Adrienne J. Kovar
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7th rankedAdrienne J. Kovar
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101st rankedAdrienne J. Kovar
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I have had a Yahoo! account since 1996 and have had premium mail (Mail Plus) since 2003. I'm posting here at the advice of Yahoo Customer Care, and I'll tell you exactly what I told them on 8/8/2025 about the newest version of Yahoo Mail.
"The new Yahoo Mail is awful and ugly. It's obvious that you're trying to make it more like Gmail, which I can't stand. I can't see my middle initial in my account name. I can't see my settings bar to the right. I don't want to see all my starred messages to the right. I want all of my inbox messages to be seen as default--not priority messages or any of that other nonsense. I pay $40.00/yr for this. I deserve better. Please reply."
While waiting for a reply from Yahoo!, I found a way to make sure my middle initial was displayed, and I reverted to the older version of Yahoo Mail. When Customer Care replied on 8/6/2025, I emailed back asking how long the old interface would be available. Customer Care replied to me on 8/11/2025, stating "Unfortunately, we don't have the exact information till when you can use the classic version of Yahoo Mail.[...]Please be informed that there will come a time that the new Yahoo Mail version will be the default version."
To repeat, the new Yahoo Mail is too much like Gmail, but worse. If I wanted a Gmail-style email account as my primary email account, I wouldn't be paying $40.00/year for Yahoo Mail Plus. I hope that Yahoo! is not just soliciting ideas for the sake of alleged "due diligence" with the actual intent of disregarding them.