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77 results found

  1. No help available if I want to un-mute someone. All actions should be reversible.

    No help available if I want to un-mute someone. All actions should be reversible.

    59th ranked

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  2. Contact a Yahoo Specialist not working

    I attempted to access Help Centre to lodge a feedback but after i chose "contact a yahoo specialist", the option redirects back to the first page. Please anyone fix this!

    29th ranked

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  3. Frontier merging

    Frontier merging with yahoo locked my email account and I have not been able to get into it since March 18th. I have spent combined hours with whomever you have hired to help and I have been given nothing but the runaround. I cannot access vital information from my Medicare, Medicaid, Social Security, the kids school emails, nothing. It shouldn't take an act of congress to reinstate my password. I am very upset with Yahoo for the non help.

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  4. 59th ranked

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  5. Every "help" page or security site has a change your password option it is impossible to find a change your phone number option on any site

    Every "help" page or security site has a change your password option it is impossible to find a change your phone number option once you are at any of the sites

    38th ranked

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  6. Response times slow and agents not knowing enough about Yahoo to help fix problems is a big problem.

    Yahoo plus just signed up for service cannot use for some strange reason. Agent could not help me . Waiting for response from another unknowable agent. Not good business at all.

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  7. Show a time stamp when sending messages in chat to avoid disconnecting.

    When chatting with tech support for any issue, it would be very helpful to show a time stamp for sent messages. This will help keep track of the 3 minutes in order to avoid automatically disconnecting from a chat. Also would suggest the time to change from 3 to 5 minutes. It is very annoying especially when chatting about an issue that requires much more than 3 minutes or 5 minutes. Perhaps the techs can control this on their end and thereby would avoid the customer or users from having to text to avoid getting disconnected. That last suggestion would…

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    1 comment  ·  Other  ·  Admin →
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  8. how to fix frequently blocking log in despite using same 2 computers and mobile to log in for years

    My log in is constantly being blocked for an hour I use two different computers to sign in daily one at my work location and one at home plus use my mobile device how can we stop this from happening this has been going on for a few months now and causes serious delays for work and urgent personal matters

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  9. Fix your openweb comment filter, it's broken.

    Nearly every comment I make gets removed by your automated system without recourse including this one in response to another users comment asking why someone would request a mental aptitude test, and I quote "Or - because someone challenges your mental aptitude or ability..." How is this comment offensive or in violation of community standards? Yet nearly everything I post anymore is automatically removed - feel like I'm being targeted here.

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    0 comments  ·  Other  ·  Admin →
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  10. Add Postmaster support onto your https://help.yahoo.com/ website

    Add Postmaster support onto your help.yahoo.com website: the postmaster basic webform isn't working currently.
    It shows a captcha error on multiple web browsers: Chrome, Firefox, Brave,...

    59th ranked

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    0 comments  ·  Other  ·  Admin →
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  11. very bad service yahoo email my email not recover and no sign in please help me

    very bad service yahoo email my email not recover and no sign in please help me not send text from yahoo company when sign in account yahoo

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  12. Put stationary back on ASAP and gifs

    Restore gifs and stationary asap

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  13. 38th ranked

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    0 comments  ·  Other  ·  Admin →
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  14. Please fix the help page related to Mailboxes. It is wrong

    Please fix the Help page related to Mailboxes.
    It says that Mailboxes can be deleted, BUT THEY CAN'T.

    Please simply remove the section "Delete your extra email address."

    https://my.help.yahoo.com/kb/send-messages-delete-extra-email-address-sln15953.html#:

    Delete your extra email address
    It's no longer possible to create an extra email address. If you delete your existing extra email address, you won't be able to create another one.

    Click the Settings icon Image of the Settings icon. | Click More Settings Image of the More icon..
    Click Mailboxes.
    Besides "Email alias," click the Expand icon Calendar options icon.
    Click your extra email address.
    Click Remove alias.

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    1 comment  ·  Help Content  ·  Admin →
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  15. restoring gifs and stationary

    why do my Gifs and stationary keep disappearing? they were restored and now they are gone again.

    29th ranked

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  16. Please add more alternate method to verify. Example: Email Verification, Alternate email address.

    Hi Yahoo Support Team,

    I am unable to login my yahoo account as I changed my phone number. So, I cannot reset and receive TAC Number to verify it. Please help me out with email - xiaowei6150@gmail.com

    Yahoo Account Email : weixiao615@yahoo.com
    Yahoo User Name : xiaowei615

    Thank you.

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  17. I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP.

    I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP like we could do previously. She helps me with my account as I can't when I'm at work and often don't have time when I'm home.

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  18. helping people with unpaid accounts instead of forcing people to pay for help.

    I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.

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  19. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    38th ranked

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  20. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

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