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There was absolutely no reason to force switch us over to the new email format and repeatedly tell us before it was a good idea to switch, trying to force it on us all along. That is bad practice and a good way to alienate people. Whoever came up with the idea of forcing this on us should be sacked and their salary put towards damage control and giving us back what we're asking for -- which has been for many years a stable, unchanging, reliable interface. If it is not broke, there's no reason to fix it, unless it's just the higher-ups who want to justify the reason for existence of their job within the company.