New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Fix subscribing to folders with IMAP

    Subscribing to folders from Thunderbird with IMAP stopped working about 2 weeks ago. All Yahoo folders are shown and I can't unsubscribe them. Please fix this bug!

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    5 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  2. get someone with some common sense to answer it this is a hopless site

    the wost unorganised site ever ,,i rang up it was so bad ,,your phone staff are usless ,,right from the start i have had the wrong location attached to me ,,so i rang up i was assured it was fixed and it wasnt the people running this wouldnt have a clue about doing things properly my many attemts to get this right has failed ,your site is a joke with untrained untalented people answering the phone just a hope
    less site

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    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team




  3. my emails are going to trash

    My emails are being sent to other people's trash

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  4. what is wrong with the mail, i start typing an e-mail and it inserts words that that I did not type or it puts the curser back at the beginn

    I start typing an email and it puts in words that I am not even typing. I thought it was my computer but I have three computers and it does the same thing on all of them so it is Yahoo mail, not my computer. Please get this fixed as I have been with yahoo for many years and I hate to have to change to another email because of this problem.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  5. failing to add attachments . whats happening guys

    failing to upload attachments. what is happening guys?

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  6. Provide People with "REPORT PROBLEMS" FEEDBACK CAPABILITY!!!

    Provide People with "REPORT PROBLEMS" FEEDBACK CAPABILITY!!!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  7. Issues with using Two Factor Authentication Apps

    I had setup Google Authenticator App with my yahoo mail accounts for two factor authentication. Once I setup the Authenticator app I had sync issues with my two yahoo mail accounts. One in particular would constantly require me to log back in. Moreover I would not see updates to my mail unless I toggled between the two accounts through account manager function. That only worked on a web browser. That function wasn't possible with the Yahoo mail app.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  8. Get rid of first page that says "Page not available"

    Checking mail brings up "Page not available" and beneath that there is a box that says "Go to inbox". Why the extra step? Get rid of that first page and just go straight to the inbox.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  9. web mail opens spam when you want to flag it as such

    on top of the now broken and non-functional spam filtering, your website (yahoo mail) now opens spam when you don't want it, when we're trying to flag it as spam.

    your website is now making it easier for spammers to download hostile content (we can't even get text-only format, html is the non-changeable default) and/or to confirm our addresses.

    yahoo mail is now turning to be a real security risk, an ally to spammers, this after decades of working fine.

    i don't care what your excuses are, it was working before, fix your webmail interface NOW.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  10. Can no longer send emails or answer emails. Everything else is fine.

    Can no longer send emails or answer emails. Everything else is fine. Get a message instead 'We experienced some difficulties when sending this mail' - when I try to click that new built up tap away, I get another message 'this message cannot be saved as a draft'. Both does not make ANY sense ...

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  11. emails wont download on windows mail app

    Recently I have had constant issues with yahoo mail on the Windows Mail app including emails not downloading and many of those that do download rendering incorrectly.

    The ones unable to download are only a few KB in size, so it's hard to justify that after several hours of the email arriving it is still not downloaded and refuses to download if attempted manually.

    The emails with rendering issue will either show as either raw header data or raw HTML code, these are frustratingly hard to parse in the case of the HTML code, and completely useless in the case…

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  12. My mail is not syncing. Where can I find clear directions on how to get this sorted. I need access to my inbox, please!

    My mail is not syncing. I keep getting an error message that something went wrong every time I try to log back in. There is no more info or instructions on how to solve this. Please, can you advise where I can find clear directions on how to get this sorted? I need access to one of my inboxes, please!

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  13. Why is my email showing up 2 days later? HELP!!

    Been having trouble downloading my email and today I'm getting mail that is 2 days old. HELP!!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  14. yahoo account won't sync.

    Tried 8 x , logged in, etc. It won't syn and wont update

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  15. STOP! posting viruses for Norton and McAfee, I try to block their notice and they keep coming

    Not understanding why you Block Pop-Ups they keep coming. And they are 'ALL' viruses

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  16. mail pro

    I upgraded to mail pro and now it has gone. When I try to pay agin it says outstanding balance ? No Idea what that means and it says insufficient funds and outstanding balance again. So no idea what has happened. I have signed out and in again. Nothing ZilchI
    I had a similar problem last year and then it sorted itself out. Now it is happening again and other people mention it as well. I am using an Apple computer and not Windows or UNIX

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  17. Your "out of date" email glitch doesn't work, there's an error message. $100.00 off my bill if you want to know more.

    Your "out of date" email glitch doesn't work, there's an error message. $100.00 off my bill if you want to know more.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  18. Yahoo mail server is too unreliable

    "Hmm. We're having trouble finding that site"
    "We can't connect to the server at mail.yahoo.com"
    Sound familiar? It happens all too frequently these days.
    Here's my idea: try fixing it, or yahoo mail will be too unreliable for me and I will have to change to some other provider.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  19. Alert use to messages that are unable to be delivered

    The following message is of little help:

    "
    Sorry, we were unable to deliver your message to the following address.

    <Example@Example.com:
    Unable to deliver message after multiple retries, giving up.
    "

    If a message fails to be delivered for some reason it is important to know about it right away and not 3 hours later once the mail daemon gives up, as some emails are rather important.

    Please alert the user that something like this is occurring as soon as it occurs so they can attempt to find a solution such as use a different email address or…

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  20. I have a problem so I click on Contact us and Landing Here: please add this to the list of problems with your programs!

    So many popup cause mouse to land on the wrong part of the pages. Deletions don't stay deleted and take half hour to load and just long to delete! Spam bot are make this page unusable. Does Customer service have an email? Where Can I customer Find it? Why would any pay for this service? Don't Running away!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


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