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Dear Yahoo Customer Care Team, I found that some of my attachments in my emails were unable to be downloaded. I re

Dear Yahoo Customer Care Team,

I hope you are well.

I found that some of my attachments in my emails were unable to be downloaded.

I received the below error code after clicking "download" :

{"error":{"code":"ET-5006","requestId":"ef241a65-5c9a-814e-1cc9-b0000301b900"}}

Would you please be so kind to help fix the problem?

I look forward to hearing from you soon.

Thanks a lot.

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Cynthia Choi shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

Hi there, 


Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


Looking forward to your reply! 


Thank you, 

Yahoo Mail team



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New Mail: Errors

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