Skip to content

Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

70 results found

  1. 8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.

    8-25-23: Your website will not let me limit data sharing under my California Privacy Rights. Please fix this now.

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. helping people with unpaid accounts instead of forcing people to pay for help.

    I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.

    57th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Improve information your support staff have access to

    This exchange was not helpful. Kelsey (7/7/2023, 11:47:15 AM): Welcome to Yahoo Support. My name is Kelsey. I'd like to let you know, if we do not hear back from you within 3 minutes, the chat will disconnect. Can you please confirm the Yahoo email address you need assistance with?
    Me (7/7/2023, 11:47:29 AM):
    Me (7/7/2023, 11:47:41 AM): Can't comment on any Yahoo site. When I click in a comment box, a "Sign up to post" button pops up, even when logged in to Yahoo. Same issue across Safari, Firefox and Chrome browsers.
    Kelsey (7/7/2023, 11:47:41 AM): Thank you. To…

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Locked account

    I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Not make us pay for **** if we need to recover our site

    I forgot my password to my account so I called customer care cuz that's what they said and they said I had to pay $12.99 to be able to have them help me set up a new recovery email because I didn't have my old phone or my old email it's been maybe 6 years since I've used the email I only needed to get into my Facebook this is ********

    21st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Stop Paying for Account Support.

    Users should not have to pay for help with their accounts or recovering them.

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Update stories

    Find some news to update much more often. The same stories appear day after day. This all came about AFTER Verizon bought Yahoo. When I find a better home page I AM GONE.

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Until recently my computer always defaultedmy favorite View, but recently it started defaulting to a different View and I have to change

    Until recently my computer always defaulted to my favorite View, but recently it started defaulting to a different View and I have to correct the View every time I open a different portfolio. How can I fix it?

    57th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!

    fricking AUTO PLAY VIDEOS REALLY SUCKKKKKKKKKKK!!!!!!

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. All comments being deleted.

    Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering feedback  ·  5 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 57th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Actually provide help/information

    I've been unable to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive. Help site is no help, emailing corporate sites has provided no help and repeated inquiries of customer service is no help. They hide behind claiming response on Facebook or Twitter. I DO NOT USE TWITTER OR FACEBOOK! Use the email address you have for me. Or admit gross incompetence or just don't care about customer satisfaction.

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Fix Yahoo account settings

    Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings

    15th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Passwords

    Why am I constantly being forced to create a new password for my yahoo account and email

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Start blocking horrible comments

    With so many people on here wishing death on countries and people you need to look in mirror and start removing these trolls or haters however you want to put it

    28th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Abuse  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Why are ALL my comments rejected?

    I haven't been able to comment on anything for well over a year. I can post "the sky is blue" and it will be rejected. I am polite, and don't use profanity. If I posted something in the past that was unacceptable, tell me what it is. I have not received any notice that I am banned from posting FOREVER or even for a day!

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering feedback  ·  3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Comprehensively update"People Also Ask" electrosensitivity

    Truth about electrosensitivy and science and regulatory bias. Environmental Health Trust won FCC lawsuit about wireless effects. ICNIRP and FCC (and parts of the WHO) are biased. See ehtrust.org on failure of regulation and electrosensitivy, which actually most people have in one way or another. Do not fail to be inclusive and comprehensive. SEE ALSO Propublica: https://www.propublica.org/article/what-to-know-about-cellphone-radiation by Peter Elkind for FACTS on wireless regulation and harms.

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. My Comments Are Being Rejected Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cle

    My Comments Are Being Rejected

    Posted 1m ago
    Such sad news & a great loss, my prayers go out to his family.
    Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement

    10th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 9th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Create new email address help

    There is no explaination about why it is not possible to create a yahoo.co.uk email address.
    If it is possible, there is no way to find the instructions within the help pages.

    37th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base