532 results found

1. #SCOUT

   Subject: Scout feedback from an early power user: missing feedback infrastructure

   Hi Yahoo Scout team,

   I’ve been using Scout heavily since launch and wanted to share some early feedback from the perspective of a power user who is actively stress-testing the product.

   Scout’s core concept is strong. The responses are thoughtful, source-aware, and honest about gaps. The underlying model quality is not the issue. The problem I keep running into is the absence of a real feedback and signal-routing mechanism—and I think this is the highest-priority product gap right now.

   Here’s what I’m seeing:

   Scout is already capable of identifying where it falls short compared to competitors (UI gaps, personalization, memory behavior, response styles, etc.). As a user, I can point out specific feature needs and explain why they matter. The issue is that there is currently no clear path for that signal to go anywhere actionable.

   There’s no obvious way to:
   • submit structured feature requests
   • indicate preferences (depth vs brevity, technical vs plain, etc.)
   • see whether feedback is being tracked
   • understand what’s coming next

   As a result, useful product insight just… stops at acknowledgment.

   Why this matters

   Scout is competing in a space where Google, OpenAI, and others already have significant technical advantages. Where Scout can win is feedback velocity and user insight—especially given Yahoo’s long-standing data assets and large logged-in user base.

   Right now, that advantage isn’t being realized because the feedback loop isn’t visible or first-class.

   Concrete suggestions (prioritized)

   Before adding UI polish or new features, I’d strongly recommend focusing on feedback infrastructure:
   1. In-app feedback routing
   Allow users to submit feature requests or product gaps with context (what they were doing, why it mattered). This should route into a real intake queue, not a black hole.
   2. Preference signaling
   Lightweight prompts asking users to choose between response styles (concise vs deep, technical vs plain) would immediately improve personalization and give the team actionable data.
   3. Public or semi-public roadmap visibility
   Even a basic “working on / considering / shipped” view builds trust and shows users they’re contributing to something evolving.
   4. Feedback loop closure
   When features ship based on user feedback, tell users. That single step dramatically increases loyalty and engagement.

   Bottom line

   Scout doesn’t have a model problem—it has a signal flow problem.

   Early adopters are already offering high-quality product insight. Without a way to capture, route, and act on that insight, Scout risks losing momentum despite having a solid foundation.

   I’m sharing this because I want the product to succeed, and I think fixing the feedback loop early will pay off more than almost any single feature addition.

   Thanks for building something interesting—and for listening. also, Dark mode come on!

   — A Scout early power user

   Subject: Scout feedback from an early power user: missing feedback infrastructure

   Hi Yahoo Scout team,

   I’ve been using Scout heavily since launch and wanted to share some early feedback from the perspective of a power user who is actively stress-testing the product.

   Scout’s core concept is strong. The responses are thoughtful, source-aware, and honest about gaps. The underlying model quality is not the issue. The problem I keep running into is the absence of a real feedback and signal-routing mechanism—and I think this is the highest-priority product gap right now.

   Here’s what I’m seeing:

   Scout is already capable of identifying… more

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2. New My.Yahoo

   Been using Yahoo since 1995.

   Taking My Yahoo page away is the worst idea you all came up with. I need my all my bookmarks and files where I can find them. Important news to flash is good but all the trivial media entertainment celebrity tidbits is just a waste of space. Who really cares who is messing around with who.

   The proposed "New Home Page" is a definite a GARBAGE idea. The prior version provided a compact and user content selected format in 3 or 4 columns with convenient links to articles, The new format requires excessive scrolling to find links of interest.

   Been using Yahoo since 1995.

   Taking My Yahoo page away is the worst idea you all came up with. I need my all my bookmarks and files where I can find them. Important news to flash is good but all the trivial media entertainment celebrity tidbits is just a waste of space. Who really cares who is messing around with who.

   The proposed "New Home Page" is a definite a GARBAGE idea. The prior version provided a compact and user content selected format in 3 or 4 columns with convenient links to articles, The new format requires excessive scrolling to… more

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3. #yahoomessenger

   Maybe you can bring back yahoo messenger to your product list. Just for the nostalgic. As a joy for old customers

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4. Maybe you can bring back yahoo messenger to your product list. Just for the nostalgic. As a joy for old customers

   Maybe you can bring back yahoo messenger to your product list. Just for the nostalgic. As a joy for old customers

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5. Comments section after yahoo news.

   After reading an article in yahoo news, I click on the comment section to read comments or make a comment. When I do that comment section disappears. I am totally frustrated. I have gone into the help section and have had online live help, and they could not help me. terrykiever@yahoo.com

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6. How to gain more credibility in the public eye:

   How to gain more credibility in the public eye: Sell your mail package to any company that can actually deliver mail.......... I lost my emails......... been on the phone with reps for hours... submitted multiple, " RECOVER MY EMAIL" requests via the Yahoo website.... Never have received a single response from one of Yahoo's Representatives as YOUR OWN WEBsite states you will do... I wish I could reach out and shake you........ BTW, I am cancelling my subscription to Yahoo mail +!!!!!!!!!!!!!!!!!!

