My 2FA is not working.
For about a week now, my 2FA isn't working.
Whenever I sign-in, I get the notification sent to my phone and I enter the correct code in my browser, but I still get an "invalid password" error.
I've checked all the obvious options, I don't use any kind of auto complete or any stored credentials. I can sign in with an alternate method, just not with the Yahoo app on my phone.
Joao Gomes
shared this idea
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Riccardo Caroselli
commented
I have this issue too. I put my phone number into the form and then I get no sms so I am locked out of my account.
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Joao Gomes
commented
Hello. I don't use social media, so I'll just update this here.
Today (22/02/2022) I couldn't use 2FA again. Looks like the error is only when there are two letter blocks in the authentication code. When I get an authentication code with just one letter block it works just fine. Today I tride XXXX<space>XXXX and XXXX<nospace>XXXX and got an error on both tries. Caps lock was off, and I entered the correct code. When this happens, using another way of logging in works fine.