Tiffany Walker
My feedback
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27th ranked
Hello, just wanted to let you know we already have designs on bringing back your mailboxes/accounts back to the top, left hand side. So when the column is expanded you will be able to see all of them, clearly (no hovering) along with the unread counts.
Thanks for your feedback! 💜
An error occurred while saving the comment Tiffany Walker
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1st ranked
An error occurred while saving the comment Tiffany Walker
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**The mobile app version now has far superior functionality than the desktop/laptop browser version - which is ridiculous! Everything listed below the app does better - which it didn't used to be that way, and your goal should've been to make the mobile app equal to the browser desktop version. The only thing I wish Yahoo did that Gmail does better is have color-coded folders and that organizational element. THAT'S IT. If I wanted to look at a Gmail screen, I'd just go to Gmail. HELLO. You just compromised and diminished your own USP that made Yahoo unique. It's a shame. Now, between a crapped-out UX/UI/CX on Yahoo email and how Yahoo chooses to use OpenWeb for their news censorship, a notoriously sexist/misogynistic and whitewashed censorship system run by a bunch of dipshit men, I will now phase out using Yahoo. You are now considered the new Hotmail anyway.
1. The email navigation bar that lists all other email addresses synced into Yahoo for the purpose of STREAMLINING navigation between them and literally to keep users on Yahoo as their "headquarters" and one-stop-shop was, for some stupid reason, moved from the top left all the way to the bottom. That choice slows usability down tremendously, and the navigation bar needs to go BACK UP TO THE TOP LEFT so the user can quickly navigate between addresses, which was the whole purpose of Yahoo creating that USP functionality: so the user syncs competing company emails but stays on Yahoo platform with Yahoo ads! With that email list navigation now at the bottom, it defeats the purpose of streamlined usability, as the user is slowed down in several different ways. First is the act of taking the user out of being in the driver's seat, being able to see right off the bat with easy visual access to what email they want to start on, or not start on, which humans read from top to bottom and left to right. With the email list navigation toggle bar being at the very bottom, UNDER all emails, the user is being forced to take the extra time to both visually look down and then exert more mental thought to activate the cursor to scroll down to get to the email listing area; whereas with the previous layout and that list was at the top left, the user only needed to exert a quick glance AND a quick click from a stationary list design for efficiency. It's literally common-sense functionality and design 101 to put it at the top, like getting ready in the morning: you don't start with an outfit and shoes on; you choose what you want to wear that day. Then once the user is forced to take that extra mental moment to scroll down, they are faced with ANOTHER hoop: the navigation bar now being a FLOATING, crapped-out pop-up navigation toggle box that is ridiculously sensitive, where if you aren't fully mentally alert and ultra-precise with maneuvering the cursor arrow all within the now super tiny constraint of the floating pop-up box, treating it like it's a game of Operation - the pop-up list quickly pops away because a user's finger isn't perfectly straight with the user's full muscular attention. The user has to spend more time to mentally re-engage a blinking, floating pop-up. In what world did someone think that UX/UI design was efficient? Seriously. Efficiency is slowed by 50%! ALSO, b/c the new layout has that navigation bar at the very bottom, it creates yet another slowed, crapped-out UX/UI/CX inefficiency due to the fact that whenever a user needs to work on something else on the laptop and had to either shrink the size of the browser screen down and/or position the browser email screen lower on their laptop screen to do so, the user can't quickly refer back to emails/email list to work simultaneously and seamlessly b/c of having to stop everything to fully drag up the email browser screen to reposition the screen far enough up on the laptop screen in order to get to that small navigation that is sooo far down at the bottom left. Whereas before, the user could easily toggle to another email address because it was at the top of the screen of the Yahoo layout, and w/o dealing with a crapped-out floating pop-up screen. What was anyone thinking?!? Again the mobile app now functions 200% better because the email list is an extremely user-friendly, accessible "burger" toggle bar located at the top left corner, and you only need to quickly tap with one fat finger hit and the email list pops up into position, with the entire email list easy to see - not an overly sensitive, floating/moving toggle, and easy to tap the email address you need w/o it popping away because you weren't perfect with your cursor as it is on the laptop. RIDICULOUS HOW THE APP IS BETTER.
2. Bring back the desktop version's UX/UI functionality to have an inserted PNG picture with the option to make it "Small," "Large," or an attachment!!!! I couldn't believe that functionality was removed! I learned the hard way and then had to take more time to use the mobile app version after I inserted PNG into
Tiffany Walker
supported this idea
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I put in a complaint a week ago with the 4 issues that have made yahoo email horrible to use, but I'm not PLEADING to at least correct UX/UI functionality that lessens your whole brand.
The list of synced email accounts, which used to be at the TOP LEFT, above the mailbox of emails so that you could both immediately and easily see what email address you were in, and then easily navigate between addresses due to that UX/UI toolbar being far superior to quickly clicking to the address you need, is now at the very, very bottom of the list of emails/mailbox. With that UX/UI change, you have 100% negatively affected basic, common-sense workflow speed. Beyond the whole emails/mailbox now being too small a font for quick viewing, I don't even clearly see which email box I'm in, whereas even the phone app allows you to clearly see which email box you are in and THE BEST drop-down email address list to quickly get to another address.
What also needs to be restored is the basic functionality of making a PNG/JPG insert into the body of an email have the size options of "small, large, attachment, or remove" that was there for years! Now I insert a tiny PNG and it is HUGE in the email and embarrassing to send but no other choice. I now notice the ability to adjust the size of a PNG that the phone app still had is now also gone. WTF??? It is a basic UX/UI that didn't need fixing, much less removing it altogether. Who is making these choices? It seems clear no one has studied human-design functionality. PLEASE FIX THIS ASAP!!!!!!!!!!!!!!!!!!!!!!!