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7. Allow for forwarding multiple emails simultaneously

   There are issues with forwarding multiple emails simultaneously as Yahoo only allows forwarding one email at a time. Additionally, it would be advantageous to be able to forward folders. Both of these issues would make Yahoo a much better email tool.

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8. Oauth App creation is broken

   https://developer.yahoo.com/apps/create/ doesn't let me create any new OAuth apps. The Create App button never enables. The radio buttons don't work correctly. It doesn't let me add more redirect URIs

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9. Create App button on developer.yahoo.com/apps/create/ does not submit form

   Description:

   The "Create App" button on the Yahoo Developer Network application registration page (https://developer.yahoo.com/apps/create/) does not work. Clicking the button does not create an application.

   Steps to Reproduce:

   Log in to Yahoo account
   Navigate to https://developer.yahoo.com/apps/create/
   Fill in all required fields:
   Application Name
   Description
   Homepage URL
   Redirect URI(s)
   Select "Confidential Client" for OAuth Client Type
   Check "Fantasy Sports" under API Permissions
   Click "Create App" button
   Expected Result:
   Application should be created and user should be redirected to the app details page showing Client ID and Client Secret.

   Actual Result:
   Nothing happens. The button appears clickable but does not submit the form or create an application.

   Technical Details Found:

   The form's action attribute incorrectly points to /find/ (the search page) instead of an app creation endpoint
   The "Create App" button is type="button" and only triggers analytics tracking (geo.yahoo.com) rather than form submission
   The button's click handler that should call the app creation API appears to be missing or not loaded
   Issue persists across multiple browsers (Chrome, Safari)
   Environment:

   Browsers tested: Chrome, Safari
   OS: macOS
   Date: January 26, 2026
   Impact:
   Unable to register new applications to use Yahoo Fantasy Sports API. This blocks all new developer integrations with Yahoo Fantasy services.

   Description:

   The "Create App" button on the Yahoo Developer Network application registration page (https://developer.yahoo.com/apps/create/) does not work. Clicking the button does not create an application.

   Steps to Reproduce:

   Log in to Yahoo account
   Navigate to https://developer.yahoo.com/apps/create/
   Fill in all required fields:
   Application Name
   Description
   Homepage URL
   Redirect URI(s)
   Select "Confidential Client" for OAuth Client Type
   Check "Fantasy Sports" under API Permissions
   Click "Create App" button
   Expected Result:
   Application should be created and user should be redirected to the app details page showing Client ID and Client Secret.

   Actual Result:
   Nothing happens. The button appears clickable but does not… more

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10. stop coming out with different versions

    every new version you come out with is less and less compatible with others on other devices. my phone and tablet work well together but the there is a dominance from my Chromebook laptop. When I want to ad a new folder it either goes to my main email and does not appear in the one I working in. Or it appears but out of any type of order. Non- alphabetical. Just painfully frustrating with multiple email accounts.

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11. Provide an easy way to fully disable auto-refresh by product and by ‘all'.

    Provide an easy way to fully disable auto-refresh by product and by ‘all'. There are many circumstances when auto-refresh is very disruptive across all Yahoo products. #mail, #all

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12. HELP: can't see Write permission for Fantasy api

    On the create app page API Permissions, i can only see the Read option but don't have a Read/Write option

    Fantasy Sports
    Read- With your user's permission, you can read their Fantasy Sports teams and leagues.

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13. I have worked had on my home page. I don't like that you messed it up. I don't like what you did at all.

    I have worked had on my home page. I don't like that you messed it up. I don't like what you did at all.

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14. Back to the near perfect classic format!

    Back to the near perfect classic format!

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15. my video

    watch

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16. A possible bug regarding verification codes on logging in...

    Hello. I was directed here by the Yahoo customer care profile on X/Twitter.

    I'd like to report what I'm certain seems like a bug whenever I try to log into yahoo. This has been happening since late December (just before the holidays).

    If I log into my yahoo account the first time on a browser, I type my password, and I get let in straight away.

    However, if I log out on the same browser, same device, every subsequent attempt gets asked to provide a verification code. Even if I click the checkbox to "stay verified", it keeps asking for it again.

    At this point, I'm fully convinced this is a technical bug, especially seeing as I don't get asked for the code on my first log in on a new browser. It feels like it's supposed to be the other way around (ask for the verification on the first log-in, then remember the device and not ask for it again).

    I also want to note that the SMS text message option for the verification code doesn't work (email options work fine though). The text messages aren't being received, and yes, I did test the receiving phone, and it does receive SMS messages that are sent normally.

    Hoping you can fix this as soon as possible.

    Thank you!

    Hello. I was directed here by the Yahoo customer care profile on X/Twitter.

    I'd like to report what I'm certain seems like a bug whenever I try to log into yahoo. This has been happening since late December (just before the holidays).

