New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
324 results found
-
Not receiving email from a specific domain name
Good morning Yahoo Mail Team. I am not receiving any email from a specific domain credixcm.com. This is the error message received by the sender 24 hours after sending:
Échec de la remise pour ces destinataires ou groupes :
** (@yahoo.fr)
* (*@yahoo.com)
Nous n’avons pas pu remettre votre courrier, car le système de courrier du destinataire n’a pas répondu, malgré plusieurs tentatives de contact.Contactez le destinataire par un autre moyen (par exemple, par téléphone) et demandez-lui d’informer l’administrateur de son courrier que leur système de courrier semble ne pas accepter les demandes de connexion de votre…
Hi there. Please reach out to the sender and ask them to contact us through our Postmaster Help page https://senders.yahooinc.com/.
-
Mail not marked as spam fixes
I want the providers to fix mail checks so that the messages, despite not marking those addresses as spam nor blacklisting. I had some couple of messages that was supposedly to receive but they never release any.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Verification Code not sending
Apologies for posting a technical issue on this post. I am in Australia, unfortunately, none of your suggested technical contact phone numbers accept calls from my region, your help menu does not offer any assistance to internationals, and contacting a Yahoo specialist does not work from Australia. I did however contact Yahoo headquarters in California, but it just went to message bank. IF you can, please forward through a help line for international technical support. I did contact Yahoo Australia in Sydney, but they are just a media centre, and offer no support for anything.
For the first time in…
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Not receiving e-mails
Since last week, I stopped receiving e-mails from certain addresses/domains. It is extremely annoying especially because the e-mails are work related. I checked all the spam/trash folders, all the blocked addresses and security settings, no sign of anything going wrong, except receiving said messages.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
HOW I CAN CONTACT WITH YOUR SERVICE CUSTMER
how i can contact with your service
Hi there,
Please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Hi, it seems like one of your mailservers have been blacklisted. I have not received some emails that are sent and they are getting Error
Below is the message they get when they email me. according to MXtoolbox this is missing DMARC check
Error Details
Error: 550 5.0.350 Remote server returned an error -> 552 1 Requested mail action aborted, mailbox not found
Message rejected by: mtaproxy203.free.mail.ir2.yahoo.comNotification Details
Sent by: DB8PR04MB6970.eurprd04.prod.outlook.comHi. Thank you for writing to us. Please be advised that Yahoo is protecting you by prioritizing authenticated email. The small business or domain that is trying to email you needs to update its DKIM settings/security with its email provider. We can help you inform the sender about the problem, but unfortunately, we can't directly fix the issue ourselves. Let the sender know there's an authentication issue on their end specifically with DKIM (DomainKeys Identified Mail).
Recommend they configure DKIM for their emails. Direct them to go to https://learn.microsoft.com and search for Email Authentication in Microsoft 365.
They can contact Microsoft directly for DKIM setup assistance. We apologize for the inconvenience and appreciate your patience while Microsoft resolves this issue.
-
incorrectly marked Spams
This is regarding yahoo mail. Trying to find a way to ensure my domain's email are not marked spam.
Recently, all the emails I receive with a specific domain in the mail (@sadaataid.com) are ending up in my spam folder. These may be forwarded mails (the domain in the "To" field) or sent from that domain address (in the "From" field).
I happen to manage that domain, and I know that there aren't any unsolicited mails sent from those accounts. So I am not sure why Yahoo keeps classifying those as "Spam". What can I do to help fix this?
…
We're sorry to hear about that! The issue you're describing seems like something our Postmaster team can assist you with, please reach out to them at https://senders.yahooinc.com/contact/
-
Fetch feature fails
The fetch feature for collecting all the emails from a single sender displays an error message. This problem comes and goes. Gets tiresome not being able to follow a senders email chain.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
some e-mails are not received
Hello,
i did not had any issues with my yahoo account since i started using it almost 30 years ago. Since two weeks some mails, from people which i received e-mails with no problems in the past, are not received. They have all different domain names. Other mails are received with no problems. Those people receive a message that the mail is undelivrable but the message doesn't really indicate the reason. I'm only using 0.67% of the storage. Is there any other reason why i can't receive some of the mails i need to receive?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Verification code is not being recd on mobile phone
My father has an e-mail account on yahoo but he is not able to access and even mobile phone option for password recovery is not being shown. Earlier mobile phone was seen 1 day ago but when tried to recover password the verification code was not sent despite several attempts
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
I'm not receiving all emails, mainly those originating from Outlook. Fail Yahoo..
I'm not receiving all emails, mainly those originating from Outlook. I've attempted to send emails from two different accounts, including replying from sent emails from Yahoo account, but the issue persists.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
my Yahoo email doesn't work anymore. Can't send, can't delete and lost all my addresses
my Yahoo email doesn't work anymore. Can't send, can't delete and lost all my addresses. Can't find anyone to help. Very upset
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
outlook not being able to send to yahoo email address
I am not receiving emails from people using outlook. Outlook cannot send emails to yahoo accounts at this time.
Please fix this issue, I have no idea how many emails I am missing at this time or who might be trying to contact me. When sending from outlook account, it comes back as undeliverable. It is a recent issue. Never had that problem before so don't suggest to check my spelling or anything as that is NOT the issueHi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
I can't receive emails sent from the Microsoft Server anymore.
Email sent from accounts using the Microsoft server don't make it into my Inbox anymore since last week. No idea why.
Diagnostic information for administrators:
Generating server: SY4P282MB1898.AUSP282.PROD.OUTLOOK.COM
Receiving server: SY4P282MB1898.AUSP282.PROD.OUTLOOK.COM
Total retry attempts: 26Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
we created a yahoo account to test the problem that is affecting our company, we use Microsoft exchange addresses and are unable to send ema
we created a yahoo account to test the problem that is affecting our company, we use Microsoft exchange addresses and are unable to send emails to our customers who have yahoo accounts. We have opened a ticket to Microsoft and are now asking you to check and correct this issue as well
We're sorry to hear about that! The issue you're describing seems like something our Postmaster team can assist you with, please reach out to them at https://senders.yahooinc.com/contact/
-
klasör oluşturmuştum ve klasörlerimin içi boşaldı onları tekrar yükleyebilirmisiniz?
klasör oluşturmuştum ve klasörlerimin içi boşaldı onları tekrar yükleyebilirmisiniz?
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Need free tech support for those already subscribing to Yahoo plus.
Adding mailboxes to an existing domain is virtually impossible.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
yahoo mail not recived
Please recover my yahoo account Email issues
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Why can't I login til my Yahoo mail?
Jeg har ikke kunne logge inn på min Yahoo mail i hele dag 8/2-24, hvorfor det? Jeg har ikke klart å finne ut av problemet, det må vel Yahoo kunne.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Yahoo mail should remember my password
Your system does not remember my password. Each time I log in I have to create a new password. Caps lock is not on. I create a password and copy it to a document so the next log in attempt is the same password.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
- Don't see your idea?