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It was already mentioned complaint (i think) but at one point, you could copy + paste a URL and the hyperlink would then transform and appear as a visual thumbnail, inside the email being sent.
Within this visual GUI era of handheld and phone capacity, this is a very imperative feature, that allows the user instant capacity to engage in the experience of email...it was once a competetive advantage as to why I stayed on with yahoo...as opposed to creating a new email account with google or gmail...
Now that it is gone, there is no need to remain with YAHOO, any longer...as it was their one competitive advantage that they had at their disposal (in trying to keep up with the social media format for communication) that they've been losing, lost,...and will now potentially lose...a loyal user
As branding wise, when ppl say yahoo as an email address it already has a connotation of not being new...but rather old...in the same category as saying 'aol' or 'myspace' or, etc...young folks don't even acknowledge the concept of having an email
Therefore yuh done messed up...because in the attempts of trying to keep up, or keep up with the trends ya may've just un-intentionally, overlooked one of your competitive advantages of being online and possibly lost the loyalty of one of your repeat customers, in the attempts of trying to accommodate and behave like NEW, shame...
(AI) is not the smartest, it is just a smart & efficient tool, able to outdo the human ones (human tools)
ie.https://www.youtube.com/watch?v=LRh1xU-HbnQ (after pressing enter) the copied link when placed in a message would populate as a thumbnail...making the email experience more visual, and therefore user friendly.