    If I log into my yahoo account the first time on a browser, I type my password, and I get let in straight away.

    However, if I log out on the same browser, same device, every subsequent attempt gets asked to provide a verification code. Even if I click the checkbox to "stay verified", it keeps asking for… more

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17. Bring back "MY YAHOO"

    Bring back "MY YAHOO"

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18. hen you have blocked someone or a domain - don't just put it in "trash" completely delete it so the user doesn't even see it. Also, make it

    hen you have blocked someone or a domain - don't just put it in "trash" completely delete it so the user doesn't even see it. Also, make it so you can block someone without having to open the email. While I'm at it - have your AI automatically delete "questionable" emails coming in based on others that have already been blocked (individual emails and domains). Please let me know if this is possible ... my email - redomercq@yahoo.com thanks!

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19. GO **** YOURSELVES!!!
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20. Yahoo Account - Request for Support [ thread::71kxWNuNCUqyVLKSd1HmlwM:: ]

    Yahoo Customer Care customercare@cc.yahoo.com
    To: fredwiese@sbcglobal.net fredwiese@sbcglobal.net

    Hello Fred,

    Thank you for your reply.

    We understand that platform changes can sometimes require adjustment, and we appreciate your understanding in this matter. We are continually working to enhance the Yahoo Mail experience, and we hope you will find the new version to be efficient and user-friendly.
    Please know that we want to improve Yahoo so it serves your needs and is the best product it can be. You can write to our product teams directly on our feedback forum.

    Your comments and requests are greatly appreciated. Thank you for taking the time to share your ideas.

    Kind regards,

    Selena
    Yahoo Customer Care

    --------------- Original Message ---------------
    From: Fred Wiese [fredwiese@sbcglobal.net]
    Sent: 12/18/2025 5:33 PM
    To: customercare@cc.yahoo.com
    Subject: [E] Re: Yahoo Account - Request for Support [ thread::71kxWNuNCUqyVLKSd1HmlwM:: ]

    Thanks Briana,
    Did that but there were 2 changes- 1 format change + 2 new mail & both garbage. The one from about a week ago was great to use = easy to follow. I will find a something else because it take me forever to get a simple done. When I look at stuff I look at simple. My motto that I've used work was KEEP IT SIMPLE STUPID AND IT ALWAYS WORKED FOR THE 50 YEARS THAT i WORKED!
    Good Luck + have a great day
    Fred
    On Thursday, December 18, 2025 at 02:47:15 AM CST, Yahoo Customer Care customercare@cc.yahoo.com wrote:

    Hi,

    Thank you for contacting Yahoo Customer Support.

    Streamline and take control of your mail experience with the New Yahoo Mail. With time-saving features, advanced search filters and more, New Yahoo Mail helps you stay organized and see what you need at a glance. Opt in today for the best Yahoo experience.

    Not seeing the option to switch back? As we move forward with the New Yahoo Mail experience, the option to opt out and return to the previous version may be removed. If you don't see an option to go back to the old Yahoo Mail, it's no longer available for your account.

    Opt in to New Yahoo Mail

    Try these steps to see if New Yahoo Mail is already available for your account:
    Sign in to Yahoo Mail.
    In the upper right corner click Try the new Yahoo Mail.
    Click Try it out to confirm your change.
    Opt out of New Yahoo Mail

    If you decide the new look and feel of Yahoo Mail isn't for you, you may be able to opt out to go back to the traditional mail view.

    Sign in to Yahoo Mail
    In the upper right corner click Go back to the old Yahoo Mail.
    If you don't see an option to go back to the old Yahoo Mail, it's no longer available for your account.
    Switch to Basic Mail

    Basic Mail is a simpler version of Yahoo Mail when you can't or don't want to use the full-featured experience. You may be automatically switched based on your system preferences or you can choose to switch on your own.

    Don't see the option to switch? If the link to switch to Basic Mail isn't on your Settings page, it's not available for your account at this time.
    If you're using New Yahoo Mail, click the More options icon Image of the More options icon in Mail. | select Settings Image of the Settings icon in Mail.. If you're using the classic version of Yahoo Mail, click the Settings icon Image of the Settings icon. | select More settings.
    Near the bottom left, click Switch to Basic Mail.
    Click Switch to Basic Mail again to confirm.
    I hope the information above is helpful.

    Best regards,
    Briana
    Yahoo Customer Care

    thread::71kxWNuNCUqyVLKSd1HmlwM::

    Yahoo Customer Care customercare@cc.yahoo.com
    To: fredwiese@sbcglobal.net fredwiese@sbcglobal.net

    Hello Fred,

    Thank you for your reply.

    We understand that platform changes can sometimes require adjustment, and we appreciate your understanding in this matter. We are continually working to enhance the Yahoo Mail experience, and we hope you will find the new version to be efficient and user-friendly.
    Please know that we want to improve Yahoo so it serves your needs and is the best product it can be. You can write to our product teams directly on our feedback forum.

    Your comments and requests are greatly appreciated. Thank you for taking the… more

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