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  2. Separate Emails from Multiple Senders

    Your inbox server (pop3/imap) is not telling all characters apart. For instance, it is reading a star character as a separate vendor name. It is where Oracle Java and Python3> do not know how to decrypt UTF-8>. Right, C++?

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  3. Please quit categorizing my account as SPAM. I use it for business.

    I am just communicating with my team. Is this an intentional censorship? If it is not please remove the restrictions on my email account.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  4. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  5. email issues

    yahoo, will not allow me to respond to emails addressed to myself, everyone comes back saying the address is not verified. I have been in contact with several realtors and even to my spouse, and will not allow me to send her an email

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  6. My 2FA is not working.

    For about a week now, my 2FA isn't working.
    Whenever I sign-in, I get the notification sent to my phone and I enter the correct code in my browser, but I still get an "invalid password" error.
    I've checked all the obvious options, I don't use any kind of auto complete or any stored credentials. I can sign in with an alternate method, just not with the Yahoo app on my phone.

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    2 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  7. Provide better technical support. There is none and no way to contact to fix issues not identified on help page

    Yahoo needs to provide better support. There is no way to get technical support if there is not a problem identified on their "help" or "unhelpful" page. I currently cannot utilize my yahoo account.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  8. Allow .biz address

    A website indicates ​info@theheads.biz as its contact email address. When I try to send an email to ​info@theheads.biz from my Yahoo account, Yahoo indicates that the address is invalid. I tried the same thing in Gmail and the message went out just fine, and I received a reply from the person to whom I emailed.

    I'm not sure which versions of Yahoo Mail have this bug, but I was using the webmail version. If Yahoo personnel read this soon, they will be able to see the message I tried to send, because it's the most recent one in…

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  9. Dear Yahoo Customer Care Team, I found that some of my attachments in my emails were unable to be downloaded. I re

    Dear Yahoo Customer Care Team,

    I hope you are well.

    I found that some of my attachments in my emails were unable to be downloaded.

    I received the below error code after clicking "download" :

    {"error":{"code":"ET-5006","requestId":"ef241a65-5c9a-814e-1cc9-b0000301b900"}}

    Would you please be so kind to help fix the problem?

    I look forward to hearing from you soon.

    Thanks a lot.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  10. 2 step verification code received via text is rejected as being incorrect. That received via email works.

    2 step verification code received via text is rejected as being incorrect. That received via email works.

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    1 comment  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  11. Can't Delete Anything

    Every time I try to delete a message and leave the page (or reload it) it keeps giving me a message: 'Reload Site? Changes you made may not be saved.'

    Now I've had this message before and often just have to 'cancel' it, wait a moment and then I can either reload/leave the site no problem. Messages that were deleted or read stay as such.

    But not this time.

    Now when I leave or reload the page? Nothing saves. The messages that I deleted are just sitting back in my inbox, unread. I'm using google chrome if that helps? But…

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  12. iphone app crash

    iPhone app crashes after 2 seconds of use or clicking on any email. When trying to report the issue through app store, it said I didn't even have the app installed and therefore could not give feedback. This is 100% un-usable.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  13. Can't click on links in email. When i receive emails with tokens or query parameters, links become unclickable.

    Can't click on links in email. When i receive emails with tokens or query parameters, links become unclickable.

    If there a place where we can maybe submit domains to be whitelisted? We are unable to click any links especially reset password links or links with tokens or query parameters. This is horrible.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  14. Receiving email

    I am not receiving emails from noreply@churchofjesuschrist.org

    The yahoo server is rejecting these messages. Could you please remove this address from the yahoo reject list/filter?

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    1 comment  ·  Errors  ·  Admin →
  15. Make yahoo contactable! No emails for 20 days!

    no emails. No chat unless you pay! Screwing up my life!

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  16. 544 6.6.0

    On 3/24/2022 10:07:00 AM Error was, "The message could not be sent to the SMTP server. The transport error code was 0x800ccc6f. The server response was 554 6.6.0." This came from an Excel VBA Macro for Email automation. Which has worked for years. Recreating passwords did not help.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  17. incoming mail receive very late.....please slove this problem

    incoming mail receive very late.....please slove this problem

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    1 comment  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  18. Yahoo Mail app on MacBook Pro M1 Pro is crashing when action "Yahoo Mail -> About Yahoo Mail" is performed

    Yahoo Mail app on MacBook Pro M1 Pro is crashing when action "Yahoo Mail -> About Yahoo Mail" is performed. Please test and fix the issue ASAP.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  19. Messages are marked as read, but I have not read them yet.

    Messages are marked as read, but I have not read them yet.

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    0 comments  ·  Errors  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  20. Not about new mail, rather Nortoncancelled subscription.

    My complaint is ca ncellation of Nirtin for my MacBook a yeag ago, informed yahoo and am still getting deductions..SO I cancellled my credit card. You OWE me big time. If youmake it right I will rejoin Yahoo. If nit ni way!!!! **

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    2 comments  ·  Errors  ·  Admin →
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